I was driving in my Tesla Model Y to my sister's house. I went to park, stopping with the car facing the garage. Then, it suddenly accelerated and sped through the closed garage door. It slammed through the door, hit the walls, damaged the house and staircase and then finally stopped. It was so fast that I felt like it happened in a fraction of a second. like sitting in race car or ride I reported the incident to tesla on November 8th, the day this happened, and was asked to send pictures. I was told someone would contact me within a week, but I still haven't heard back from anyone. Currently, the vehicle is at a Tesla authorized collision center, and no one has looked at the reported issue. Collision center sent estimates for the repair
2023 Tesla Model Y driver assistance complaints
Page 10 of 19: complaints 251 to 280 of 549, newest first, as owners wrote them.
On October 24, between 8:45 and 9:05 am, I was traveling on the highway with cruise control on and the car suddenly braked going from 75 to 30 rapidly. It was only me pressing the accelerator that kept it from coming to a complete stop. Fortunately, there was no one close behind. There wasn’t any traffic around me. I was passing an exit. I reported this to Tesla and they remotely investigated but said that the related cruise software and hardware was operating normally. This is extremely dangerous! I’ve checked Tesla forums and this is a known problem that they don’t seem willing to address.
On September 23rd our vehicles cruise control stopped working. We submitted a service request to Tesla and they scheduled a service appt for October 16th. They later cancelled this appt saying that it is a known firmware issue that would be corrected in a future, undetermined, firmware update. On November 16th we took the car to a Tesla service center and they confirmed it is a firmware issue, but could not correct it. We have now been without the adaptive cruise control function on our car for over 2 months with no idea when or if this problem will be fixed.
Tesla Model Y delivered six weeks ago, I engaged the "Auto Pilot" for the first time on my morning commute and it worked well for a few moments. Suddenly and without warning the vehicle applied full braking force from highway speed, so hard that it glazed the rotors. This happened on EB I-10 JWO I-15, an extremely busy interchange. With possibly divine intervention I was able to retake control of the vehicle, shut down the Auto Pilot and I swiftly returned the vehicle to speed, needing only a restroom on an emergency basis. Relevant factors could include low incident angle of the sun at dawn and being in a construction zone with lane markers not thoroughly scrubbed off.
While using cruise control on a recent road trip, the car braked suddenly for no apparent reason. This happened 7 times over a time frame of 11 days of driving. Each time it occured while traveling on a freeway (2 lanes each direction), large median, very light to no traffic, during the day, the car slammed on the brakes, without warning while traveling the speed limit (up to 75 mph). The first time it occured, I almost came to a stop before recovering and accelerating to normal speed. This happened on Oct 15. The second time it happened, was on Oct 16. After the 2nd time, I would not use cruise control unless there was no other traffic. There were four times of phantom braking on Oct 30 alone. I have not yet submitted a service request to the manufacturer.
When we use the traffic aware, cruise control, we experience, automatic braking, even though there is nothing in front of the car. It’s not clear what triggers, the automatic braking. But it could be a slight elevation change or visual detection of a bridge abutment. We feel that it is a hazard because the car can rapidly deaccelerate when you were traveling at speeds of 60-70 mph. This has happened to us numerous times since we purchased the car.
Tesla's false warning incident took place in the following conditions 1. on Nov 9, 2023 7:55 AM ET 2. VA-286N Fairfax County Pkwy 3. very favorable driving conditions, sunny 48F, no ice, snow, or fog 4. at 30mph gave a false forward collision
I read this news today and something very similar has happened to me on autopilot. https://www.sfchronicle.com/bayarea/article/tesla-crash-santa-clara-18365723.php The car suddenly speeds swerves to the right. Since I was alert I was able to pull it out of autopilot and assume control.
Tesla's forward collision warning issued a false warning, bright daylight afternoon conditions at a no traffic road, no cars parked on the side of the road, very slow traffic (10mph), no car within 100ft, the incident took place: 1. 4:09 PM ET clear conditions, no rain, snow etc 2. Franklin Farm Road in Fairfax, VA 3. Very slow traffic 10mph 4. No cars in front for 100ft
I was driving on the freeway at approximately 67 MPH using the advanced cruise control. There was no car immediately in front of me or directly beside me. All of a sudden, the car decelerated quickly, as if it slammed on the brakes. I was able to react quickly and override the deceleration, but had there been a car directly behind me, I very likely would have been rear-ended. It all happened so fast that I didn't stop to get all of the detail, but I'm guessing I dropped down to about 50 mph before being able to respond and override the breaking. It was terrifying, as I didn't know if I could override it at first. I later read other complaints about "phantom breaking" and realized there is a pervasive problem with the Tesla.
My Tesla Model Y has been braking while on autopilot out of nowhere and very, very hard. I have noticed this has been happening more when I am next to a semi truck or other large vehicle where the tesla will for whatever reason slam on the brakes even though there is no vehicle or objects in front of me and there is not a vehicle merging. This is a major safety issue and can lead to a loss of property and worst of all, life. Please do a recall on these vehicles and make Tesla fix these issues before it leads to further accidents and injuries/deaths. Thank you.
