Sudden unexpected failure of mcu1-the main control touch screen of the car. Limiting access to key safety features such as back up camera and other vehicle controls. The vehicle had an unusual display behavior and took a prolonged time to wake up, then the center display failed to turn on at all. Manual reset attempts failed.
2016 Tesla Model X electrical complaints
Page 4 of 4: complaints 71 to 94 of 94, newest first, as owners wrote them.
My mcu went out and I had no working horn or blinkers. I was almost side swiped by a truck that was coming into my lane as if I wasn't there and I tried to blow my horn and I had no horn to alert him of presents in the lane he was and did merge and I had to hit my brakes to avoid him from crashing into us! This unsafe for a car that if your mcu goes out you loose some of your safety features that could save your life!
During charging, the car mcu screen went blank, and the car was not accessible or controllable. Vehicle was unresponsive until tow truck driver bypassed unit by jump starting the 12 volt battery. Limited control was regained. Car was drivable, but the rear doors were inoperative. I am not sure what other systems were inoperative. I am concerned about this happening during driving or getting stranded in a remote place.
Chip failure in mcu caused turn signals to stop working at approx 65,000 miles. Known defect to tesla and should be replaced as a recall as they changed the chip type for vehicles made in 2018 or newer due to this defect. The failure of this chip is a safety issue and they are currently charging owners $1500-$2500 to fix.
While highway driving the main mcu froze due to a manufacturer known memory corruption defect and would not reboot. This defect failure impacts access and control of the following safety features, turn signals, emergency brake, emergency battery disconnect, fog lights (front and rear), auto high beams, rear pedestrian camera, suspension (inability to disable auto leveling for tire changing or towing), traction control slip start, side mirror adjustments. Battery safety limits for acceleration and regen based on environmental temperature safety limits are also disabled. This mcu failure also prevents refueling (l3 dcfc stations). As well as the HVAC system from being turned off while parked. Which continued to drain the primary battery for several hours. The odometer is also not available, as well as the hands free bluetooth feature and other non safety features. The initial incident occurred under warranty. The manufacturer switched to a backup memory partition to repair or workaround the defect issue temporarily. Within 3 months, less than 1,000 miles later, the backup partition also became permanently corrupted and required a complete replacement of the unit, out of warranty.
My vehicle's center display (mcu) is starting to show signs of failure on account of a flawed design that depends on an emmc memory component that is known to fail catastrophically after several thousand write cycles, causing loss of critical adas and rear view camera functions, HVAC controls, and other basic vehicle functions. Now, I am facing the prospect of having to pay tesla thousands of dollars to replace the entire mcu in my just-out-of-warranty vehicle. Tesla has tacitly acknowledged the safety implications of their original design by modifying it to use a more robust memory component in 2018, and they should be made to recall pre-2018 models to ensure that nobody else has to endure what I and many hundreds of others have experienced.
Car was park for a few days. Got in the car and the main control screen did not come on. I restarted the car a few times and noting, car was able to be driven but whit no access to AC, radio, back up camera and most important turn signals, since all the controls are in the center screen. I contacted tesla and was able to drive it, cautiously since the review camera acts as a blind sport monitor for me. Tesla replace the center computer under extend warranty, witch has a $200 deductible.
Failure and replacement of mcu touchscreen panel in my model x. Could not safely operate the vehicle because I was unable to extend side mirrors, use back-up camera, turn on/off AC or heating or use navigation. Other safety features requiring using or seeing the touchscreen panel were not accessible. Vehicle 7 weeks out of 3 year warranty but only had 20,039 miles on it. Tesla said I needed to play for a new touchscreen panel. After a strenuous discussion tesla agreed to discount the repair by 50%. I still had to pay $841.63 for something I felt was a safety issue. Luckily the car was parked and at home at the time of the failure. It could have been catastrophic if it happen while driving. I felt the touchscreen panel failure was caused by a manufacturing defect and should have been replaced at no charge. Also, if tesla found it had a history of these panels failing, they should have done a recall. In no way should such a critical component fail in a vehicle that is 3 years, 7 weeks old with just over 20,000 miles on it.
