My 2019 Toyota 4Runner would not start after I filled up with gas on 11/5/2026. The engine cranked but would not start and the vehicle had to be towed to a Toyota dealership. The symptoms match the low-pressure fuel pump failure in Toyota's Denso fuel pump recall. The call says this pump can fail while driving and cause the engine to stall which can cause a crash. Before towing, I contacted Toyota customer support and visited a dealership in person. Toyota customer support told me and emphasized that the repair would be covered and gave me a program number. The dealership also outlined (21TA02) in the estimate. After the vehicle had already been towed, the dealer declined coverage because of mileage and is charging me for diagnosis. I have opened a case with Toyota corporate and it has been escalated. I am asking the federal safety agency to review and support the replacement of the fuel pump for my vehicle. If diagnosis does not result in the fuel pump, I can cover the cost. If it is the fuel pump, I'd like to have the diagnostic fee waived and repairs completed.
Toyota 4RUNNER fuel pump problems
33 of the 5,877 owner complaints about the Toyota 4RUNNER describe fuel pump failure, most of them for the 2015 model year.
- owner complaints
- 33
- worst model year
- 2015
- typical mileage
- 59,114
By model year
Often reported together
Stalling 13Fuel gauge 4Won't start 3Check engine light 3Loss of power 2Sudden acceleration 1Shudder 1
What owners say
The contact owns a 2025 Toyota 4Runner. The contact stated that the message “Headlights On” was erroneously displayed. The fuel gauge indicated 71 percent. Additionally, the 12-volt charging system malfunctioned with the message “See the Dealer” displayed. Several unknown orange warning lights were illuminated. The vehicle was restarted, and the warning lights turned off. The window on the passenger’s side was violently shaking. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure, but an undisclosed software was reprogrammed. The vehicle was taken back to the local dealer, where it was diagnosed and determined that the fuel pump was replaced. The vehicle was repaired. The dealer was contacted and informed about a diagnostic test. The manufacturer was contacted, and a claim was filed. The failure mileage was unknown.
My 4Runner is hard starting all the time. I’ve replaced the battery, tested the alternator etc. It sounds exactly like the problem of the fuel pump recall. The 4Runner was recalled from 2014-2015, my car was technically put together in Sept 2015, but is labeled a 2016. I believe my fuel pump is failing. I am extremely nervous it is going to not start one day while I am out camping.
Vehicle was diagnosed from a mechanic with no fuel pressure due to not starting. Vehicle has approximately 135,000 miles and had no warnings or indications of problem. It appears when VIN was ran on gov. recall that Honda had issues with fuel pump. Vehicle will be inspected by Toyota dealer.
TOYOTA 4RUNNER 2013 VIN# [XXX] LP# XXX The gas needle will be above the half (middle line), and the fuel range on top of the dash would read anywhere from 160-213 miles, going 45 mph up a hill or 70 mph on the freeway, all of a sudden starts to stall and completely shut off while still driving. I would then only have a few seconds to try to pull over due to losing all power, and not being able to shift into neutral because it's a push/start button. The car will only turn back on after putting some gas into it, so I make sure to never let the gas needle go below the middle line or have the gas range reading go below anything around 160-200 miles since the vehicle has shut down at a different amount each time, and there's been multiple times. Also, the fuel level needle never matches with how many miles is shown on the range, displaying inaccurate readings. It has poor acceleration, poor mileage, and now making a loud whining noise that is heard from outside the vehicle near gas tank. I have tried looking up the VIN and it does not show that it falls under the recall, despite it having all the symptoms of a faulty fuel pump/sending unit. I love my 4Runner but I am in fear for my life whenever I drive it and not showing accurate fuel levels. I pray that nobody runs into me if the vehicle stalls out in the roadway, while going 30-80 mph (it has done it on regular roads and on the highway). There are no warning lights or check engine light. It's at about 208,000 miles, with the issue slowly getting worse over time. I am requesting for it to be inspected free of charge, as well as getting the necessary repairs that the recall is for free of charge. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2017 Toyota 4 runner SR5 While driving on the highway the vehicle stopped apparently the fuel pump stopped working and could not get going anymore. I had a mechanic come to the house with a PC and test it. He told me that’s a change that will need to take place in a garage. Luckily I was able to stop on the side and paid someone to bring car home
Fuel pump make noises and I can hear it
The conectors wire of the fuel pump was burn, inside the fuel pump the wire is melted. I thing is danger because the gas can involved.
Vehicle was parked in garage. Inspecting vehicle at 22:00, noise was heard. Source of noise was fuel pump located behind drivers side rear tire. Garage smelled of gasoline. Vehicle was turned off at 15:00 that day. Started up Vehicle with no issues and let run for 1.5 minutes then turned off. Noise was still present until Vehicle was locked via remote. Vehicle was not locked after being turned off at 15:00 until 22:00.
On7/2022 when I came out of my house in the evening my 2018 4Runner was not been running for hours But I heard my Fuel pump running with no keys in the switch Would not stop running until I turned the switch on and then turned it back off and then fuel pump stopped running I reported to my dealer but they didn’t seem interested so I am Sending this to you any thing I tell the dealer where I got my 2018 4Runner Service dealer seems to go unheard. I got my 2018 4 runner brand new in 2018 and I was having issues with the 4Runner Shaking in the front end and steering wheel and took it back more than 5 times but only to be told it was nothing but. I am still having problems with it but they have not fixed it or anything
Related recalls
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
- Risk
- If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
- Remedy
- Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1‑888‑270‑9371 or Lexus customer service at 1‑800‑255‑3987. Note: This recall is an expansion of recall 20V‑012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Recall number 20V682000 · Recall details
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
- Risk
- If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
- Remedy
- Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1‑888‑270‑9371 or Lexus customer service at 1‑800‑255‑3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
Recall number 20V012000 · Recall details
Fuel system, gasoline
- What is wrong
- On certain sport utility vehicles equipped with v6 engines, the fuel pulsation damper, located on the fuel rail, may have been improperly assembled, causing a diaphragm in the pulsation damper to be damaged. If the diaphragm fails, fuel may leak.
- Risk
- This could result in an engine compartment fire if a heat source or an ignition source is present.
- Remedy
- Dealers will replace the pulsation damper. Owner notification began may 5, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact toyota at 1‑800‑331‑4331.
Recall number 03V146000 · Recall details
Questions about the Toyota 4RUNNER fuel pump
Which Toyota 4RUNNER years have fuel pump failure problems?
The model years with the most reports are 2015 (5 complaints), 2018 (5 complaints) and 2019 (4 complaints).
VIN decoder
See the problems and recalls for an exact car
Buying a used Toyota 4RUNNER?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history