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2016 Tesla Model S suspension complaints

Page 4 of 8: complaints 71 to 100 of 211, newest first, as owners wrote them.

See the summary of 2016 Tesla Model S suspension problems: which part fails, at what mileage and related recalls.

Filed Dec 23, 2020 · Suspension · 45,372 miles · TX

Driver front suspension failure occured while in reverse to park at tesla supercharger.

Filed Dec 8, 2020 · Suspension · FL · crash

Parked my car in a regular parking spot. After 30 minutes, I re-enter the car and when I backed out, the car had apparently lowered itself on the concrete parking bumper and the car dragged the concrete barrier out as well and heavily damaged my car's front ($6,600 worth of repairs). Immediately drove to tesla service center and they established there were no problems with the suspension or any other parts. "we advise our customers not to park over parking bumpers" I was told by the tsc manager. I filed a complaint and claim for reimbursement with tesla but did not receive a response. A parked car should not move. Not forward, not backward, not up not down.

Filed Dec 4, 2020 · Suspension · 49,073 miles · TX · crash

Vehicle was in motion at about 30-35 MPH in a highway construction zone, and I heard a bang, vehicle lost control and was sent off the road. When I inspected the vehicle after the vehicle came to a stop, I noticed the fore link/forward control arm was loose. The stud that held the ball joint to the steering knuckle had been sheered off.

Filed Dec 1, 2020 · Suspension · 77,383 miles · CA

Leaving a parking area by backing up and then turning to the left to start to drive, the front passenger side wheel started a loud grinding noise, went up and down, and stopped. I went to take a look and found that the wheel was touching the front wheel well. Had to call towing service that took the vehicle to a nearby service center. Tesla service confirmed the front lower control arm/link was broken. I replaced both sides just to be safe. Wheel alignment was performed per service requirement. $1003 total cost, not including the towing service cost.

Filed Nov 29, 2020 · Steering, Suspension · 25 miles · DC

The tesla model s purchased, has been received with multiple safety concerns. 1) supension fore links & alt links need replacement due to corrosion 2)power steer fault - right toe link has excessivw corrosion & wear replacement needed. 3) right axcel boot leaking, clevis mount, right & left axel replacement required. Total labour exceeds over $9,000. This vehicle originated and manufactured in USA was imported to canada. There are safety concerns beyond this, the vehicle is unsafe and features many concerns. Driving on residential roads the suspension drops unexpectedly, during high speeds the vehicle pulls to the side. Parking assist & parking break inactive. Various suspension concerns leave this "luxury" vehicle parked immobilized.

Filed Nov 28, 2020 · Suspension · 31,000 miles · CA

2016 tesla model s suspension broke off while backing up slowly (5mph) on my garage. The wheel end up scraping the wheel wall and became not drivable. Took the car to tesla and they made me pay $3150 for repair. It's usual a suspension would break off at super slow speed on reverse.

Filed Nov 28, 2020 · Suspension · 54,000 miles · UT

While backing out of my garage the front left lower control link broke causing the wheel to jam against the inner wheel well liner. The car had to be loaded on a flat bed tow truck and transported to the tesla repair shop in slat lake city. Tesla replaced both left and right lower control links for a cost of. The car had 50,000 miles and never hit anything to cause damage to the suspension. Normal hard surface road use. Repaired by tesla 8/2/2020.

Filed Nov 27, 2020 · Suspension · 39,000 miles · CA

Left front suspension fore link broken /defective. It was parked in a parking lot

Filed Nov 27, 2020 · Suspension · 34,000 miles · CA

We ordered and bought our 2016 tesla model s brand new. We keep our cars and take care of them - our 1996 ford explorer and 2000 ford f-250 still in the garage running as if they were new. We take care of out vehicles and drive them so they last. Our tesla only has 34,000 miles on it and is always stored in our enclosed garage. The car is not driven for three months as we go back to our cottage in the midwest for the summer. This year (2020), because of covid we left in april in which the car sat in our garage for five months, not driven. At our yearly check up, we just discovered our rear shocks need replacing at a cost of $1,100.00 a shock, 2,200 for the pair. A car with 34,000 miles, driven in southern california, with many of the miles on the freeway and needing rear shocks after three years? The car maybe four years old but it has sat three months each year, which equates to sitting almost a year not being driven at all. It just happened when the car is out of warranty? This doesn't seem right.

