2019 Toyota 4RUNNER: engine stalls while driving

Filed Nov 6, 2026 · Fuel system · TX

My 2019 Toyota 4Runner would not start after I filled up with gas on 11/5/2026. The engine cranked but would not start and the vehicle had to be towed to a Toyota dealership. The symptoms match the low-pressure fuel pump failure in Toyota's Denso fuel pump recall. The call says this pump can fail while driving and cause the engine to stall which can cause a crash. Before towing, I contacted Toyota customer support and visited a dealership in person. Toyota customer support told me and emphasized that the repair would be covered and gave me a program number. The dealership also outlined (21TA02) in the estimate. After the vehicle had already been towed, the dealer declined coverage because of mileage and is charging me for diagnosis. I have opened a case with Toyota corporate and it has been escalated. I am asking the federal safety agency to review and support the replacement of the fuel pump for my vehicle. If diagnosis does not result in the fuel pump, I can cover the cost. If it is the fuel pump, I'd like to have the diagnostic fee waived and repairs completed.

Filed Nov 22, 2021 · Electrical, Engine · 15,000 miles · CA

The contact owns a 2019 Toyota 4Runner. The contact stated that the vehicle would not start. There were no warning lights illuminated. The contact waited an hour and was able to restart the vehicle. The vehicle was not diagnosed by an independent mechanic or the dealer. The contact stated that while her mother was driving 5 MPH, she heard abnormal grinding sounds, and the vehicle inadvertently stalled. An unknown warning light was illuminated. The contact was unable to restart the vehicle. The vehicle was towed to the dealer for diagnostic testing. The contact also stated that she had smelled a strong burning odor while driving and the subframe of the vehicle was corroded. The manufacturer was notified of the failure and a case was opened. The vehicle was not diagnosed or repaired. The approximate failure mileage was 15,000.

Filed Mar 26, 2020 · Electrical, Engine · NY

2019 toyota 4 runner. Consumer writes in regard to vehicle stalling while driving and to the recall no. 20v‑012. *as the consumer stated the vehicle stalled twice. On one occasion the heat seting changed and the dashboard lights went out. The dealer was unable to duplicate the failure.

Filed Feb 26, 2020 · Electrical, Engine · 22,000 miles · NE · fire

I had been driving for two minutes on a city road going approximately 30 MPH, when my car suddenly stalled and all the indicator lights came on. Then the car started on its own and I was able to turn into a parking lot. Then the car stalled again and I noticed smoke coming out of the hood in front of the windshield. I put it in park and took the key out of the ignition. I got out of the car and the car restarted and stalled on its own a few more times after that. It also made a loud beeping sound that sounded like a car alarm but we don't have an alarm installed. The entire front half of vehicle was annihilated.

Filed Feb 24, 2020 · Fuel system · 4,501 miles · TN

My issue is primarily with toyota corporate and how they are handling the fuel pump recall. A brand new vehicle with less than 5000 miles has a recall for a random fuel pump failure, and toyota does not have a 'remedy' available nor do they have a timeline for when the remedy may be available. They are requiring their customers to assume the risk of the stall or car wreck while they are trying to figure out the cheapest way to replace the fuel pumps in 700,000 vehicles. I am no vehicle engineer, but if the fuel pump is the issue, and they have isolated to a faulty batch of fuel pumps, it seems that the 'remedy' would be replacing the fuel pump. My guess is that toyota is trying to only partially replace or fix parts on the fuel pump to save a few dollars per fix instead of putting their customers first. The least they could do would be to be forthcoming about the timeline or why there is a delay. Instead, they are either putting their customers at risk in a car that they have acknowledged can have a random fuel pump failure leading to bodily harm or injury, or they force their customers into a subpar loaner/rental car (I initially went from a 4runner to a minivan) and having to return to the rental car company to sign a new contract every 30 days.

Filed Feb 18, 2020 · Fuel system · CA

Need to remedy this open recall of driving a vehicle that can shut off while driving at high speeds. I have been calling toyota on a weekly basis asking for a remedy, but have not been provided an answer. How are people supposed to keep driving a vehicle that could just shut off and lose control?