While driving on FSD (Full Self Driving) the vehicle was turning off the road into a parking lot and sped up and hit a vehicle while I was pressing the brake to the floor! I had to brace for impact when I hit the vehicle. I have requested the data and telemetry logs from Tesla. Everything was fine before the crash. Husband had a similar incident a few weeks ago where he was turning with FSD engaged and the vehicle stopped in the middle of the turn with a vehicle coming right at him, he had the gas floored to get out of the way but was completely stopped, could not move for 15 seconds or so.
2018 Tesla Model X acceleration problems
19 complaints (10% of all complaints for this car). Typical mileage when it fails: 10,400. 12 crashes reported.
- owner complaints
- 19
- of this car's complaints
- 10%
- typical mileage
- 10,400
- crashes
- 12
- recalls
- 0
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Tesla Model X acceleration problems in other years
Specific symptoms reported on the 2018 Tesla Model X acceleration
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
No recalls on record for this model year.
Related investigations
Sudden Unintended Acceleration
The Office of Defects Investigation (ODI) received a petition requesting that ODI reevaluate its decision to deny DP20-001 on the basis that intermittent high electrical current demands on the vehicles' 12VDC systems may have caused some or all of the incidents examined by ODI in DP20-001. The petitioner bases this information on a review of open-source research and the DP20-001 denial. The petition and related materials can be reviewed at under the following ODI number: 11528471.
DP23002
What 2018 Tesla Model X owners say
Most recent owner complaints, unedited.
During a recent incident where a tire issue caused damage to the wiring harness for the parking brake, resulting in a Parking Brake Failure notification on the screen, the vehicle would not stop or turn off. The vehicle displayed N for neutral on the dash, but the vehicle would drive forward unless the brake was depressed. In addition, we were unable to place the vehicle in Park, which meant that we were unable to shut it off. The only way to stop the vehicle from driving on its own and crashing into something was to place concrete blocks under the tires! Unplugging the 12v battery also had no effect! The vehicle kept driving as if it was in drive, and there as no way to stop it without placing the foot on the brake pedal the entire time or placing the blocks I referenced. The only way I was able to shut it off, was to pull what's known as the Fireman's Loop, which I'm guessing firemen pull in the case of an accident. I wasn't aware of this mechanism, and only learned of it after posting on numerous social media apps regarding this issue. This is a Major issue, as we are talking about a moving and unstoppable car! Tesla needs to build some mechanism that allows the car to be shut off by the driver or to override the screen and place the car in park. Pulling this firemans loop and unplugging the 12v battery, required me being in front of the vehicle, risking my life, as the vehicle could've easily moved if the concrete barriers didn't stop it, and also required me taking 30+ minutes to remove components from the Frunk, just to access these components!!
While on cruise control (autopilot) on the highway, the vehicle occasionally violently slows down. The majority of the time, this happens near or just before an exit/entrance ramp and if the car is in the rightmost lane. It happens regardless of traffic conditions and even if there are zero cars around, it will still "hiccup" and hit the brakes. I've noticed that the cruise control system sometimes automatically changes the maximum speed for the cruise control to 35-45 MPH which explains the sudden braking. It is semi-replicable by setting the cruise control to a comfortable highway speed (say 65 MPH) while the car is in the rightmost lane, then driving past a (normally) heavily trafficked entry/exit merging area. If requested, I can probably find a safe time and area to replicate this and send in my dashcam footage of the incident.
While driving at speed approximately 4:20PM EST April 9th, 2022 on I95 near the Georgia/South Carolina border the onboard computer froze and became unresponsive, including the speedometer, the radio, navigation system, etc.. I became aware of the issue because the car started to slowly slow down but the display continued to show 70 MPH. I forced the computer out of Autopilot but the car continued to show it was in autopilot. shortly after the display behind the steering wheel went blank then rebooted, followed by the center console. thankfully I was paying attention and did not panic, had I panicked I could very easily been in an accident as I did not know what was going on with the car. I reached out to tesla multiple times following the incident and the agents and agents were non-caring and treated it as no big deal, and acted as if I should not be concerned about it. I could not even get assistance from them on getting service for the car. they kept pointing me to the Mobile app on the phone which would not function properly and after typing the incident into as I wrote above 3 times I gave up.