Filed Nov 12, 2020 · Suspension · 43,830 miles · CA

Slowly reverse, backing out of the garage drive way and all sudden heard a loud crank noise underneath the vehicle on the driver side. Try to drive up the drive way into the garage and the vehicle made a cranky loud noise. Found a piece of metal broken and fall off on the ground under the vehicle. Towed the vehicle to service center and advisor told the front suspension control arm/fore link assy was broken because something hit or impacted the side wheels/vehicle that made the the control arm/fore link assy broke. They quoted as customer's fault and advised to replace and charged for both side of the suspension control arms/fore link assy while only 1 broken.

Filed Nov 8, 2020 · Suspension · 65,495 miles · CA

While the vehicle was in motion, I head a snap sound from the rear passenger side. The care was not stable. I was going at a low speed of 25-28 miles per hour in a slightly hilly area. I thought it was a tire burst and parked on the side. Noticed the read passenger side wheel has tilted. I got the car towed to tesla factory and got it repaired. Costed me $2513. Tesla was not able to explain for certain what happened. I heard there were several complaints of this nature.

Filed Nov 7, 2020 · Suspension · 36,140 miles · TX

I was driving normally and had to apply brakes at a rail-road crossing intersection and my passenger front fore-link part of suspension broke. Vehicle became undrivable and had to be stopped in middle of road. I had to get my vehicle towed to tesla service center in plano, tx and was informed that fore-link part of suspension is broken. It has been repaired now.

Filed Nov 4, 2020 · Suspension · 53,303 miles · FL

Lower right control arm failed. Fully cracked and piece broken off. Vehicle was stationary got two weeks and had zero suspension issues until being moved out of parking space. Upon movement 1-2mph wheel started to rub wheel liner upon investigation found broke control arm

Filed Nov 2, 2020 · Suspension · 115,230 miles · CA

I was backing out of my in-laws parking space. I had the wheel turned and as I went over a small dip I heard a loud clunk. It sounded like something broke somewhere on the drivers side front end. I drove it home and when I would go over some bumps I could a knocking / clunking sound, like something was hitting together but only on the bumps. I brought my car into the tesla service center. I describe what happened and they said that this was a common thing. I commute 100 miles on the highway everyday to work so I have 115, 000 miles and my warranty has expired. Tesla sent me as estimate for the work and it was $2150.67. When looking at it I noticed that they were replacing both the left and right side fore link assembly. I asked them why if it was only the left side (drivers) that broke and tesla said that they can't just replace one side, they need to replace both. I needed my car so I paid the full amount.

Filed Oct 24, 2020 · Suspension · 91,000 miles · CA

Model s in the junkyard https://www.iaai.com/vehicledetails/36841588?rownumber=96 back wheel gone whompy. Tire worn away where it has been rubbing against the bodywork. Photo attached. Please get these lethal jalopies off the roads. Thank you keef

Filed Oct 24, 2020 · Suspension · 45,000 miles · CA

Tesla in junkyard. Wheel gone whompy. Https://www.iaai.com/vehicledetails/37456285?rownumber=70 have a ludicrous day. Regards keef

Filed Aug 14, 2020 · Suspension · 50,000 miles · CA

Here is a 2016 model s in the junkyard. Https://www.iaai.com/vehicledetails/37074046?rownumber=18 it has not been in a crash, there is no sign of impact damage and no air-bags have been deployed. The back wheel has been wrenched off by the torque of the motor. All of the suspension links and also the cast lower arm have snapped. There have been so many similar failures in teslas that it is absolutely certain the suspension parts are too weak for the job. This is getting silly. When you have a moment to spare would you please demand a recall. Thank you keef

