Heat stops working when it gets to cold. Windows can fog up and make visibility almost impossible. Unsafe as well for passengers in freezing temps. No news or update from Tesla
2021 Tesla Model Y electrical complaints
Page 6 of 6: complaints 131 to 155 of 155, newest first, as owners wrote them.
Tesla recently overhauled the firmware to their vehicles, however the newest update removes much of the ease and functionality. They have removed defogger buttons into the background, and other settings as well, causing the user to have to use multiple touches to work something that previously was quick. I believe this to be a safety issue. Drivers are now unaware where certain settings are and causes drivers to become distracted from the road to a degree that is unsafe while driving.
The contact owns a 2021 Tesla Model Y. The contact stated while driving at various speeds, the vehicle would brake independently without warning. The contact stated no warning light was illuminated. The vehicle was not taken to a local dealer to be inspected. The manufacturer was not informed of the failure. The failure mileage was approximately 970.
Sudden acceleration while stopped. Car was stopped in the driveway of my home while waiting for the garage door to open. Suddenly the car bolted forward, crashed through the rising garage door and then through the side of the garage and into the front steps of my home. The car is equiped with auto pilot, but it was not engaged. While reviewing other incidents of this type on your website, I noticed that other people mentioned their Tesla's having the autopilot feature but I saw no mention of the Model Y. Although extensive damage happened to the car and my home, no one was injured. However if this had happened while at a stop light or at a crosswalk someone could have been killed or injured. My Insurance Co. did not seem interested in investigating this event, haven't heard back from Tesla.
What component or system failed or malfunctioned, and is it available for inspection upon request? The Dashboard and yes. How was your safety or the safety of others put at risk? car display has unexpectedly rebooted while I was driving, my display rebooted. It crashed when my passenger was attempting to read the release notes while I was driving. It was night, and after it rebooted, the part of the screen that shows the car and road flashed white, blinding me while driving. I lost the ability to signal or determine if it's signaling, no speed indicator no anything, not even a signal sound. I couldn't control the windshield wiper, when I attempted to turn on the emergency blinkers, I had no visual or audio confirmation that it was working. this lasted for 1-2 minutes. Has the problem been reproduced or confirmed by a dealer or independent service center? No as the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
While leaving a parking lot, the vehicle lurched and felt like anti lock brakes kicked in and the car stopped working. The monitor had multiple alerts including saying to get out and back in the vehicle and it may allow me to resume driving. It did not. The vehicle stopped and just would not allow me to drive, pull over or move the car in any way. The park, neutral, drive options were gone. If I were on a highway I most likely would have caused multiple accidents. Extremely scary and not normal. Seems like other tesla forums call this issue out for numerous other people. Something needs to be done.
The contact owned a 2021 Tesla Model Y. The contact stated that while driving approximately 70 mph but doesn't recall; the vehicle began shifting from left to right for 5 - 10 seconds when another vehicle approached the passenger side of the contact's vehicle. The contact attempted to disable the autopilot by depressing on the brake pedal and maneuvering the steering wheel however, the vehicle would not allow the contact to control it and it spun around and hit the median wall on the highway. Medical attention was received on the scene for the contact's sister, who was a passenger. A police report was filed. The vehicle was towed to a Tesla repair center, where there's an ongoing investigation. The manufacturer was made aware of the failure and informed the contact that they would respond within 6-8 weeks after the investigation. The failure mileage was approximately 300.
The contact owns a 2021 Tesla Model Y. The contact stated while driving approximately 60-70 mph and merging onto the highway, the vehicle inadvertently swerved into the two other lanes. The display screen (eMMC) crashed. The contact attempted to reboot the system however, the touch screen failed to respond to the touch. The vehicle was taken to the dealer, but the dealer could not duplicate the failure and informed the contact that everything was fine with the vehicle. The failure recurred. The vehicle was taken to another dealer Tesla (3067 N Elston Ave, Chicago, IL 60618) and after the dealer test drove the vehicle, the mechanic found out that there was a firmware bug that caused the failure. The dealer informed the contact that he needed to wait for the software update in order to resolve the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,500.
