I tried twice to get a safety recall fixed by koons toyota tysons corner after receiving a notice from toyota that there was a safety recall on my toyota avalon (recall 15v‑043). Twice the dealer told me they would have to inspect the car to see if it needed a remedy to the recall and only after an inspection would they order parts. I brought it in the first time, they said it did need the recall and they would order the parts. They never did. When I tried to schedule it again, they told me the same story that I had to bring it in for an inspection and then they would decide if they could order the parts. It is ridiculous to go through such terrible customer service, and so therefore the recall has not been remedied yet.
2004 Toyota Avalon airbags complaints
Page 2 of 5: complaints 11 to 40 of 127, newest first, as owners wrote them.
Tl* the contact owns a 2004 toyota avalon. The contact received notification of the federal safety agency campaign number: 15v043000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Airbag light came on and spent 2000 dollars at don mcgill toyota to have drivers side airbag replaced. About a 1000 miles ( 3 months) later, the light is back on with the same code. Dealer so far is unable to find the problem. This is a reoccurring problem. I am concerned about inadvertent airbag deployment as well as losing the use of my car while the dealer tries to figure out the problem. I think they are just throwing expensive parts at it hoping something works,
Since at least 2008 the airbag warning light has come on at random times. I took the car into a dealer in 2008. They failed to fix it. I took it in again. They failed to fix it. In 20014 there was a recall. It failed to fix it. 2016 there was another recall. It failed to fix the issue. Toyota is unwilling to take responsibility to fix the issue or is incompetent.
Tl* the contact owns a 2004 toyota avalon. The contact stated that the air bag warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the vehicle needed a new fuel cap. The contact received notice of the federal safety agency campaign 14v147000 (air bags). The vehicle was not repaired for the air bag issue. The manufacturer was not notified of the failure. The failure mileage was not provided.
Tl* the contact owns a 2004 toyota avalon. The contact received notification of the federal safety agency campaign number: 15v043000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Part distribution connect.
Tl* the contact owns a 2004 toyota avalon. The contact received notification of the federal safety agency campaign number: 15v043000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
Car was taken in 05/2016 for recall work to replace SRS and ecu. After recall repair, intermittent pax side airbag light flashes on and off saying passenger airbag issue. Dealer refuses to do more than specified recall replacement. We now cannot tell if we have airbags that will work and if the restraint system will tension the seat belts in an accident. The additional issue is that the front springs and struts have a flaw that makes a well aligned car, pull left. We are replacing this toyota flaw at our own expense despite the presence of a service notice.
Tl* the contact owns a 2004 toyota avalon. The contact stated that the recall notice for the federal safety agency campaign number: 15v043000 (air bags) was received in february of 2016. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
"takata recall: in august of 2009 the airbag light came on while driving; I took car to toyota dealer ,technician road tested the car and said the airbag light did not come on. The airbags light continued coming on at different times,but did not stay on constantly. In july of 2014 I received a recall notice from toyota, remedy was done, on january 06,2015. This remedy did not work so I was notified in march 2016 that a remedy was ready, and to take my car to the toyota dealer and the remedy would be installed. Since april 07, 2016 my car has been in and out of the dealership because the airbag light is still coming on especially during warm weather, I got my car back from the toyota dealership on april 28. 2016 for the second time, drove it on the weekend about 64 miles round trip the airbag light came on and off to and from my trip. My car has approx.103,900 miles but the problem started before that mileage and toyota did not say it was due to how many miles the car had been driven.
Complaint to the administrator: SRS & ecu recall notice: "original remedy for this safety recall (toyota #e0g), announced in march, 2014." I received the "urgent safety recall" notice on april 3, 2015. Your website today gives: the federal safety agency recall number: 15v043 / recall date: january 27, 2015 / manufacturer recall number: esg, and states under remedy that when a remedy becomes available, toyota will update. My printed notice from toyota says: "we will send you another notification once these preparations are complete." I have not rec'd anything from toyota. So it has been more than two years I have been driving a possibly unsafe vehicle.
Tl* the contact owns a 2004 toyota avalon. The contact stated that the recall notice for the federal safety agency campaign number: 15v0430000 (air bags) was received in february of 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
I received a safety recall notice from toyota years ago. I called them a number of times and they still don't have the replacement part. They told me they would call me when they received it but I have never heard from them. Toyota is risking my life and those of my passengers.