Filed Aug 7, 2020 · Suspension · 45,000 miles · CA

Would you guys please do me a favour and just look at the photographs of this shompy wheeled tesla. Https://www.iaai.com/vehicledetails/37025307?rownumber=5 this is insane. How many more examples do you need? How many more people need to die? I please please please recall these deadly cars. Thank you. Keef

Filed Jul 29, 2020 · Suspension · 107,895 miles · TX

I drove to a store with no issues. Upon backing out of a parking spot I heard a 'break' and then felt the front right tire rubbing against the car. I noticed the front right tire was positioned further back than usual and determined something broke under the car. Towed the car home, and used a camera to capture a break in the front fore link. As you can see in the pictures, I wasn't involved in any accident, nor did I hit a pot hole of any sort. I had the car towed to tesla where they fixed the problem, but stated that this was not a recall or covered under warranty (I was outside of the warranty). I discovered online that this is a common problem with model s and x's. I submit this to you for your review as I believe this is a severe safety issue and should be recalled. Also, attached in this invoice from tesla. They replaced the broken passenger side fore link and also replaced the driver side fore link as I believe they felt it would fail in the future.

Filed Jul 23, 2020 · Suspension · 57,000 miles · CA

This issue happened out of nowhere, no collision, no potholes, and no exterior force. All of a sudden I noticed a clanging noise in the front left wheel housing. This only happens when going at low speeds (5 to 15 MPH). This noise is especially apparent when going over speed bumps or up/down driveways. Few days ago I near a very very loud bang noise from the front and all of a sudden when I back up the car the wheel was scrapping against the inner linning and would not allow me to turn the steering wheel all the way. Then I parked and noticed the wheel was off center (see picture). I took it to the service center and attached below is the estimate. Only the front driver side had the issue, but the estimate includes a replacement of the parts for both front driver and passenger side. Reason for replacing both is the parts being replaced are updated parts. This is a saftey concern because if going at higher speed and these parts will fail will cause the car to loose control.

Filed Jul 19, 2020 · Suspension · 47,000 miles · NY

Ball joints fail without warning.

Filed Jun 4, 2020 · Suspension · 90,000 miles · CA

Here is a tesla 3 wheeler freshly arrived in the junkyard. Https://www.iaai.com/vehicledetails/36462892?rownumber=17 the tread on the back wheel has been completely stripped away after the wheel went whompy. Finally, when the suspension giblets could take no more the entire wheel and suspension flew off. You can see all the stretched and broken giblets.... It's not pretty. This owner was lucky to survive. Many more owners have been killed by these lethal failures. Does elon musk have a license to kill or what? Please issue a recall. These things are killers on the roads. See photos attached.

Filed May 6, 2020 · Suspension · 2,497 miles · TX

Tl* the contact owns a 2016 tesla model s. The contact stated while driving out the driveway the contact heard an abnormal sound, and became aware that the ball joint separated from lower control arm on the driver's side front suspension. The contact stated an unknown dealer was contacted however, no assistance was offered. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of failure. The failure mileage was approximately 2,497.

Filed Apr 30, 2020 · Suspension · 58,107 miles · TX

My front suspension is clunking and chattering and causing the steering wheel to vibrate at low speeds. Tesla has denied it to be covered under warranty.

Filed Mar 20, 2020 · Suspension · 20,000 miles · CA

Here is a model s in the junkyard. Https://www.iaai.com/vehicledetails/35797112/6 front wheel whompy, back wheel very whompy. This would be amusing if it were not so serious. Please do your job and have these death traps recalled immediately. Thank you. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Feb 25, 2020 · Suspension · 85,000 miles · CA

Model x in the junkyard. This is beyond ridiculous. All four wheels have gone whompy and it hasn't even been in a crash. See for yourselves just look at the photographs. Better yet...visit the junkyard and inspect it. Talk to the owner. This is insane. Please demand a recall. I can only report the obvious cases where the wreck is not too badly mangled. I am certain that these weak suspension parts have claimed many lives but dead men tell no tales . Have a nice day, try and stay awake and please demand a tesla recall. Thanks. Keef