I was driving my 2023 Tesla Model Y northbound on Interstate 69 in Indiana near the 219 mile marker. The time was around 9:30 P.M. My speed was approximately 70 MPH. I was using what Tesla calls "Traffic-Aware Cruise Control". All of a sudden and with warning, my vehicle braked extremely hard, slowing me down very fast. Luckily no one was behind me. I had no idea what was happening and looked all around for danger. After a few seconds, I accelerated and continued on. This phantom braking is very concerning to me. Had someone been behind me a horrible crash would have occurred.
We have owned this car for a week and we have experienced unwarranted automatic breaking and rapid deceleration 1or 2 times on 5 out of the 7 days of driving. We are now considering returning the car due to overall safety concerns.
Consistent to the point that it can be predictable- Phantom braking along Virginia I-66 eastbound; everytime exactly after passing the gantry near exit 44.
Autosteer mode, while generally helpful and which I use daily, abruptly brakes hard and/or pulls hard to the right when its computer program misinterprets a mere shadow as a threat. While I am sure your organization already knows this well. I believe this has strong potential to cause a driver to over-react and lose control of the vehicle. Addition of a radar sensor as an input to the existing algorithm similar to the Chevy Bolt for separately assessing/confirming this perceived threat could resolve the problem in milliseconds and preclude this risk. Understandably, Tesla management as judged this acceptable since adding this capability would raise its cost and reduce its market share in the increasingly competitive EV market. But as a former systems engineer and general manager manufacturing aviation autopilot computers, I strongly disagree and remain concerned about its potential to cause a serious/fatal crash. Thus, I offer another voice pressing for reconsideration by your public safety organization.
While traveling on an open highway with no obstructions, the vehicle applied the brakes very hard causing all passengers to slide forward in their seats activating the seat belt locks. All cargo became airborne and flew forward. Had a car been following, it is highly likely that we would have been rear ended.
I purchased my Tesla Model Y in January of this year. Tesla removed all ultrasonic sensors from the car, and is instead relying only on "Tesla Vision". However, 9 months later and I still don't have several safety features Tesla promises. Rear Cross Traffic Warning and Blind Spot warning don't work at all. The Lane Departure warning only works over the solid outside line, and doesn't warn at all when crossing between lanes (ie a dotted line). In addition, the Adaptive cruise control randomly brakes dramatically for no apparent reason. This is extremely dangerous, as drivers behind don't expect you to quickly decelerate in the middle of the highway for no reason.
Tesla forward collision system activated inaccurately twice consecutively at very low speed: on October 28, 2023 at 1:09PM ET on US-50 E. 1. Traveling on the left lane US-50 E at 1:09pm, for a slowed done traffic, around 10mph Tesla issued a false forward collision for the car traveling ahead of me with plenty of space between cars. 2. Right after this incident, Tesla falsely had another false forward collision warning issued on US-50 E at 1:09 pm for the same conditions that I described above (very slow traffic 10mph, left lane, for the same car, plenty of space between cars) In both of these incidents due to Tesla's false forward collision warning a great deal of confusion, and distraction is created by the very same system which is supposed to protect drivers and its passengers.
One month latest Tesla Model-Y owner. Tried all means in last 3 days to submit several concerns, but tesla had made it impossible to file written complains. 1. Automatic Emergency braking was applied with kids in back eat to school on an internal 35mph road in broad day light with a solid cement divider in left and no vehicle around anywhere. Everyone was hurt someway or other due to this phantom braking and would have been much worse on highway as there are many trucks on this side. Seems accelerator was also not working for few seconds. A software fliker is seen, seconds before this, in video. Not sure a hack, bug or intentional. Major safety issue, have video from dashcam. 2. The FSD is not ready, whatever Tesla says, it doesn’t care about road condition, speed or other surroundings. Drives like aggressive kid who just learned driving & doesn’t care about anyone or anything. Thats the reason have stopped using it. 3.The automatic lane departure assistance is very dangerous at the as it takes control of vehicle and tries to move away from lane as soon as you are around the border, without considering speed, other vehicles in side lanes, road condition or road hazards and due to this, several time it happened like tug of war, where other vehicles were too close like a truck in there lane left & right, hence was trying to be on edge of lane and this system was yanking to go away from line, causing shaking & was about to hit other vehicles. This may have caused accidents, had to turn this off as well. 4. The estimated range is so wrong and off my 70-100 miles and this could cause safety issues for family in night or cold getting stuck or anxiety that can cause emotional trauma and safety issues. 5. Other small stuff- Wiper turn on without rain or water, sentry mode don't work if charge is below 65 miles, which could be a security risk, fandom door open notification, bluetooth issue, car don't unlock, costly super charger etc. Sorry but had no other way.
