The worst 2027 Thomas Built Buses Saf-T-Liner C2 problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
Recalls 9
Structure: body
- What is wrong
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2023-2027 Thomas Built SAF-T-LINER C2 Jouley, 2025-2027 Thomas Built SAF-T-LINER C2, 2026-2027 Thomas Built SAF-T-LINER HDX2, and Thomas Built SAF-T-LINER EFX2 school buses. The wheelhouse body interior joints may have been manufactured incorrectly, resulting in insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."
- Risk
- A school bus with insufficient joint strength may not adequately protect passengers in a crash, increasing the risk of injury.
- Remedy
- Dealers will add fasteners to secure the joints, free of charge. Owner notification letters are expected to be mailed December 21, 2026. Owners may contact DTNA customer service at 1‑800‑574‑0712. DTNA's number for this recall is F1044.
Recall number 26V702000 · Recall details
Engine
- What is wrong
- Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2027 Saf-T-Liner C2 school buses. The heater hose may rupture, which can result in hot coolant leaking inside the passenger compartment.
- Risk
- Contact with hot coolant may burn occupants, increasing the risk of injury.
- Remedy
- Dealers will inspect and replace the heater hose as necessary, free of charge. Owner notification letters are expected to be mailed December 18, 2026. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is F1043.
Recall number 26V697000 · Recall details
Exterior lighting: headlights
- What is wrong
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2027 Thomas Built SAF-T-LINER C2 and Thomas Built SAF-T-LINER C2 Jouley school buses. A software error may cause the low beam headlights to illuminate improperly.
- Risk
- Insufficient low beam headlight illumination can reduce driver visibility, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the headlights, as necessary, free of charge. Owner notification letters are expected to be mailed November 30, 2026. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is F1040.
Recall number 26V632000 · Recall details
Fuel system, diesel: storage: tank assembly
- What is wrong
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2027 Thomas Built Buses Saf-T-Liner C2 school buses. The fuel tank cage material and fuel system mounting may be incompatible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 301, "Fuel System Integrity."
- Risk
- During a crash, an incompatible fuel tank cage and fuel system may result in a fuel leak, increasing the risk of a fire.
- Remedy
- Dealers will reconfigure components to accommodate the existing fuel tank cage, free of charge. Owner notification letters were mailed September 22, 2026. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is F1037.
Recall number 26V522000 · Recall details
Fuel system, diesel: storage: tank assembly
- What is wrong
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2027 Thomas Built Buses Saf-T-Liner C2 transit buses. The fuel tank cage material and fuel system mounting may be incompatible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 301, "Fuel System Integrity."
- Risk
- During a crash, an incompatible fuel tank cage and fuel system may result in a fuel leak, increasing the risk of a fire.
- Remedy
- Dealers will reconfigure components to accommodate the existing fuel tank cage, free of charge. Owner notification letters were mailed September 22, 2026. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is F1037.
Recall number 26V523000 · Recall details
Exterior lighting: hazard flashing warning lights
- What is wrong
- Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2024-2027 Saf-T-Liner C2 school buses. The vehicle's software may misinterpret contact if the door switch is bumped, deactivating the amber and red warning lights and the stop sign arm.
- Risk
- Warning lights and a stop sign arm that fail to activate will not warn other drivers the school bus is slowing down, increasing the risk of a crash or injury.
- Remedy
- Dealers will update the amber and red warning light software, free of charge. Owner notification letters were mailed June 2, 2026. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is F1032.
Recall number 26V228000 · Recall details
Engine
- What is wrong
- Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2027 Saf-T-Liner C2 school buses. The heater hose may rupture, which can result in hot coolant leaking inside the passenger compartment.
- Risk
- Contact with hot coolant may burn occupants, increasing the risk of injury.
- Remedy
- Dealers will inspect and replace the heater hose, as necessary, free of charge. Owner notification letters were mailed April 24, 2026. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is F1031.
Recall number 26V109000 · Recall details
Equipment adaptive/mobility: wheelchair restraints/securement: latch/anchor:
- What is wrong
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2025 Thomas Built Buses Saf-T-Liner EFX, 2025-2027 Thomas Built Buses Minotour DRW, 2026 Thomas Built Buses Saf-T-Liner C2 Jouley, Thomas Built Buses HDX, and 2026-2027 Thomas Built Buses Saf-T-Liner C2 school buses equipped with certain QRT-Deluxe and QRT-Max wheelchair restraints. The wheel chair restraint retractor may not lock, preventing the wheelchair from being properly secured.
- Risk
- An unsecured wheelchair can move during transit, increasing the risk of injury.
- Remedy
- Dealers will inspect and replace the retractors, as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is F1028.
Recall number 25V849000 · Recall details
Equipment adaptive/mobility: wheelchair restraints/securement: latch/anchor:
- What is wrong
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2026 Thomas Built Buses Saf-T-Liner C2 Jouley and 2027 Thomas Built Buses Saf-T-Liner C2 transit buses equipped with a QRT-Deluxe or QRT-Max wheelchair restraint. The wheel chair restraint retractor may not lock, preventing the wheelchair from being properly secured.
- Risk
- An unsecured wheelchair can move during transit, increasing the risk of injury.
- Remedy
- A dealer will inspect and replace the retractor, as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is F1028.
Recall number 25V850000 · Recall details
See all 9 recalls for the 2027 Thomas Built Buses Saf-T-Liner C2
Technical service bulletins for the 2027 Thomas Built Buses Saf-T-Liner C2 4
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Product Awareness Bulletin for Saf-T-Liner C2, Saf-T-Liner HDX2, Saf-T-Liner EFX2 Accoustic Headlining
- Product Awareness Bulletin for Saf-T-Liner C2 Crossview Mirrors with Pathway Lighting
- Revised Product Awareness Bulletin for Wabco OnGuard ACTIVE for CEEA+ diesel powered Saf-T-Liner C2
- Product Awareness Bulletin for Wabco OnGuard ACTIVE for CEEA+ diesel powered Saf-T-Liner C2
Compare the 2027 Thomas Built Buses Saf-T-Liner C2
Other model years
Questions about the 2027 Thomas Built Buses Saf-T-Liner C2
Is the 2027 Thomas Built Buses Saf-T-Liner C2 reliable?
Owners have filed 0 complaints about the 2027 Thomas Built Buses Saf-T-Liner C2.
What is the most common problem with the 2027 Thomas Built Buses Saf-T-Liner C2?
There are not enough complaints to tell.
How many recalls does the 2027 Thomas Built Buses Saf-T-Liner C2 have?
9 recalls, covering structure, engine and exterior lighting.
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