Tl* the contact owns a 2016 tesla model x. The contact stated that the touch screen media control unit failed. The vehicle was taken tesla (470 lancaster ave, devon, pa 19333), and the software was updated and the computer was reviewed. The contact stated that on another occasion while driving, the screen deactivated and returned to normal function independently. The contact stated that the failure caused the turn signals, air conditioner and wipers to lose functionality. Additionally, the failure caused the vehicle's driving range to be limited to 40 miles. The vehicle was not repaired. The failure mileage was 63,000.
The mcu (the car's center screen) would not turn on. The center screen controls everything in the car including all the updates. Since the center screen didn't work, and update was not able to pass through, and it essentially made the car not drivable. The car was in the turn off mode and would not turn on.
Vehicle was stationary, long start up times before I can initiate drive as shown in picture just a t logo for about 10-20 seconds. Also stationary and in motion can not pull up some items like vehicle charging or features just get a blank white screen as shown. All have to do since it is on mcu1.
On thursday, september 26, 2019, at 7:40 am, I was parking my car at work and my car went on full speed forward over the median and crashed, luckily no one was hurt. This happened in a split of a second and the vehicle's safety override break that should have prevented from going over an obstruction in front of the car did not engage as claimed by tesla. I requested an analysis of the car's recorded data to tesla and asked to provide me with a copy of the report for better understanding. After weeks of analysis, an employee from tesla called and informed that it was my fault as the gas paddle was fully engaged, I was astonished as I did not hit the gas paddle rather I just let my foot off the break to park my car slowly in the parking space and the car took off with speed as if I put full force to gas paddle. As for getting a copy of the report, he said that he will have to ask the engineers and let me know. It has been four months, and no one reached out to me about the report. Some people saw the whole incident and said that I reduced the speed of my car to park and suddenly it took off and went forward fast. At that moment, it felt like the car was controlled by someone else as pressing on a break was not stopping the car and finally, I had to press the park to stop it. I have been driving the car to my work and parking at the same parking lot every day for the last 3 years. My insurance totaled the car and provided the residual value, to this date I am without a car and trying to fix the damages of my car. I almost gave up but saw the news that I am not alone about tesla denying similar claims of hundreds of sudden acceleration crashes. Tesla have the data and I am requesting tesla to take full responsibility and compensate for my damage. I am requesting the federal safety agency to investigate and help bring closure to this matter.
Pulling into a parking place the car accelerated out of control even though the brake was pressed
I have had problems with my tesla 1- doors repeatedly malfunctioning (stationary and driving) 2- the accelerator was malfunctioning, city streets and freeways 3- computer shot down while driving and screen went blank. City streets tomorrow again I am taking the car for repair because of doors malfunctioning I dont find it safe. I left it in the service center. I have only driven it 2000 miles over 13 months.
Here is a report and video of an out of control model x. Https://www.tunoticiapr.com/noticias-policiacas/1614660804--video-muestra-veh%c3%adculo-tesla-descontrolado-en-mayag%c3%bcez-a-punto-de-atropellar-a-una-persona- on saturday, august 10, 2019, a strange vehicular accident occurred on calle de la candelaria, former street mckinley, mayagez, in front of the bakery massa bakery. The driver of a tesla model x electric car was parking, when suddenly it sped up, initially impacting a pick-up bus. The impressive images show that the tesla vehicle was very close to causing injuries to a young woman who was getting off the white toyota tacoma on the passenger side. Then he was extremely close to running over a person on the opposite sidewalk. The march continued uncontrollably and in a circle, subsequently impacting a second vehicle. Clearly the driver is unable to stop the car. There is no sudden acceleration (which is often blamed on foot error). It was only luck that prevented loss of life. You have dozens of reports of unintended acceleration filed. Owners are adamant that this is a problem with the car not driver error. Please take action. ** please note - I am not the owner...this is a report made in the public interest. I have had to use the VIN of a car that is on a salvage auction site in order to satisfy your website requirements. This is not fraudulent as elon musk has claimed, it is just a way to overcome the deficiencies in your website that make it hard for concerned citizens to file a complaint especially if they are not us residents but are in a country where there are dangerous teslas loose on the roads. Thank you. Have a splendid day.