I was driving from Austin to Houston on 5-Sep-2023 when the car stop from 70MPH to zero w/no reason and nothing in front of us; this phantom stop event is real - my daughter and wife were very scared and made me not use the adaptative cruise control for the rest of the trip. I don't have paid for FSD, I was very upset because was the start of the trip and I did not use the car for 2+ hours trip since
The contact owns a 2023 Tesla Model Y. The contact stated while his wife was driving 70 MPH with the Forward Collision Avoidance Adaptive Cruise Control engaged, the vehicle experienced phantom braking. The contact stated that there was no vehicle or objects in front of the vehicle at the time of the failure. Additionally, the Self-Driving mode was not engaged during the failure. The contact stated that the failure had been recurring while driving. The manufacturer was notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 3,000.
My husband and I were driving from Cincinnati Ohio to Harrisburg, PA on Monday, Oct 16, 2023 on the highway (turnpike). At least four times the car tried to kill us by starting to slam to a stop ON THE HIGHWAY when using cruise control. Fortunately each time there were no cars immediately behind us or we would have had a major accident. We stopped and called Tesla in Mechanicsburg who consulted with someone on another line. We had both hands on the steering wheel and were doing everything correctly. They concluded that it was either the car sensing we were driving near mountains, or around curves. it happened once with a mild curve but the other times the road was straight. There was a small drizzle of rain (they said it could be rain) or they also said it could be sun. At this point I said "this is ridiculous as how can we drive this car to Florida (in the sun) if this might happen. Their conclusion: Take it off cruise control. We did and continued home but it is ridiculous that we cannot use the cruise control for fear of it happening again! And they said risks include mountains, rain, sun and curves in road. These conditions are the conditions almost everyday for most people in Pennsylvania! If there had been a truck behind us or a car, we would be dead.
On multiple occasions while utilizing the Autopilot system it will suddenly break with no objects in front of the car. On each occasion it was on the highway with no cars in front of the vehicle. The car would suddenly decelerate at full regenerative force with no cause and with many cars behind me, potentially leading to a crash or causing the vehicle to lose control. No messages or alerts appeared on the driver display. No automatic emergency break warning was actuated.
We enabled Tesla Auto-pilot on the highway. We were driving in the middle lane and there was a truck on the left of us and another vehicle on the right. The truck on the left moved a little towards us but stayed in its lane. The autopilot suddenly turned sharply left. But since there was a car there, it suddenly turned right towards the truck. At this point, I hit the brakes and disabled the auto-pilot. We have not used it since then.
Phantom braking happening regularly when auto driving cruise enabled on highways w no oncoming traffic.
When on autopilot mode with traffic aware cruise control (TACC), the Tesla model Y car gets unexpected unpredictable random sudden slowing down with braking causing panic, inability to react, unsafe for the following car the rear. Appears to have unexpected unnecessary phantom braking unsafe for driver, passengers and the rear following car.
Car was on TACC. It was early evening so the sun was making a lot of shadows on the road from trees. Car kept repeatedly slamming on the brakes approaching each tree shadow. The road was absolutely clear of any real hazard. Almost caused car behind me to collide into the back of me, and then they passed me while honking and very angry. I can't blame them.
During the week of October 09 2023, I started receiving two failure alerts on my 2023 Model Y. The first is that lane keeping assist was unavailable. In spite of this alert, the system continued to function properly. The second warning was a Steering Assist Reduced warning. At first, this also seemed to not corollate to a noticeable issue with the vehicle. On the evening October 15, when leaving a supercharger station, I noticed a momentary stutter in the steering wheel that accompanied the above mentioned alert. No other issue was observed. On the afternoon of October 16, when leaving from work, after putting the vehicle in gear, I had no steering ability at all, it was a similar feeling to the steering wheel lock on older vehicles. The wheel would move approximately 1" in either direction. I immediately shut the vehicle down and performed a reset by holding in both scroll wheels on the steering wheel. This did not clear the code, but did return steering ability. Since I could not predict when the steering might go out again, I contacted Tesla and had the vehicle towed to the nearest service center.
I had 3 incidences where my Tesla braked hard while using basic cruise control. There was no car in front of me in all cases. One time there was a car to the side of ne. The incidences happened on October 15, 2023 while driving on I-15 and I-70 through Utah. It happened around 1 pm, in sunny weather. The car braked hard for now apparent reason, and this is very dangerous if a car was behind me. The passengers in the car became scared. I looked for settings to disable the automatic braking when using cruise control, but changing the various settings gs did not help. The random braking did not happen if cruise control was off. I had to stop using cruise control for fear of my safety. There should be a way to turn off auto-braking when using cruise control.
Phantom breaking while on autopilot. The car slows down abruptly with no vehicles or obstacles ahead. This is a new issue that started after a recent update. Also since latest update Autopilot has became more sensitive(in a good way) to situations that do require speed reductions. But, the phantom breaking is scary and frustrating.
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