2013 Toyota Avalon body problems

Filed Feb 15, 2024 · Body · NY

I recently took my car in for maintenance and I was offered a complimentary car wash. 1 week after the wash, I noticed there were cloth fibers stuck between the rear side body panels. When i pulled them out, there was evidence of rust and corrosion right underneath. I suspected the cloth fibers were from the dealership's car wash so i contacted them. They confirmed the fibers are from their machine but claimed the rust is caused by a pre-existing problem (there is a small gap between the side body that was noted in the pre-inspections), when asked if the rust was noted during pre-inspections as well, they refused to answer my question. There was no evidence of rust or corrosion on the car before this incident and there are other fibers stuck in the side body panels as well which i haven't taken out yet. I have previously taken my car through car washes but this incident has never happened before. Toyota's service center refuses to look into the matter further.

Filed Sep 21, 2023 · Body · CA

Water is filling up in my trunk not sure how it is getting in . Have noticed a lil water stains along back top of lining. I started smelling a stail water smell when I found a puddle of water under my spare tire . Im extremely worried with winter coming again . Not to mention there is a battery locate in truck as well. So I feel completely unsafe. I have recently had noticed hybrid battery going from high to low then all of sudden died. Had to purchase a new battery. Please is this normal?someone help before it rains again and something terrible happens

Filed May 12, 2022 · Body · LA

The moonroof area has rattling noise at speeds exceeding 60 mph. A similar rattling noise is also noted from the driver side A pillar of the car at all driving speeds.

Filed Mar 16, 2017 · Body · CA

The main issue with this vehicle I noticed on march 10 2017and scheduled an apointment on march 15 2017. Is the headliner has separated and falling down behind my moonroof or sunroof opening leaving a gap. Push it back up and it pops back loose. It looks like the two dual lock fasteners have failed on both sides. They look more like stick on pads trying to hold up something that is too heavy. Per the maintenance technician the bullentin pertaining to this repair calls for replacement of dual lock fasteners and the additional of a magnet affixed to the headliner. Repair procedure requires 3 hours for prep, operation steps and curing of epoxy for $300.00 fix. With 18,235 miles on my car it shouldn't be coming apart now. If you knew this was a problem why didn't you informed the customers before investing because I would of left it on the lot. Why should I have to spend money for a workaround that doesn't work. Something needs to be done about this problem beside you can't fix it or haven't found the right workaround.

Filed Jun 24, 2016 · Body · 45,454 miles · IL

Tl* the contact owns a 2013 toyota avalon. While driving approximately 15 MPH and attempting to slow down, the floormat became stuck under the brake pedal and prevented it from being depressed. The contact stated that the vehicle was repaired for the same failure in 2014 and the remedy was to add two clips to the floormat. One of the clips was fractured during the recent failure. The dealer stated that there was no recall for the failure and the carpet should be replaced. The manufacturer refused to replace the carpet. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 45,454.

Filed Mar 14, 2016 · Acceleration, Body · 14,200 miles · WA · crash

While parking my car, the motor suddenly accelerated without the accelerator pedal having been depressed. The car surged forward and even after the brake was applied the engine continued to accelerate for several seconds.

Filed Jun 12, 2015 · Body · FL

Tl* the contact owns a 2013 toyota avalon. The contact stated that while driving at various speeds, the mirrors caused a glare onto the dashboard impairing the contact's vision. As a result, the contact was unable to view the road. The failure occurred on numerous occasions. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

Filed Mar 22, 2015 · Body, Visibility · 9,800 miles · MS

The vehicle was taken to a local dealership for the required 10,000 mile warranty maintenance. At this time, I showed the dealership where water marks had appeared in all four upper corners of the inside cloth liners beside the front and rear windshields. I was told the sunroof had tubes that occasionally clogged and they would clear the tubes and clean the inside cloth. Over the past few months our area experienced a tremendous amount of rain. When the car was taken to the dealership for the 15,000 mile warranty maintenance, I showed the dealership where water marks appeared to have worsened in the same areas. The dealership explained that there were no clogs in the sunroof tubing and they had attempted to recreate the water leakage by running water over the car for one hour. They could not explain why the water marks kept reappearing and did not know if anyone called toyota. A representative from the dealership explained that they could not do anything else to correct the issue because there were no "recalls" pertaining to this issue. I performed a google search and discovered a blog where many people have experienced this problem and one person even had to have the headliners and cloth replaced due to water damage. The representative said there was nothing else they could do but I could report this to the federal safety agency if I felt the need to seek repairs.

Filed Oct 9, 2014 · Body · 2,588 miles · NJ

The main issue with this vehicle is the headliner coming down, it has been to 2 different toyota dealers for repair, and to date it is still not corrected. I was told by the last dealership, that they can not fix it anymore, it is taking away from there man hours. This issue has been filed in a court setting, awaiting a court date. This issue is going to cause harm to someone soon, and toyota is aware of this issue.

Filed Aug 19, 2014 · Body, Visibility · 1,000 miles · FL

I am writing about my 2013 toyota avalon, there is one really bad design flaw!!! The accent chrome around the controls and air conditioner vents reflect the sunlight into the eyes of the driver and front passenger, and it is blinding. The blinding reflection may cause accidents and/or direct injury to the eyes such as retina, cornea damage as well as any other eye damage as a result of bright sunlight. I have tried the darkest/protective eyewear that I can purchase but the reflection still comes through blinding. I have also had the darkest window tent allowed by law installed (purchased at the dealership). I have contacted the dealership and toyota directly but have had no offer for a solution. This is a simple to fix with a replacement piece of dash chrome in a non-reflective color such as a flat black, wood-grain, or brushed metal color. A custom designed dash area shade should also offer a solution. I have verified that there have been many other complaints through an internet search.