I am the service manager of a motorhome dealership, we started having electrical issues including a fire under the dash, broken equipment found that the floor had detached from the sides and roof of the motorhome, it is held on by small screws along the wall under the trim, as you drove the vehicle the structure moved up and down on the floor four to six inches, causing numerous electrical issues, including a fire, I have taken this peace of equipment apart to the point that I can with certainty say that the only thing holding the walls and roof to the floor and frame are these screws and 85% of them had broken, I believe that it was only the wall slider that kept this coach together, we have had to reinforce the walls and dash assy so that this is corrected, I contacted thor motorcoach and there only response is this vehicle is no longer in warranty, I would not write this if I did not believe that this motorcoach by design is not deficient in structure for a on highway vehicle and dangerous to its occupants, if we would not have caught this, I can not even think of the possible results.
The worst 2011 Thor Motor Coach Ace problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Electrical1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Electrical1
Recalls 2
Equipment
- What is wrong
- Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit:
- Risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- Remedy
- Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1‑877‑500‑1020, or Kidde customer service toll-free at 1‑855‑262‑3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Recall number 17V758000 · Recall details
Electrical system
- What is wrong
- Thor Motor Coach (Thor) is recalling certain model year 2006-2013 Windsport, model year 2006-2010 Magellan, model year 2007-2013 Hurricane, model year 2009-2013 Serrano and model year 2011-2013 A.C.E motorhomes. The motorhomes are equipped with an RV Custom Products Battery Control Center (BCC) which may experience a failure while the motorhome is in motion.
- Risk
- If the BCC fails, all power may be lost to the motorhome chassis, including all lighting, making the vehicle very difficult to operate, increasing the risk of a crash.
- Remedy
- Thor will notify owners, and dealers will rewire the BCC free of charge. The recall began on July 30, 2013. Customers may contact Thor at 1‑877‑855‑2867. Thor's recall campaign number is RC000077.
Recall number 13V265000 · Recall details
Technical service bulletins for the 2011 Thor Motor Coach Ace 2
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
What 2011 Thor Motor Coach Ace owners say
Most recent owner complaints, unedited.
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Questions about the 2011 Thor Motor Coach Ace
Is the 2011 Thor Motor Coach Ace reliable?
Owners have filed 1 complaint about the 2011 Thor Motor Coach Ace, fewer than a typical Ace model year.
What is the most common problem with the 2011 Thor Motor Coach Ace?
Electrical system, with 1 complaint.
How many recalls does the 2011 Thor Motor Coach Ace have?
2 recalls, covering equipment and electrical system.
Was there a recall on the 2011 Thor Motor Coach Ace electrical?
Yes, 1 recall: 13V265000. Check your VIN to see if your car still needs the free repair.
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