The contact owns a 2021 Tesla Model Y. The contact stated that while driving at 65 mph, the steering wheel seized and the brakes failed to engaged. The vehicle went into autocorrect on its own and was swerving then crashed into a semi truck. No medical attention was received on the scene but the contact later seeked medical attention. A police report was filed. The vehicle was towed to a Tesla approved collision repair center. The dealer was made aware of the failure and informed the contact that they will escalate the file over to headquarter to evaluate. The failure mileage was approximately 2,800.
There is no mechanical release for the rear doors. If the vehicle loses power you cannot exit through the back doors. In a crash where the Model Y completely loses power, rear seat occupants cannot get out on their own.
The contact's sister owns a 2021 Tesla Model Y. The contact stated that while her sister was driving on the highway(speed unknown) with the autopilot engaged, an 18-wheeler drifted into her lane and hit her vehicle. Due to the impact, her sister's vehicle hit another vehicle and bounced back and forth between both vehicles. The vehicle continued to the drive despite the accident and no warning lights illuminated on the instrument panel. The airbags also failed to deploy. A police report was filed. The contact's sister and her mother, the passenger in the vehicle, were taken to the emergency room where they were treated for various body aches and bruising. The whereabouts of the other drivers involved in the accident were unknown. The vehicle was towed to an independent tow yard where it remained in their possession. The dealer nor the manufacturer have yet to be notified of the failure. The vehicle had yet to be repaired or destroyed. The failure mileage was approximately 2,000.
The same week I purchased my Tesla Model Y, the screen would freeze and the touchscreen would cease to accept input. I took it into the service center twice in the same week and the cause turned out to be a pinched cable harness which was repaired under warranty. However, I would like to submit my feedback that I was unable to operate basic functions of the vehicle including windshield wiper control, mirror adjustments. However, the car remained driveable by shifting the drive stalk. I have also observed the screen would sometimes freeze which needs a reboot. If I’m driving in a heavy rain and this happened , my family’s safety could be compromised by not accessing basic functions required for safe operation of the vehicle. Tesla promptly repaired the issue but if it would happen again, I would not be able to use basic car screen functions where a lot of safety controls reside.
My car wires got overheated because of failing cooling system , tesla refused to pull logs on my car, talk to tesla reps named fitzgerald who said I have failing cooling system ... But they refused to fix new car under warranty forcing me to pay extra for damages... Tesla manager mitch at agora center failed to provide me with video pics of rodent eating wires, even though I have cameras around my car 24/7 showing no rodent ever approached my car, but tesla manager refused to fix my car asap using warranty forcing me to drive unsafe car to another tesla service on monday in van nuys... And pay for damages out my own pocket...
I talk to specialist they said I have cooling system failure, and guy from tesla fitzgerald who remotely connected to my car before my appointment with you , also said I had cooling system failure not rodent problem... Tesla rodent damage excuse is scam and fraud not to use my warranty but profit by making me to pay directly for damages that its not my fault and thats illegal and unfair
I received delivery of my 2021 model y on monday, march 29th. After 12 days of ownership and driving approx. 400 miles, on saturday, april 10th, the vehicle shut down while driving, leaving me stranded in a lane of traffic at night. The following error message appeared on the monitor: 'vehicle shutting down ' pull over safely'. I was not successful in completely pulling over, since I had very little time (approx. 5 seconds) to respond before the car shook and stopped entirely. I had no ability to place it in neutral to move it to a safer location. I was able to put my hazard lights on. An hour later, the car was towed. According to tesla, it required a new rear motor and new 12 volt battery. As a result of the rear motor shutting down, after 12 days of use, the car force stopped itself without any option to place into neutral leaving a driver stranded and essentially a "sitting duck" in the most dangerous situations a driver can be put in. This is a safety issue that should be addressed - at least provide the driver longer than 5 seconds to react &/or provide option to place vehicle into neutral to move to safety.