On march 1, 2021, wife and I was driving east bound on route 80 highway in ohio. Twice the vehicle braked while driving in cruise control. It was a clear day. There were no cars around. No bridges or obstacles. And the road lines where clear. The first braking occurred while we were on right lane on a two-lane highway. The second braking occurred (around 5:15pm) while we were in the middle lane of 3-lane highway. We were driving approximate 65mph. At both braking, my wife was driving. When I happen, we both confirmed there was no cars or obstacles around us. We contacted tesla, who after reviewing their logs says it was working in "normal". That the vehicle saw something and braked. Even though both myself and wife can confirm there was nothing around us, particularly since covid has significantly reduced any traffic. There has been a history of issues. On other occasion, one of my side doors indicated there was something there, even though I was the only vehicle in completely empty parking lot. Only after many complaints an attempts did they finally replace the sensor. It seems that they are repeating their denial of claims by two eye-witnesses of the issues.
All screens in the car shut down while driving and there is no access to your speed, blinkers, control of lights, control of car safety features, wipers, etc. Tesla was notified multiple times and each time they tried to correct the issue, it was not resolved. It has been a year since the issue started and has happened over a dozen times, resulting in unsafe driving conditions. Tesla keeps stating they "remotely diagnose" the problem and told me to keep an eye on it and see if it happens again, although they told me less than 2 weeks prior to call immediately if it happened again. They have refused to fix the problem and it has become a safety issue with driving the vehicle.
The car suddenly accelerated on its own as I was slowly entering a parking space in a supermarket parking lot and hit the car that was parked in the space in front of me.
As the vehicle self driving system was active it came to a full stop in a red light. The vehicle stopped behind an 18 wheeler. As I was in a full stop, I stopped looking to the front of the car and looked for a document and checked messages. Suddenly the vehicle accelerated fully, impacting the 18 wheeler in front of me. My reaction was not fast enough as I was very confused, eventually I hit the breaks and activated ABS system but not with enough time to stop before impact. This has been confirmed by the tesla report that the vehicle acceleration occurred with out drive input. They seem to ignore the fact that I was at a red light and state it is operator error not to be attentive, but regardless, accelerating at full speed with no input towards another vehicle is a hazard to the population. They have not shared the report from engineering, only read the statement over the phone once and have not been able to ask for the written report. Significant avoidance in occurring from the company.
Edit/additional note to my earlier complaint number: 11300604, this sudden acceleration with tesla happen when using with/without auto pilot, I observed many times during (a).this unintended acceleration happen even when driving normally without auto pilot, though I am not pressing gas pedal, especially observed in the city road speeds around 30-45 MPH, whn using auto pilot on freeways, this happened arounbd 55-70mph speeds too. (b). Also this unintended acceleration happen when battery is at 20-40% of range. (c). Also happen whenver there is a new software update, this unitended acceleration popped up many occasions(don't remember exact times) as if some software bug resurfaced and I used to take control of the vehcile having been alert all the time. Reported this over email, talked to service center, but no concrete action from tesla end.
My model x was traveling at low speed as it was near home. Before entering the curve, the x suddenly accelerated out of control. It first crashed into my other parked car in front of my house, pushing the parked car into my garage. Then it continued to hit a city light pole, breaking it at the base. The x continued to hit my next door neighbor's two cars parked outside of their home, damaging their garage. The car finally stop when it hit the wall of third neighbor' that divide up her driveway. Tesla roadside support contacted me on the day of the incident because they were able to see my airbag was deployed and may require assistance. I requested tesla to review the log of the car and explain why the car suddenly accelerated out of control. When I followed up that first week they acknowledged my request in an email and told me that the request is with their engineering team and it may take a while before they will have any response. However, as of today, I haven't heard from their engineering team.
Questions about the 2018 Tesla Model X acceleration
Does the 2018 Tesla Model X have acceleration problems?
Owners have filed 19 complaints about the acceleration of the 2018 Tesla Model X, 10% of all its complaints.
At what mileage do 2018 Tesla Model X acceleration problems start?
The typical (median) mileage in owner complaints is 10,400 miles.
Was there a recall on the 2018 Tesla Model X acceleration?
There is no recall for this problem on this model year.
What year does the Tesla Model X have the most acceleration problems?
The Tesla Model X model years with the most acceleration complaints are 2016 (35 complaints), 2018 (19 complaints) and 2020 (18 complaints).
Other 2018 Tesla Model X problems
Suspension 37Driver assistance 36Electrical 36Body 22Steering 18Brakes 14Seats 11Transmission 11Airbags 8Seat belts 8Wheels 6Tires 5Fuel system 4Engine 3Visibility 3Lights 2Locks 2
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