Tl* the contact owns a 2004 toyota avalon. While driving at various speeds, the air bag warning light illuminated. The failure recurred on numerous occasions. The vehicle was taken to a dealer where it was diagnosed that the SRS and ecu needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 45,664. Updated 05/26/16*lj
Tl* the contact owns a 2004 toyota avalon. The contact received notification of the federal safety agency campaign number: 15v043000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Dash lights keep coming on showing air bags icon and we have a recall dated in october 2015 and stated that the sub-wire harness was installed and the the SRS ecu was not replaced. Every time I call my local toyota dealership I find out that toyota has not sent the replacement parts. I use [xxx] in sylacauga, al 35150: phone [xxx]. Getting worried that the air bags might deploy on us and cause us to wreck. Toyota is dragging feet! My phone is [xxx] and car is in wife's name [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* takata recall. The contact owns a 2004 toyota avalon. The contact received notification of the federal safety agency campaign number: 15v043000 (air bags). The part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The manufacturer stated that they did not have any updates on the remedy since february of 2016. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 04/29/16*lj the consumer stated there have been no new updates on the air bag. However, the ecu was replaced. Updated 05/05/16.
Tl* the contact owns a 2004 toyota avalon. The contact received notification of the federal safety agency campaign number: 15v043000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms part not available.
Tl* the contact owns a 2004 toyota avalon. The contact received a notification of the federal safety agency campaign number: 15v043000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 03/18/16*lj updated 6/6/18
Toyota has issued a recall for the supplemental restraint system and electronic control unit in march 2015. Toyota says that there is no remedy available. I am very concerned about my airbags deploying accidentally. I do not feel that toyota is taking my safety or my family's safety seriously. The recall I received clearly states that they know how to fix the problem "replacement of the SRS ecu is now also required for this safety recall to be complete," it just seems that they won't. It has been over a year that I have been driving a car in which I am not confident. Please make toyota execute this recall in a more timely manner.
Toyota has issued a recall for the supplemental restraint system and electronic control unit in march 2015. My car's airbag light is illuminated intermittently and the toyota dealer recommends the ecu be replaced. I have been in contact with toyota and my call has been escalated several times but they still are not fixing my car. Toyota says that there is no remedy available. I am very concerned about my airbags deploying accidentally. I do not feel that toyota is taking my safety or my family's safety seriously. The recall I received clearly states that they know how to fix the problem "replacement of the SRS ecu is now also required for this safety recall to be complete," it just seems that they won't. It has been almost a year that I have been driving a car in which I am not confident. Please make toyota execute this recall in a more timely manner.
Tl* the contact owns a 2004 toyota avalon. The contact received notification of the federal safety agency campaign number: 15v043000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 04/29/16*lj updated 05/04/16.
Tl* the contact owns a 2004 toyota avalon. The contact received a recall notification for the federal safety agency campaign number: 15v043000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 04/29/16
2004 toyota avalon -receive a notice of a problem with the supplemental restraint system(SRS) electronic control unit (ecu). The original "fix" for this problem (deemed an "urgent safety recall" by toyota) was announced in mar, 2014. It was later found that this "fix" did not do the job.a 2nd recall (dated jan 27th, 2015)was issued. To date, the recall has a status of "remedy not available". I consider this to be reprehensible!! The recall id is 15v043. I have called toyota on several occasions and I get the same response.... "we will contact you when a remedy is available."
Tl* the contact owns a 2004 toyota avalon. The contact stated that the air bag warning light illuminated. The vehicle was taken to the dealer prior to the failure for a air bag manufacturer recall however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 60,000. Updated 04/14/16*lj the consumer stated the airbag was disconnected.
Tl* the contact owns a 2004 toyota avalon. The contact received notification of the federal safety agency campaign number: 15v043000 (air bags) and the dealer indicated that the parts to provide the recall repair was unavailable. The manufacturer was unable to provide a reasonable timeframe for when the parts would become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2004 toyota avalon. The contact received notification of the federal safety agency campaign number: 15v043000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts are unavailable.
The air bag warning indicator of my car lights up on a regular basis. The vehicle owner's manual states clearly that if this happens, the vehicle must be taken to a toyota dealer for service. I took the vehicle to a local toyota dealer, and the service representative informed me that they could solve that problem by replacing the air bag control module, or by changing the cable that connects the module to the accompanying air bag devices. Because the service department didn't have a replacement control module available, they replaced only the connecting cable. After the visit to the dealer, the air bag warning indicator didn't light. However, a few weeks later, the warning indicator began lighting occasionally, and as time passed, the indicator again began lighting regularly. When I called the toyota dealer to report this condition, the dealer told me to call toyota directly for more information. The representative at toyota said that they had issues a recall notice, but a solution to the problem wasn't available, and they would notify me when it became available. In the meantime, I continue to see the air bag warning indicator lamp lighting almost all the time. I am very concerned that toyota is attempting to avoid the cost of replacing the defective air bag control modules, and instead trying to find a less expensive alternative. I find this behavior dangerous on the part of toyota and want them to own up to the issue and provide a timely solution to this dangerous situation.
Tl* the contact owns a 2004 toyota avalon. The contact received notification of the federal safety agency campaign number: 15v043000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2004 toyota avalon. The contact received notification of the federal safety agency campaign number: 15v043000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 05/11/16*bf updated 09/19/2017*js
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