These are additional comments regarding complaints numbers 11406321, 11406325, and 11406632. According to tesla documentation, loss of phone key communication should give 2 to 3 minutes drivability to get to a safe stop. There was no statement that I found in that documentation to describe how the driver is notified of the failure. Regarding the statement by tesla personnel that I tried to shift into park while moving, the car does, indeed, prevent that from happening, and gives the driver a loud audible warning. The date of occurrence listed with this submission is approximate.
These are additional comments regarding complaints numbers 11406321 and 11406325. Since that time we have had increasingly frequent problems with the phone keys on multiple phones. My suspicion is that the problem I initially reported in case number 11406321 was caused by loss of communication of that phone. I have never been able to re-establish that phone as a phone key, and we are now experiencing problems with multiple phones. I most strongly believe that there is a huge safety issue with the phone keys. Failure of that bluetooth connection would result in the immediate stopping of the vehicle.
1.screen froze. When rebooted while driving by pressing both scroll buttons, the screen went black and could not access any information or functions on the screen. Put the car into park to fix the issue but then could not change to drive for a minute because the gear change lever wouldn't respond. 2. The car does not stay in its lane when using autopilot during the daytime on a well marked freeway with clear lane markings. The car kept on crossing lane markers.
These are additional comments regarding complain number 11406321. We did have to shift into park in order to use the key card. That is normal and expected.
On multiple occasions we have lost communications with the vehicle through the tesla phone app. The problem exists for three different phones of two different models. We have usually been able to re-establish communications through the tesla procedures, but not always. On all but one of those occasions the vehicle was stationary and we were able to use a key card to continue. But on one occasion, while making a u-turn on a side street, the car just stopped moving, partially blocking the street. We had lost communications with the phone app. After recovering with a key card we went straight to the dealer. Examining the software, they claimed that I had hit the 'park' button while moving. First, I would have had no reason to do so. Second, I know of no vehicle that would not block any attempt to enter park while moving. Third, it killed all communication with the vehicle, while moving, leaving it stranded in the middle of the street.
My brand new 2021 tesla model y has had problems with the touchscreen (the main control center of the car) since day 1. It flickers off and on sporadically while driving (different speeds, roads and weather conditions each time) and once (after being parked) wouldn't turn on at all until I put it in reverse as one of the many things I tried. Then a glitchy screen full of static appeared and eventually the screen came back on. There are numerous online posts about how to fix this but none have worked. This occurs while driving, which means I can't see warnings or even the speed I am traveling! I have to wait another week, then drive about an hour to get to the repair location. Then who knows what will happen or how long it will take. Seems you should be looking into all tesla touchscreens, not just the x and s. Just "google" this issue and you'll find plenty of complaints. This is clearly not just me.
Safety restraint system failed a few days after delivery and tesla repaired after two weeks of reporiithe issue.*dt consumer stated airbag on the driver's side was changed.
We picked up out new model y on 2/13/2021 from minneapolis, due to living in iowa and that being the closest store. After leaving minneapolis, the interior heat quit working. We messed with the controls all we could and it would not start again. The exterior temperature was in the negative teens. At one point on the 2 hour 45 minute drive home the interior cabin temperature was in the single didgets. It continues to not work correctly from the interior controls. I was unable to get ahold of anyone at tesla to find a better solution other than just getting home. Online research says that this is an issue many people have come across that I was not made aware of. The windows of the vehicle were beginning to frost over during our drive home. We restarted the vehicle multiple times, and have been able to get the car to warm by using the tesla app on our phones, but once we start driving the heater stops working. I feel it is unacceptable to have received a new vehicle with 6 miles on the odometer in the upper midwest with a heater that does not work as intended.
Heat doesn't work on new model ys. For cold climates this should be a huge issue. Cannot defrost windows. Can't get the cabin heat on could result in hypothermia if tire goes flat. This is a wide spread issue, apparently faulty sensors, and they're still producing with known problem.
I am reaching out to say that I saw the model s and x recall for touchscreen glitches. I have a model y 2021 and I'm experiencing many of the same concerns and issues with loss of safety features like back up camera, proximity censors, land change, and more. This tends to happen when I enter the car and start moving. It won't resolve itself till I leave the car, walk away, and reenter the car.
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