Filed Feb 24, 2020 · Suspension · 20,000 miles · CA

This is a complaint about repeated systemic failures of tesla suspension components. I have used the VIN of a random wrecked tesla in order to complete this online complaint. Here is page 13 of a long thread of complaints on the tesla motors club forum. Https://teslamotorsclub.com/tmc/threads/another-front-suspension-control-arm-failure.114967/page-13#post-4477250 most of these complaints have not been reported to the federal safety agency. Since I sometimes pass teslas travelling towards me on the highway I feel I have a perfect right to complain. Here are examples from that thread. Snip**kasper1g said: ↑ mine snapped 7 days ago and today tesla said that the control arm caused more damage and it would cost me 12.000 to fix it. Since the car is 3.5 years old and has now 176k km it has no more warranty... I'm preeeeettty much f**ked isn't the part that failed part of the us recall? If so, how is the uk part different? I'd posit that the entire repair should be a warranty/safety defect replacement and repair, no? This isn't right; please escalate with your tesla leadership team, and suggest a follow up complaint to the uk version of the us the federal safety agency--along with a copy of the recall.** snip** location:hong kong had this happen 6 days ago. Tesla replaced my mx90d's front left forelink... My car only has 13k km on it and it is 3 years old. It just snapped backing out of a spot,when I took my car back out, there were scratching sounds when going down hill. Almost could not get out of the car park as the scratching got worst on the downslope. It was hard for the tow truck to get the car since it was in an indoor car park. Now I am afraid this will happen again when the car is no longer in warranty. Tesla said normally this would cost $400usd per leg to repair. There should be a recall! Why is there no recall? Please wake up! Thank you. Keef

Filed Jan 22, 2020 · Suspension · 28,000 miles · FL

Vehicle has been in for service on a faulty air suspension 5+ time in a year of ownership. Fault continues and the suspension is locked in its lowest setting when fault happens. No rhyme or reason was to when the fault happens, stationary or moving, experienced the fault in all

Filed Jan 10, 2020 · Suspension · 30,000 miles · CA

Please note, VIN of a junkyard tesla used to file complaint, this complaint is about a 2016 model s of unknown VIN. Discussion thread of broken suspension fore-link here. Https://teslamotorsclub.com/tmc/threads/suspension-failure.181184/page-2 owner has now posted images of the broken parts which are attached to this submission. Driver is adamant that he has not abused the car. Snip ** pl view pics. Im not an aggressive driver, have not hit anything perhaps gone into a few country road pot holes but that is not unusual. I don't agree with meloccom about suspension. These items should last cars life not be a fragile item subject to yearly scrutiny. There doesn't appear to much noise in aus about failed suspension. Perhaps tesla have been replacing the parts when they see the cars. It appears to affect cars with awd more than 3 years old. It will most likely present as a crack at the small end of the forearm you will need to remove it to check. If it fails there will be a loud shudder which might shake the bonnet. This is generally observed at low speeds whilst parking and the wheel may hit the wheel arch when you drive off.** the images show that this failure is caused by bad design and manufacture. The same failure has happened on many other teslas and is probably the cause of some fatal crashes. This situation must not be allowed to continue. More people will be killed unnecessaril. Thank you keef wivaneff

Filed Jan 9, 2020 · Suspension · 30,000 miles · CA

Model s in junkyard and guess what! The back wheel has fallen off. Https://www.iaai.com/vehicledetails/34900296/2 no air-bags deployed, no impact damage. The suspension links are stretched until they have snapped and then the whole shemozzle has exited through the wheel well ( leaving stretch marks). Other road users are likely to be unimpressed by these snap-off wheels when one of them smashes their face in. This situation is insane and ludicrous. Iwould you please be so kind as to immediately ground these contraptions. Thank you. Keef wivaneff

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