Passengers are falling while using the foot step installed on the vehicle when loading and unloading due to the improper design and insufficient surface provided by the foot step to secure proper footing. Several incidents involving front and back passengers, worse under wet conditions. Foot step too narrow and I am not sure that meets federal safety requirements.
2010 Toyota 4RUNNER body complaints
Page 2 of 2: complaints 11 to 12 of 12, newest first, as owners wrote them.
Tl*the contact owns a 2010 toyota 4runner. While the vehicle was parked the lift gate was open and closed on its own with force while the contact was standing underneath it. The contact stated that the lift gate was no longer functioning automatically and that she had to manually open it. The vehicle will be taken to the dealer for diagnostic testing. The manufacturer was contacted and a complaint was filed. The vehicle was not repaired. The approximate failure mileage was 11,500.
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