Driving on straight section of highway at dusk. No autopilot or other features on. Road slightly damp from earlier rain. Driving approximately 60mph. Without me moving my hands or feet then car suddenly slammed on the brakes and speed decreased to approximately 20mph. I pulled over and reset the car computer by pressing the two buttons on the wheel and no further problems but had someone been behind me there would have been a terrible crash and my daughter was in the backseat. Looking online it seems Tesla "phantom braking" is not uncommon. I am frightened to drive my car ever again but have a 7 hour drive home tomorrow.
2023 Tesla Model S driver assistance complaints
Page 2 of 2: complaints 11 to 21 of 21, newest first, as owners wrote them.
I received a letter from Tesla in Jan 2024 detailing recall 24V‑035 for my Model S 2023 vehicle. This recall indicates the vehicle is not in compliance with FMVSS No. 111, S5.5.3. and promised an over-the-air software update to remedy the issue. However, it is now June 2024 and my vehicle continues to show no updates are available to fix this safety issue. My vehicle continues to run software version 2023.44.30.6 while the fix is only available in version 2023.44.30.7 and later. I am concerned the Tesla is either incapable of fixing the problem via software updates and is dragging its feet, or lacks the expertise to fix the problem via said software update.
I had a software update on my Tesla Model S for minor fixes (s/w version # 2024.14.9) and when I came to start the car the following systems are now working; 1/ All camera's are not working including review view camera. 2/ All ADAS systems are not working 3/ Windscreen wipers are not working 4/ Navigation is not working The biggest concern is the camera system and all the safety system associated with this are now not active on the car.
This complaint is about difficulties with the horn sensor on the steering yoke under emergency situations. After 14 months of driving the car, I have these safety issues: 1) The horn sensor is difficult to find in emergency situations. It is a single, small area located farthest away from the right-hand rest position and touching it requires a long stretch with the thumb. When turning, it is easy to lose the orientation of the yoke and nearly impossible to find the horn sensor. (See #5 in the attached image). 2) The horn sensor is near the cruise-control button ("right scroll button"). The cruise-control button is raised and I have accidentally engaged the cruise-control on multiple occasions when trying to reach for the horn sensor. I would lift off the accelerator, expecting to slow down, but imagine my panic when the car speeds-up due to the accidentally engaged cruise-control. (See #8 in the attached image). 3) The horn sensor does not work when wearing regular gloves. None of the steering yoke sensors with gloves. You have to wear special touch-senstive gloves. 4) The steering yoke airbag is NOT a horn button. All of my previous cars since 2000 had airbag horns. This is a hard habit to break. I urge the federal safety agency to recall the steering yoke and make the airbag a physical horn button. This would alleviate the four safety issues above. Thank you.
the federal safety agency recall 23V‑838; TC2023-657 has made my car less safe to drive. The constant nagging and nannying requires me to take attention off the road. Please stop.
There are several safety related issues with the 2023 Tesla Model S 1) The horn is a tiny raised marking on the steering wheel (right side), and not like in "normal" car where pushing/hitting the center of the steering wheel will activate the horn. This is unsafe, since in emergency the driver automatically hits the center, and does not have time to look for the time horn "button" 2) The turn signals are also "buttons" on the steering wheel. It's OK when the car drives straight, but if you turn the wheel to either side, the driver must LOOK at the wheel, find the turn signal and then press it. 3) The parking warning system works intermittently. I already have three big scratches on my car which I bought in June 2023, when the system was silence when I was getting out of a parking space, and I hit the car next to me. 4) The Auto wipers don't always work. I was driving at 60MPH in heavy rain. The wipers were working fine when all of a sudden they stopped and my field of vision was totally obstructed.
Phantom breaking. I picked up my new Model S on Sept 7th. While on the thruway on AutoPilot, the car will suddenly brake. I am not near to anyone. This is a hazard.
At least 6 times on two different trips, while driving with Adaptive Cruise control engaged, the car randomly and aggressively applied the breaks. It was so aggressive that if there had been a car behind us, they would definitely have rear ended us going 60+ miles per hour. It was difficult to hold the car in the lane when the breaks were applied so aggressively. We did some research and found that there were over 700 comments on this problem and it was being labeled as "fantom breaking". The breaking is very aggressive and very unsafe. The representatives at the dealership simply acknowledged the problem and said that Tesla will continue to try to correct it with a software download.
The car will rapidly break and decelerate with no obstacle in front. The care does this frequently but randomly. The car will slow by 10 -20 mps in a mater of a second or 2. The deceleration is had enough to throw unsuspecting passengers forward into locked seatbelts. It will do this with cars following behind. I wil ldo this between 3-12 or more times over a 100 mile drive. I have asked Tesla to fix this but they have said that this is a limitation of their program and that it can't be fixed. I think it is only a mater of time before the car is ended or put into a skid due to unexpected breaking.
1) Horn is hazardous. Small 1/4" area hard to locate and activate. Impossible to locate when steering. 2) Turn indicators is hazardous. Hard to locate. Impossible to locate when steering. 3) front parking sensors do not work, 4) rear parking sensors do not work, 5) active lane departure warning does not work, 6) forward collision mitigation does not work, 7) rear collision warning does not work, 8) pedestrian detection system deos not work, 9) driver attention alert does not work.
3 separate times the right pillar camera and 2 times for all cameras: The car's computer lost contact with the cameras and could not reconnect. In 2023, Tesla changed from radar to camera sensing technology. All driving functions relating to car positioning and cruise/speed control were lost at those times. Twice the car was under cruise control so the car interpreted this as 0 mph and initiated emergency braking from 75 mph on an interstate highway. I was able to avoid the following cars hitting me only by instantly accelerating back to posted speed. Tesla has been very difficult to convince that this is a problem. They say that remote diagnosis is inconclusive. Since they go for "at home" service first, 3 separate service times were cancelled by them, and they will not allow a service appointment at their shop for further diagnosis. Warnings came up on the instrument display, but only for 10 or 15 seconds, in words too small to read. Since I am trying to maintain control of the vehicle, I cannot stare at the screen to try and memorize, or find my phone to try and take a picture. This vehicle does not allow the owner to look at the error/trouble logs, so exact times and dates are elusive. Tesla refuses to start investigating until the exact warning, date, and times are advised. Dates are known, approximate times and driving conditions are known but aren't good enough.
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