Tesla Model Y 2022 lost steering control April 20, 2024 Vehicles - Model Y While backing out of indoor parking garage Steering wheel locked up! Before I could hit the brake the car collided with the cement wall in the garage. Causing some damage to right side. I tried a system reset, no luck. Called Tesla they had me go into diag mode and try a few things with no success. They sent a tow trunk and took to car to the Tesla Highland Park then to the Collision center – they could not unlock the steering wheel and called in people from the FTS (Field Technical Support) team to look at it. Very UNSAFE, it could have been much worse. I do not trust the car anymore!
2020 Tesla Model Y steering complaints
Page 2 of 2: complaints 11 to 27 of 27, newest first, as owners wrote them.
I am writing to file a complaint against Tesla, Inc. for refusing to repair recurring suspension issues that were supposedly addressed through previous recalls. As an owner of a 2020 Tesla Model Y (VIN: [XXX] ), I have experienced numerous problems related to the vehicle's suspension system, steering, and safety restraints, which I believe pose serious safety risks. My vehicle has undergone multiple repairs at Tesla service centers for issues such as squeaking noises when turning, vehicle shutdowns while driving, steering difficulties, and excessive tire wear. Many of these problems are related to the vehicle's suspension system, which has been the subject of several recalls by Tesla in recent years, including recalls [XXX],[XXX], [XXX], and [XXX]. Despite these recalls supposedly addressing the suspension issues, my vehicle continues to experience problems. Most recently, on [XXX], I brought my vehicle to a Tesla service center for a loud and distinct sound coming from the steering system. The service center diagnosed the issue and recommended repairs to the front half shaft assembly, front damper assembly, and front lower lateral links, with a total estimated cost of $3,670. These issues should be covered under warranty and are directly related to the previous suspension recalls. However, Tesla has refused to cover the repairs under warranty. Furthermore, I have experienced recurring issues with the front passenger safety restraint system, which required a retrofit of the Occupant Classification System (OCS) on two separate occasions. This suggests that the initial repair was ineffective and that the system may have an underlying design flaw. I request that the federal safety agency investigate these issues and take appropriate action to ensure Tesla addresses these safety concerns and honors its warranty obligations. I have attached documentation detailing the repair history, invoices, recall notices, and correspondence with Tesla. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(
All the cameras in the vehicle are inoperable which causes autopilot not to work. The lane assist feature of the vehicle has stopped working. Driver has to constantly adjust to keep the vehicle from veering into traffic. The navigational system in the vehicle does not work. These safety issues require Tesla's immediate attention as this may lead to a fatal accident.
This year I was charged $650 to replace both upper control arms, lower suspension links that I now find out was a known quality problem with Tesla. No recalls were issued despite this being a safety concern for drivers since it affects steering. I read that Tesla told service employees to tell customers that they had "abused" their car and that was the reason for the failure. I drive on perfect roads and without any load in the car, so clearly I didn't abuse it. It began with a Creaking sound when making a sharp turn or parking from steering or front suspension They replaced: Replaced LH Front Upper Control Arm. Replaced RH Front Upper Control Arm. Replaced LH compliance Lower Front Suspension Link. Replaced RH Aft Lower Front Suspension Link. NOTE: I tried two different browsers buy your site has a bug that won't allow uploads of documents, so I could not include the receipt. When one clicks on "upload files" the button disappears, and it won't let you upload.
Was driving on the interstate and a notification that “Steering assist reduced” came on the screen. About 10 minutes later my steering wheel became extremely hard to turn. I almost crashed going thru the tunnel! For the next many days I never had issues and thought it was a technical problem, because you would think if power steering is not working it wouldn’t magically work again 5 minutes later when you turn the car on. I had service done to fix something else in the car and had them take a look. There is an issue with the steering rack and want me to pay 3k to fix. My car only has 54k miles on it. So I’ve done some googling and found that I am not the first and won’t be the last to have this issue! It’s funny that Tesla service knew immediately what was wrong but at the same time didn’t know why it would happen. Sounds like it’s not my problem and I shouldn’t be paying 3k for it. Especially if brand new cars are also having the same issue. Today it did the exact same thing but then magically works again after I power off the car. It’s been about a week since the first incident.
I purchased our Tesla model Y 3 years ago. I intentionally disabled and did not subscribe to any autonomous driving features because I don’t trust them. I disabled all aspects of auto pilot functions. Despite this, my car still will automatically swerve at random times, slam on the brakes randomly with no reason to break, etc. It is terrifying when this happens unexpectedly and infuriating that I have disabled all these features, but it still does this. This is most common when I put it in cruise control. Rarely these will happen when, for example you cross a double yellow line, but most of the time they happen when nothing has occurred to prompt them. I believe this is an unsafe feature, and needs to be investigated. Unfortunately, with Tesla they have no customer service so there’s nobody that I can report this to.
Tesla advertises lane keeping assist, emergency lane departure assist etc. What happens is if you trigger this feature too many times during a drive the software disables this safety feature entirely. There are plenty of disclosures about not relying on the features etc. The issue i feel that warrants intervention from your departments is, how can a manufacture completely disable a safety feature just because a driver actually relied on said safety feature.
1. Forward Collision Warning false alarm is very frequent. Often triggered by pedestrian on nearby sidewalk or parked car on street side. Tesla is using Forward Collision Warning to lower my safety score and raise my insurance premium. 2. Tesla sold me "Full Self Driving" package to me for $8000+taxes for more than two years and still have not delivered the product. It's a faulty system with lots of safety hazards. 3. Window not functioning per the recall notice.
