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2020 Tesla Model X driver assistance problems

37 complaints (29% of all complaints for this car). Typical mileage when it fails: 6,000. 6 crashes reported.

owner complaints
37
of this car's complaints
29%
typical mileage
6,000
crashes
6
recalls
3

Which part fails

  • Automatic emergency braking
    15
  • Adaptive cruise control
    14
  • Warnings
    5
  • Assist
    5
  • Blind spot detection
    4
  • Warning
    3

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Tesla Model X driver assistance problems in other years

20162017201820192020202120222023202420252026

Specific symptoms reported on the 2020 Tesla Model X driver assistance

Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.

Adaptive cruise 12

Related recalls

Forward collision avoidance: warnings: external/pedestrian alertReported February 27, 2024 · 6,557 vehicles affected
What is wrong
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Risk
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.
Remedy
Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1‑877‑798‑3752. Tesla's number for this recall is SB-24-00-006.

Recall number 24V153000 · Recall details

Forward collision avoidance: warnings: external/pedestrian alertReported February 4, 2022 · 578,607 vehicles affected
What is wrong
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Risk
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
Remedy
Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1‑877‑798‑3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 22V‑235. Tesla's number for the new recall is SB-22-00-003.

Recall number 22V063000 · Recall details

Forward collision avoidance: sensing system: cameraReported October 29, 2021 · 11,728 vehicles affected
What is wrong
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Risk
Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.
Remedy
Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1‑877‑798‑3752. Tesla's number for this recall is SB-21-00-004.

Recall number 21V846000 · Recall details

What 2020 Tesla Model X owners say

Most recent owner complaints, unedited.

Filed Oct 6, 2026 · Driver assistance · TX

I own a 2020 Tesla Model X equipped with HW3 and Full Self-Driving (FSD). After a Tesla software/FSD update earlier in 2026, the vehicle began experiencing a recurring problem during FSD operation. The issue has now occurred more than 20 times. During certain FSD-controlled maneuvers, particularly when turning from a complete stop onto a higher-speed road, FSD commands unusually aggressive acceleration. During the acceleration, FSD abruptly aborts/disengages and the vehicle logs diagnostic fault code DI_w124. Cruise control and FSD then become unavailable. There is one particular location where the condition is highly reproducible. FSD turns from a stop onto a road with a 50 mph speed limit, rapidly accelerates the vehicle, then triggers DI_w124 and aborts. Tesla previously inspected the vehicle for this issue and advised that the vehicle hardware checked out normally. The problem has nevertheless continued through subsequent Tesla software updates. After another recent software update, I tested the same maneuver again on [XXX], and the same DI_w124/FSD abort occurred. The problem did not occur prior to the earlier software/FSD update and appears to be associated with FSD-controlled acceleration rather than a general vehicle hardware failure. I am concerned that a driver-assistance system commanding aggressive acceleration and then unexpectedly disabling itself during the maneuver presents a potential safety risk, particularly when entering a 50 mph roadway or merging into traffic. Tesla has previously inspected the hardware but the condition remains unresolved. I am reporting this so the federal safety agency can determine whether other 2019–2020 Tesla Model S/X HW3 vehicles are experiencing the same DI_w124 fault during FSD-controlled acceleration. here is a link to the video that was taken a few months ago. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Aug 12, 2026 · Driver assistance · MI

While driving my Tesla Model X on the interstate at highway speed, the vehicle began intermittently displaying false warnings that the trunk was open. This occurred multiple times during the drive and appears to have been caused by a malfunctioning trunk latch sensor. At the time, I was using Autosteer, part of Tesla’s Autopilot driver-assistance system. Each time the false trunk-open condition occurred, Autosteer immediately and unexpectedly disengaged. Under normal circumstances, when Autosteer disengages while I am driving, the vehicle provides an audible alert and a visual warning instructing the driver to take control immediately. During these incidents, neither warning occurred. There was no audible alert and no visual notification informing me that Autosteer had disengaged or that I needed to immediately resume steering. The system simply stopped providing automatic steering assistance. Because there was no warning that Autosteer had disengaged, I did not immediately realize that the vehicle was no longer maintaining its lane. The vehicle drifted into the adjacent lane before I recognized what had happened and regained control. Fortunately, there was no vehicle in the adjacent lane. Had another vehicle been present, this could have resulted in a collision. This occurred multiple times during the drive. The false trunk-open warning repeatedly caused Autosteer to disengage without the normal audible or visual disengagement warnings. My primary safety concern is not simply the malfunctioning trunk latch sensor. The safety concern is that a failure of an unrelated trunk latch sensor can cause Autosteer to suddenly disengage at highway speed without providing the driver with an audible or visual warning that automatic steering assistance has been lost. In my case, this failure mode resulted in an unintended lane departure. A relatively minor sensor malfunction should not be capable of causing an unannounced loss of automatic steering assistance.

