The vehicle’ Full Self driving control malfunctioned two times. This vehicle delivered to me on Aug 31, 2023. The recent full self driving malfunctioned on Dec, 16th, 2023. The vehicle was on self driving mode and about to get into a near fatal crash. I had immediately intervened and avoided the crash. This caused damaged to front passenger side tire and wheel apart from mental trauma to myself and for my family . I contacted Tesla asap and informed about the incident. Tesla responded back two days after and asked me to pay for tire and wheel replacement which caused by Tesla’s fault. Earlier, for the same kind of incident, i visited Tesla’s service center so that they can fix the faulty full self drive system. The Tesla service center kept my vehicle for ten days and took no action to fix the issues.
2023 Tesla Model Y driver assistance complaints
Page 9 of 19: complaints 221 to 250 of 549, newest first, as owners wrote them.
Received the new OTA recall update. The driver monitoring is now too sensitive and I cannot check the cross traffic when approaching intersections without receiving alerts to pay attention to the road. The car then requires me to apply varying amounts of turning force to the steering wheel, which sometimes can cause accidental disengagement, which also disengages TACC and auto braking. This is dangerous.
Upon use and observation, the latest recall OTA update has caused the opposite effect that the federal safety agency was attempting to address. By making this update, it has caused the autopilot/lane keeping feature too easy to disengage with the steering wheel weight based presence notification/reminder. This can lead to an mis-input by the driver, causing an accident or collision. Please work to ensure that this is addressed or taken back for further evaluation
The updated autpilot nag requires too much steering whel torque often to the point of diengaging the steer assist making the car jerk sideways. This I believe makes the interaction less safe.
Tesla software updates aren't transparent on the changes to the cars behavior they will cause. They hide behind the vague terms "minor fixes" with no way to find out what that means. They are changing how the adaptive cruise control and lane keep assist feature work without specifying it. The only way to find out if something changed is to re-read the whole manual every time there is an update and look for changes. The erratic behaviors these updates are causing are mostly unpredictable braking. The unpredictable braking would be predictable if it were disclosed what the updates are actually doing. I believe they are slowly moving enhanced autopilot features to regular auto pilot without disclosing it. The car will now early and aggressively slow down before a turn if navigation is turned on. Also it will randomly slow down if traffic in the other lane is going slower than the speed limit. There is one thing my car hasn't done before that isn't disclosed in the manual. When driving past semis on the interstate the autopilot feature will cause the car to nearly drive on the road line opposite of the semi. Their unwillingness to have full transparency of what the updates are doing is making the cars unsafe an will cause an accident in my opinion. There have been several updates that have been especially bad about adding new functionality without disclosing it.
Tesla model y, suddenly applied emergency brake bringing the car speed from 70 down to 50 suddenly, when FSD was enabled while traveling on I35. This happened at least 4 times and all 4 times there was a truck next to model y. This is really dangerous and as there is no one behind me in my lane, no accidents occurred.
While using adaptive cruise, Tesla requires that the beta automatic windshield wiper function be enabled. When this function is active, the windshield can quickly become smeared due to false positive detections, or even during accurate moisture detection though the driver’s vision is not impaired enough to warrant wiper usage. The driver has no ability to disable this feature in favor of their own judgment for determining when the windshield should be safely cleared. Even having put only 7000 miles on my 2023 Tesla Model Y, I have been in multiple situations where the wipers turn on unexpectedly and smear the windshield. Situations which are especially dangerous are when driving directly into sunlight, and in cold weather conditions when the wipers smear freezing moisture in my field of view. When these dangerous situations occur, my view of the roadway and surrounding vehicles is impaired for a few seconds while I manually activate the windshield fluid cleaning system. I have raised this issue with Tesla‘s service department twice and both times have been told there is no way to disable the automatic windshield wiper function while using adaptive cruise control, and that their developers are both aware of and working on the problem.
to [XXX] , bcc: [XXX] Sun, Nov 26, 6:33 PM [XXX] , I'm writing to you since I can't find any other Tesla email address that might help me. Please forward this email to the appropriate person if you can't help me, but copy me on any email forwarding. Recently, I just completed a long, 4 week driving trip to California and back to Durango, CO in my new Tesla Model Y during which I used FSD, which I purchased in September 2023. During this trip, about 5-6 times my 15" screen showed a pair of RED HANDS and warned me to keep my hand on the steering wheel, EVEN THOUGH MY HANDS WERE ON THE WHEEL. On one occasion in UTAH, while on a 2 lane, newly paved section of road without striping, the RED HANDS warning displayed and FSD dropped out, but this time, it displayed that since I didn't have my hand on the wheel (BUT MY HANDS WERE ON THE WHEEL) that it reduced my limit of 5 warning by 1 to only 4 remaining warnings, before FSD would never again work on my model Y. Since my FSD is beta software, I consider these inappropriate RED HANDS to be a serious bug that needs to be fixed. I also want my Tesla model Y to have the full 5 appropriate warning limit restored to 5. I want someone from Tesla to look into this safety issue and contact me how Tesla is going to correct it and restore my warning limit to 5. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
UNKWOWN: ASSESSMENT: Date of Event 19 December 2022 Upon taking delivery from Tesla for 2023 Model Y vehicle with the above or contained VIN, driver experiences a series of events that result from a autosteer activation. Approximately seven (7) calendar days after receiving the vehicle a FDU (Front Drive Unit) was replaced. At approximately another twenty-one (21) calendar days after the FDU was replaced while activating active cruise control and or autosteer the vehicle unexpectedly aggressively accelerated (UAA) to unknown speed that was not observed by the driver. It was later found out by the drive through scheduling a service appointment that a series of settings and unknown factors may have caused the incident. This incident was video recorded as a result of a traffic stop conducted by a local sheriff's office. This event contained several other incidents before vehicle was stopped including UAA, collision avoidance (oncoming traffic), vehicle brake lockup, and unresponsive controls.