We were driving on a highway and suddenly we got a red steering weel image with a sharp noise and a warning message something about automatic emergency braking disable and we can't use a cruise control feature. I don't feel safe to drive. Tesla can't tell me when it will be fixed.
The GPS is malfunctioning- showing the car in a random location, direction and speed. All automation needs to be disabled. The car will attempt to make a non-existent turn based on where it thinks it is, or will speed up or will suddenly decelerate because it thinks it is coming up to a cross street or traffic control.
My wife made a left turn onto Agana Drive from Patterson Avenue in Santa Barbara, California a few blocks our home. After coming to a complete stop before making the turn, she drove about 150 feet when the car swerved to the right and the right rear passenger side of our Tesla Model Y hit left rear driver’s side of another car (BMW). I drove over to assist her and it appears from the AAA tow truck driver that a part of the axle on the right passenger side rear wheel broke later confirmed by my insurance agent and my auto mechanic. It was surprising since she was had completed the turn, was driving slowly straight on Agana Drive at approximately 25mph when this part broke. Apparently, nobody was seriously injured, the parked car had nobody in it and no real estate property damage appears to have occurred. was knocked up and over the curb due to the force of the impact braking the other car's rear axle and bending the frame. Our car is still being repaired a month later. Tesla appears to know about the problem since, according to the federal safety agency, there is a recall scheduled for 2020-2021 Tesla Model Y cars with a recall date of 2021-11-20, recall no. 21V912000, recall notification stating Tesla, Inc (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate, recall consequence stating Suspension links that separate can reduce vehicle stability and control, increasing the risk of a crash and a recall action stating Tesla Service will inspect and replace the knuckles as necessary, free of charge. Owner notification letters are expected to be mailed 18 January 2022. Owners may contact Tesla customer service at 1‑877‑798‑3752. Tesla’s number for this recall is SB-21-31-004. Contact for more details and information.
Here is a badly smashed model y in the junkyard. Https://www.iaai.com/vehicledetails/39229111?tenant=us&rownumber=21 it is certain that occupants would have been killed or injured. Bearing in mind the numerous model y cars that have been reported to have suspensions snap off for no good reason there is a high probability that this crash was caused by a suspension failure. The broken ball joints, protruding drive shaft and detached wheel point towards this crash being caused by a whompy wheel. Please investigate the circumstances of this crash and obtain data from the black box. Thank you. Keef
Automatic vehicle hold disabled. Regenerative braking disabled. Traction control disabled. Stability control disabled.steering assist reduced. I was turned 360 degrees when trying to turn left. Car was sliding during drive.
The federal safety agency is conducting investigations into tesla suspension breakages. Here is further evidence that the breakages are not restricted to certain models and certain years but are generic to all teslas and caused by low quality suspension and steering components. Here is a model y in the junkyard: 2020 tesla model y long range https://www.iaai.com/vehicledetails/37686849?rownumber=3 the attached photograph shows that the ball joint connecting the steering rod to the knuckle has snapped in half. There have been numerous failures of tesla ball joints where the stem has snapped and it appears that the steel stem has had a brittle fracture caused by faulty heat treatment and annealing. There is no impact damage that would account for this breakage. It is a material failure indicative of a systemic problem with tesla's suppliers and tesla's quality assurance. This complaint is filed in the interest of public safety. Please take urgent action to prevent further loss of life. Thank you keef
Here is a 2020 model y in the junkyard https://www.iaai.com/vehicledetails/37686849?rownumber=56 it has been partially disassembled which makes it hard to determine why it ended up being written off. However. The front motor and suspension has been removed as a complete assembly and it is obvious that there has been a suspension and steering failure. Blown up photograph is attached to this submission. The top ball joint has slipped out of its stupidly designed slot. Worst of all the steering arm ball-joint has popped apart. In a virtually new car this is just ludicrous. Is there any point in me continuing to report these defects to the federal safety agency? Should I file my complaints with the chinese safety authorities? They see to be more interested in enforcing vehicle safety regulations than you guys. Have a safe day. Keep a look out for oncoming teslas. Regards your friend keef
Driving south on i5 in sacramento at 55-60 MPH with auto-steer engaged, the car suddenly veered to the left. To avoid sideswiping the car in that lane I steered to the right. The system tried to steer to the left again, but I forcibly steered to the right.. Swerving back and forth, this continued for about 50 yards until I was able to bring the car under control. Fortunately, no one was in the right lane or I would have collided with it. This may have been caused by the absence of lane markings in a construction zone.
Please note that I have used the VIN of a junkyard model y to file this complaint. This complaint affects every model y on the roads. Here is a discussion thread in which several owners report that vital nuts on the suspensions are vibrating loose and falling off. Https://teslamotorsclub.com/tmc/threads/be-aware-tie-rod-safety-life-and-death-issue.205014/ several of the posters indicated that they would be reporting this problem to the federal safety agency but they will probably not because they are "supporting the mission! The manufacturers of the lock-washer have excellent videos that explain why the nord-lock washer is liable to fail in this application and that a much better choice would be the nord-wedge. Https://www.youtube.com/watch?v=vinyuxftnw0&feature=emb_logo https://www.youtube.com/watch?v=cdlmbmv9icu&feature=emb_logo this would be a very low cost improvement and would save lives. The photographs on the thread prove that the nuts are vibrating loose and falling off. Tesla defenders on the thread accuse the original poster of fud! Please issue a recall. Thank you
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