Filed Aug 2, 2025 · Driver assistance · FL

On or about 20Jun2025: Tesla Driver Assistance Features - After the most recent 2025.20.3 softball update and installation my safety feature of the blind spot monitoring doesn't chim when a car is in my blind spot the car will show red in the font display but the sounds are now inoperable

Filed Jun 11, 2025 · Driver assistance, Steering · NJ

This is a major safety issue --- we got an error that steering assistance was "reduced" for about 12 hours. Then on [XXX] at around [XXX], we were pulling out of a parked area (after being parked for 2 hours) -- and proceeded to increase speed on [XXX] in Newark, the car steering wheel abruptly LOCKED ITSELF - you couldn't even move the steering wheel. It just locked and shut down completely. We proceeded to do a rest (hitting two scroll buttons) to reset the system over 5-6 times. Each time it takes about 10 mins to complete. It was pure HORROR - sitting on the road with cars just passing by and honking at me behind. I had the hazard lights on, but it was a dangerous situation. I was completely STUCK and immobile. After some time, the steering wheel "magically" started working again. We've dropped the Tesla off at Springfield and they are charging us over $6,000 in damages for this. This is a SAFETY issue (we bought the car in March of 2024) and it's only been 15 months since we've had this used car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Apr 30, 2025 · Driver assistance, Steering · TX

Steering assist reduced. It has been faulty for the past six months and auto pilot doesn’t work. Not repaired as the cost of repair is 5K.

Filed Nov 21, 2024 · Driver assistance, Seat belts · TX

Eil

Filed Sep 19, 2024 · Acceleration, Driver assistance · NV

Tesla updated my vehicle with FSD 12.5.2.1 and it is dangerous and should be recalled. The software is too much for my vehicles processor, it frequently freezes for as long as 10 seconds. This loses my speedometer, my signal information, and happened while merging and nearly caused me an accident. The lane keep assist has retrograded significantly, it often goes outside of the painted lines and is in danger of hitting curbs. The processor feels like it struggles to keep up, and the auto steer is unsettled and jerky as it changes its mind. Previous software worked great, Tesla is pushing the software beyond the hardwares capabilities and it’s going to cause accidents. Please stop them.

Filed Mar 25, 2024 · Driver assistance, Electrical · NV

ON [XXX], while driving my second Tesla Model X on [XXX] from Carson City back to Reno at the speed of 79 mph on Autopilot, the same sudden loud alarming situation occurred, with 1. park Assist unavailable 2. Steering assist reduced 3. Adaptive ride control degraded 4. Traction control disabled 5. Stability control disabled 6. Lane departure avoidance features unavailable 7. Automatic emergency Braking is unavailable 8. Automatic vehicle hold disabled. I drove to s stop, the car can't park but remained in neutral gear. Can't hard reset. With my prior experience 1 month ago, I changed it into Tow mode several times, finally was able to switch into Park mode then was able to do a hard reset. When I brought in to Tesla, they said it's the SAME problem, steering rack issue. Another $5300 is gone. How can I be so unlucky to be hit with same model, different year, same problem, same driving condition and almost same place on earth, and both out of warranty and I have to pay in full? There must be manufacture defect on this!!!!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jan 23, 2024 · Brakes, Driver assistance · AZ

On [XXX] at [XXX] my 2020 Tesla Model X Long Range Plus suddenly started braking while on the highway. I was driving 75MPH to San Diego from Arizona. There was no vehicles around or in front while using the cruise control. This also has been an issue with our 2023 Tesla Model Y and previous Model 3 while driving to Las Vegas at 70MPH. I really think this is safety concern. Luckily there was vehicles behind us with all incidents that took place. I recently took the 2020 Tesla Model X on [XXX] for the issue and the technician found no issues while driving it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Sep 13, 2023 · Brakes, Driver assistance · CA

Brakes will lock up a pre collision will activate in forward and reverse when no objects are present. It is a hazard to operate the vehicle since it will randomly slam in the brakes will driving down the road or reversing out of a parking space. Also electrical issues vehicle will no longer lock or unlock

Questions about the 2020 Tesla Model X driver assistance

Does the 2020 Tesla Model X have driver assistance problems?

Owners have filed 37 complaints about the driver assistance of the 2020 Tesla Model X, 29% of all its complaints, more than any other problem.

At what mileage do 2020 Tesla Model X driver assistance problems start?

The typical (median) mileage in owner complaints is 6,000 miles.

Was there a recall on the 2020 Tesla Model X driver assistance?

Yes, 3 recalls: 24V153000, 22V063000, 21V846000. Check your VIN to see if your car still needs the free repair.

What year does the Tesla Model X have the most driver assistance problems?

The Tesla Model X model years with the most driver assistance complaints are 2017 (49 complaints), 2016 (47 complaints) and 2020 (37 complaints).

Other 2020 Tesla Model X problems

Suspension 37Electrical 28Acceleration 18Steering 18Body 11Brakes 8Transmission 8Wheels 5Seats 4Engine 2Seat belts 2Fuel system 1Lights 1Tires 1Visibility 1

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