The vehicle applied the brake without any warning. The road was clear with no other vehicles ahead and behind at the time. The speed at the time of the incident was 78 miles/hour.
The problem here is the cruise control or autopilot. It first appeared when I bought the car. It continues to appear when driving on cruise control or autopilot. The car brakes harsh or suddenly stops. No messages or warning. Sometimes when driving under a ramp or sometimes when nothing is there it stops. I went to the Tesla shop many time and they can’t find any issue. I can’t drive using the auto pilot or cruise control. It’s not safe and my passengers. The other issue is the wipers start working when no rain but when you have auto or autopilot on. Please fix this issue. It has become a problem for me. I have taken it many times to the shop and they can’t find issue. No messages or warning. Another issue occurred two weeks. It’s regarding TPMS. A warning sign appeared on the dash state faulty. I took it to the shop 4x and they’ve tried to fix it but it continues to show up. The tech repaired tpsi, warning goes away but after some driving it comes up as right passenger side issue. I rotated the tires from left to right and vice versa. Same issue on the right side.
When their is a car in my blind spot the car does not beep or try to pull the car back unless you are basically hitting the car next to you. It also does not beep or show me space out side my range of view to prevent backing into another car. My car (tesla model Y) has had non-function blind spot warnings and backing up warnings since we purchased it in Feb 2023. There have been multiple times when I have not seen other cars and almost ran into them (they were able to swerve). On this Monday night the other car was not able to swerve because there was someone in the lane next to her (3 lane road) so we crashed. My car is available for inspection upon request but someone would have to come to my home because the car is not drivable and is waiting to get into the tesla body shop
This has only happened in our 2023 model Y. We also own a 2016 & 2017 Model X and we never had the car applied the brakes while in auto pilot and nothing is in front of the car for at least a mile. We are worry about being rear ended because of the sudden braking to a almost stop. We have reported to tesla numerous times and nothing has corrected it so we try to not use that feature when we see cars coming up behind us. We only us it on road trips in open spaces with little traffic. I believe the reason for this problem is the removal 9f the sensors fe9m the front bumper. As I have stated we never had this problem with our other two cars and they have sensors. This Model Y only relies on the camera which might see glare as some in front of it since it can't see. Tesla knows this is a problem, so they are looking at installing a radar system in the bumper but aren't looking at retro fitting the Models they decided to not install sensors in the bumper. All the other early Models with sensors don't have this problem to my knowledge. This a safety issue that needs to be corrected before people start dying from rear end collision that could have been prevented.
The incident involves the malfunctioning of the Tesla Vision and Parking Assist systems in my 2023 Tesla Model Y. Over the course of owning the vehicle, I have experienced multiple issues with these systems that led to three parking accidents and safety concerns. On several occasions, the Tesla Vision system displayed a message indicating "Tesla Vision will experience degraded performance." This message appeared consistently, signaling an ongoing issue with the system's capabilities. The degraded performance of Tesla Vision was particularly evident in its inability to accurately gauge distances and detect obstacles during parking maneuvers. The Parking Assist feature, which is crucial for safe and efficient parking, also exhibited significant flaws. The system failed to provide accurate distance measurements and warnings, which are essential for preventing collisions. This was especially problematic in tight parking spaces and while maneuvering near obstacles. Specific incidents of concern include: 1. A parking accident occurred when attempting to park in my garage. The Tesla Vision system failed to accurately detect the garage door, resulting in a collision while exiting the garage and attempting to turn the car. 2. Another incident involved a collision with a white column positioned against a gray wall, which the Tesla Vision system failed to recognize, leading to vehicle damage. These incidents highlight the unreliability of the Tesla Vision and Parking Assist systems in their current state. Prior to owning the Tesla Model Y, I drove a 2019 Acura MDX and had no parking accidents. The technicians at the Tesla dealership do not use the Park Assist because of this I have a video showing assist lines moving from stop to 16" ... while parked. The image showed I had 14" when in fact it was 5"
Driving 75 MPH on the interstate with cruise control activated. Brakes slammed unexpectedly with no reason or warning. Had there been anyone behind me it would have caused serious accident.
