2022 Tesla Model Y visibility problems

Filed Nov 4, 2026 · Visibility · CA

Dear Tesla Customer Resolution Department, We are submitting this formal manufacturer-level complaint and request for complete, Tesla-funded replacement of the original windshield on our 2022 Model Y Long Range. Our request concerns persistent optical distortion in the factory installed windshield, observed during the original warranty period and now significantly interfering with forward visibility. Given the vehicle's repeated quality and corrective service issues since delivery, Tesla's own published glass inspection criteria, federal vehicle-glazing requirements, and documented similar consumer complaints, we expect this matter to receive a substantive manufacturer level review and full replacement authorization. Our requested resolution is a complete OEM windshield replacement at Tesla's expense, with $0 customer responsibility. WINDSHIELD CONDITION, TIMELINE, AND SAFETY The windshield is original factory installed glass and has never been replaced. We first noticed horizontal, wavy distortions extending across the windshield after August 2025, while the Basic Vehicle Limited Warranty remained active. We initially believed the appearance resulted from dirt or residue. Thorough cleaning of both the interior and exterior glass did not eliminate the irregularities, which remain visible under certain lighting conditions even while the vehicle is stationary. I am the primary driver and approximately five feet tall. The distortion falls directly within my normal forward field of vision. Sunlight shining directly ahead produces intense glare that interferes with my view of the roadway. At night, approaching headlights appear enlarged with pronounced starburst effects, further complicating visibility and depth perception. I also have established medical conditions affecting my vision and depth perception, making additional interference especially concerning. The issue is not simply cosmetic, it affects my ability to see clearly through the windshield under ordinary

Filed Jun 9, 2026 · Visibility · MI

The heat pump failed after experiencing temperatures below 10 degrees fahrenheit. There was no warning until after the failure, when I received a notification that the climate system needed maintenance. All heating/cooling, including defrosting/defogging the windshield, is inoperable. The service center confirmed that this is a heat pump failure and requires a replacement of the entire system, and a Tesla employee indicated that this is a common issue in the first 6-9 months of this cooling system design. This is well documented across many forums, and there is a class-action lawsuit in Quebec, Canada related to this failure.

Filed Feb 4, 2026 · Visibility · PA

HVAC system failure in sub-freezing weather causing loss of windshield defrost and cabin heat. Tesla has acknowledged this as a known hardware design limitation of the heat pump/octovalve system but is refusing repair coverage outside of warranty. This condition affects driver visibility and winter driving safety.

Filed Jan 10, 2026 · Acceleration, Driver assistance · NV

While using cruise control at highway speed, the car suddenly slams on the breaks causing major panic. Oversteering onto incoming traffic and cars following are affected slamming on their breaks to avoid contact. Have contacted Tesla Service Center multiple times addressing the problem (Phantom breaking problem). What they keep on telling me is that there is no fix to the problem at this time. The cruise control intermittently turns off and on by itself with no warning or obstruction. No lamps warning or messages prior to failure. My Tesla 2022 Model Y (Performance) has been inspected at the Tesla Service Center many times, but to no avail problem still exists.

Filed Dec 23, 2025 · Driver assistance, Electrical · NJ

Incident Summary: Car Computer (HW3) suffered internal hardware failure on 12/17/25 following software update 2025.44.3. While the media screen and rearview camera functioned, the Autopilot Board (APB) was "MIA." Tesla Randolph (Invoice #3000S0015357298) confirmed the internal failure and replaced the unit. Safety Risk: Failure disabled safety-critical ADAS: Automatic Emergency Braking (AEB) and Forward Collision Warning. Driving visualizations were severely compromised; the vehicle failed to detect pedestrians or lane markings while in motion, creating an immediate collision risk. The car’s active safety "intelligence" was essentially blind despite the camera feed being visible on the screen. Inspection & Contradictions: Tesla Service confirmed the "internal failure" (12/19-12/23). Note: The Service Manager verbally claimed "no codes," but the official invoice explicitly states technicians "found multiple alerts present." Part was retained by Tesla. Warning Symptoms: Failure followed a software reboot loop. Symptoms (MIA board/power cycle failure) match Recall 25V‑002. Vehicle had only 36,289 miles. Reporting as potential HW3 defect expansion.

Filed Aug 27, 2025 · Visibility · WA

The driver side mirror vibrates causing a blurry image while driving

Filed Mar 13, 2025 · Visibility · GA

When I try to defrost my windows, it does not work. They are so foggy when I’m going down the road I am concerned that I will wreck. I was told my vin was not included in the recall. I think it needs to be.

Filed Feb 20, 2025 · Visibility · CA

The windshield has a huge crack that just appeared out of nowhere. We took it to the shop and they said it wasn’t from a rock. There is no chip in the glass. Apparently a stress fracture. The crack is getting bigger every day and becoming a distraction while driving. Tesla said we are 10,000 miles over our warranty even though the vehicle is only 2 years old. It seems like they used cheap glass as this is common in the Tesla forums and chats.

Filed Feb 20, 2025 · Visibility · CA

The defogger doesn’t work and often makes it worse to the point we can’t see. We have almost crashed because of this twice now. Very dangerous.

Filed Sep 12, 2024 · Acceleration, Driver assistance · CA

Multiple, random occurrences of hard braking at highway speeds when there was no object or obstruction ahead. In the 2-1/2 years we’ve owned the car this has happened on two lane and multiple lane highways, generally at speeds over 50 mph. Also, the windshield wipers randomly deploy even when turned completely off. They generally work when it’s raining but the delay function is also randomly not in sync with the settings or actual rainfall.