The falcon wing doors of the vehicle would not close. After trying to troubleshoot the vehicle, all the doors of the car would lock and the car door would not open either from the remote or the door handle. Luckily there were no kids or pets in the car and the car was almost near the driveway of the home. This happened after the car was put in the parked mode in a city street after a short 10-mile trip.
Tl* the contact owns a 2016 tesla model x. At various times, the automatic doors would open. The vehicle was taken to tesla service center (52 derwood cir, rockville, md 20850, 301‑738‑6523), but was not diagnosed. The dealer reprogrammed the vehicle. The manufacturer was not notified of the failure. The failure mileage was approximately 17,000.
The car auto accelerated on a surface street and crashed
Tl* the contact owns a 2016 tesla model x. While the vehicle was on autopilot, the vehicle crashed into a tow truck. The contact stated that the autopilot function malfunctioned. The air bags deployed. A police report was filed. The contact sustained injuries to both knees, the left wrist, and the abdomen area. Medical attention was required. The vehicle was towed. It was not determined if the vehicle was destroyed. A dealer was not contacted about the crash. The manufacturer was made aware of the issue. The failure mileage was 14,000.
A tesla model x has just crashed and burst into flames. Http://www.ocregister.com/2017/06/25/car-smashes-into-ocfa-gates-in-a-recurring-problem/ photographs are attached which shows a front wheel and suspension lying on the ground some distance before the crash scene. The top ball joint has popped apart. Even if the suspension was hit in the crash the ball joint should not have popped. You have several other complaints on record of tesla ball joints coming apart. It is quite possible that the ball-joint failure caused the crash. Also the tesla has once again self-ignited. Crash tests need to be done with a battery that is hot from recent charging or from fast driving to find out why teslas burst into flames so often. Please investigate
Vehicle accelerated suddenly and crashed into a tree in front while parking the car in a parking lot. We reported the problem to tesla but they got back to us denying any car malfunction that caused the acceleration. However we received a recall letter today saying that affected parking brake caliper may cause in rollaway and crash.
Here is a report of a tesla model x crash in china. Https://mp.weixin.qq.com/s/1din0uyenlrl8bo9gykpcg (google will translate) the owner reports that the car suddenly slammed into the concrete centre divider, spun 180 degrees and collided with another car. The drivers airbag failed to deploy resulting in very serious injuries. The rear seat occupants were unable to open the falcon doors. The emergency door release is not obvious to occupants and requires them to reach up behind the speaker grill to find the pull. The car caught fire and was burned to ashes. Bystanders were unable to douse the fire using regular extinguishers.. The sudden swerve, failure of air-bag and failure of door release mechanisms is consistent with failure of the 12 volt electrical system or ground connection as has been reported on many other occasions. I believe that this car is extremely unsafe. Please investigate. Concerned citizen.
I was in a parking lot waiting on a lunch order. After getting my order I was ready to pull the car out of my parking space. The car was stationary and not moving . As I step on the gas to pull out , the car went into 100% acceleration forward climb the curb and crash into a concrete wall that surround the garbage dumpster . The wall was about 3 to 5 feet from my parking space.I contacted tesla and was told I step on the gas 100% in under 2 second , and they would not claim responsibility . As I tell them I am 100% sure I did not step on anything 100%( gas or break ) when I am in a busy parking lot. They still denied and said it was my fault .
Falcon wing doors would not close. I tried multiple times to get the door to close and lock and all attempts to close and lock the door failed. Tesla had to have the car towed to a service center for repairs.
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