I was driving eastbound on interstate 8 with adaptive cruise control engaged and my Tesla suddenly stoppeg in the freeway. No one was behind me but it was frightening. 0930 hours
I was driving on the freeway on cruise control. As I was manuvering a slight curve in the road, there was a car in the lane to my right. All of a sudden my Tesla just started stopping almost violently. Luckily no one was behind me. It was the third time this has happened. Scary. No warning or anything.
Since we’ve purchased this vehicle we have had several phantom braking incidents while using cruise control (NOT full self driving). There is NO way to report this to Tesla that we have found. So we have decided to report this directly to the federal safety agency. We would be happy to provide additional details.
Intermittent sudden braking for no reason when driving with the cruise on during highway driving.
During our road trip from northern Virginia to Norman, Oklahoma, between 18-29 November 2023, the issue called "Phantom braking" -- in which the Tesla Model Y suddenly and inexplicably engages the brake during a highway driving -- occurred to us four times.
I have had multiple phantom breaking on the highway in when use Autopilot in my 2023 Telsa model Y. I scared of using the Autopilot now cause of an accident on the highway.
Traveling on an interstate highway when the car suddenly decelerated. Cruise control was on at the time. sudden deceleration with cars following made it quite dangerous. We could have been struck from behind. this happened two times on the same trip.
Since purchasing my 2023 Tesla model Y in May, I have intermittently experienced highway phantom braking when either in self-driving mode or just using the cruise control. I would estimate it happens once a month. Just recently it happened 2 days in a row, at night and during the day. The experience is very scary because when the brakes slam on at 70 mph, I'm afraid I will get rear-ended. I have a dashcam video of one of the occurrences this week, it's an MP4 video file.
These are observations over the past couple of months that I have owned the car. They have been consistently observed and have occurred at speed between 35-70 mph. There are four main issues I’m having with my tesla. 1) I cannot use cruise control because it requires automatic windshield wipers. The automatic windshield wipers cannot sense when it’s raining and just turns on randomly when it’s not raining. 2). The car breaks on its own randomly on both the highway and city streets. I have almost been rear ended several times because of this. 3) the car thought another car was coming in my lane on interstate 95 and violently switched lanes without warning causing me to oversteer and almost wreck. I had my family in the car with me and it was terrifying. 4). The two times I used full self driving the car actually accelerated to make it through a yellow light. I know these are all beta features of the car but in my opinion they are all dangerous to use on the roads and should be disabled until they are ready for prime time
My car randomly brakes while using autopilot/cruise control on the highway. It will brake and move the car toward one side of the line. This happens sometimes every 20 minutes on a roadtrip. On one occasion, it threw the car to the far left side of the line and then reacted to the on the left. It threw the car back to the right side of the lane, near the car on the right side. There were cars on either side of me and neither were coming into my lane.
False and phantom forward collision warning took place on Nov 25 2023, at 5:42 pm on Alder Woods Dr. The road conditions are clear visibility with no fog, rain, or snow/ice. Legally parked car on the side of the road is mistaken by a moving car in the middle of the road.
Following false and phantom forward collision warning took place on Nov 15, 2023 twice on I-66W at Fairfax, VA during the afternoon with clear road conditions without any rain, or snow on slowed down traffic: 1. 2:38 pm on I-66W 2. 2:42 pm on I-66W (same trip as above) I filed bug reports with the car, and rescheduled a service appointment with Tesla's Service Center, with no resolution from the car manufacturer.
I was driving north on I-5 in Northern California when the car braked twice for no apparent reason. I was using the traffic aware cruise control. The first time the car was on a slight curve to the left and there was traffic in the right lane. About two hours later I was on a straightaway with no nearby traffic.
Phantom braking occurred while traveling eastbound from Austin to Houston on US 290. Vehicle was traveling 76mph and slowed to quickly to 55 mph for no reason. There was a highway overpass about 75 yards away which may have triggered it, but no vehicles around us. Scared my wife and kids!!!
The contact owns a 2023 Tesla Model Y. The contact stated that while his grand-son was driving 40 MPH with his friend in the front passenger's seat, he depressed the brake pedal as he was approaching a stopped-occupied vehicle. A light indicating that the brakes were engaged illuminated, but the vehicle failed to respond. Additionally, the automatic emergency braking system failed to engage, and the vehicle crashed into the rear of the vehicle in front of him. The air bags deployed. The contact's grandson and his friend were able to exit the vehicle. The vehicle then turned off and locked, which rendered the vehicle unnoticeable by oncoming drivers. Another driver who noticed the incident parked behind the vehicle and activated the hazard lights to prevent other drivers from crashing into the vehicle. The contact's grand-son sustained a burn on the right hand from the driver's side airbag deployment. The friend and the other driver did not sustain any injuries. A police report was filed. The contact's grand-son received first aid assistance from the ambulance. The vehicle was towed to a Tesla collision center, which denied assistance. The vehicle was then towed to a Collision center that was certified to work on Tesla vehicles. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 8,000.
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