My EPB malfunction light goes off for no reason and kicks my cruise control off . My transmission is now making a crazy noise. Has happened MULTIPLE times since ownership.
Toyota C-HR adaptive cruise problems
11 of the 559 owner complaints about the Toyota C-HR describe adaptive cruise control problems, most of them for the 2018 model year.
- owner complaints
- 11
- worst model year
- 2018
By model year
- 20194
- 20187
Often reported together
What owners say
I bought the car in May of 2021 with roughly 40,000 miles. It is now June of 2026 and I have roughly 111,000. Regularly maintenanced. My front sensor system went out last year, so I cannot use cruise control, auto brights, lane assist, emergency braking system, etc. It is a pretty penny to replace that. My transmission is now going out and I am faced with replacing the transmission or replacing the vehicle that I still owe money on- roughly $8,500. There are no warning signs other than the signs for my front sensor system not working. I have seen other complaints with the exact problems I am facing and I believe a recall is appropriate.
Transaxle bearing is failing making loud noise affecting speed control ability and adaptive cruise issues. Vehicle was inspected by Manufacturer representative and repair replacement was denied under warranty, although replacement was recommended.
I was driving down the high way with my cruise control set. When all of a sudden my dashboard lights up like a Christmas tree and the engine revs up. As I slow I can hear a grinding sound. The CVT transmission in my car went, it's the only 5 years old I've had every service done on time by Toyota. 90% of the miles on the car are highway miles, lots of straight line driving. I have seen Toyota has already made a recall on their Corolla that also has the CVT transmission. Other manufacturers that use the CVT transmission have also had it recalled.
Yesterday While I was driving down i270 in Maryland without any car around the car hit the break and made the emergency break sound as well as saying “BREAK” in the driver dash. This has happened ~5 times in the past 3 years or so. It’s pretty scary thinking how lucky I have been so far with no one rear ending me when it happens. Also, this has happened a few times while in adaptive cruise control as well.
On 2/13/2023, an object hit my windshield & it cracked. I filed a claim with my insurance & took it to Safelite. Safelite replaced my windshield on 2/27/2023, however, they were not able to recalibrate the sensors within the windshield. This means 3 safety components in my car no longer work, which are; lane departure, cruise control, & pre-collision. I now have a flashing warning in my dash constantly because the sensors embedded in the windshield aren’t calibrated, which is a hazard. I filed complaint #11448934 on 1/26/2022 with the federal safety agency explaining how my pre-collision system was giving me problems. Safelite is going to try a different glass and then try to recalibrate on 3/4/2023. My car is available upon request. My & others safety are put at risk because Toyota opted to put important safety features in one of the most exposed & vulnerable places on a car, that I quite frankly wasn’t aware of until it cracked. I have not had it evaluated by the manufacturer, independent dealer/service center and it has not been inspected. There haven’t been any accidents.. yet. I will upload a picture of the Safelite work order. You will see it says, “Recal failed”
The camera that controls Adaptive Cruise Control, Forward Collision Warning, and Automatic Emergency Braking shuts off during high-temperature weather. This was brought up to the dealer, and they dismissed it as normal. This occurs randomly and during the adaptive cruise control use. The car will beep, show the system off, and revert to manual control.
The pre-collision system malfunction warning appeared on my dash. It turned off the pre-collision warning, cruise control and lane assist alerts. I took it to the dealer for diagnostics and they told me it was mice on the wiring harness. The picture they provided did not show any bite marks.
When driving there after using the cruise control there is a warning about the epb malfunction. It appears certain ch-r models have been recalled for this, but my VIN does not appear to be one recalled.
1- occassion #1 I made a slow right turn into a parking space at walgreens. I pressed the brake, the pedal went to the floor, the vehicle continued forward, jumped the curb and was stopped by a fence about 4 feet in front of the curb. No harm done. 2- I made a slow right turn into a parking space at sonic, the pedal went to the floor, the car jumped the curb, continued forward and started downward into a retention pond (empty, no water) I was able to stop the car after I took my foot off the pedal and it began to work normally. My car scraped a fence post and I had to drive forward into the retention area to free my car to get back on the road. These incidents were about 5 months apart. Related - my automatic braking light has flashed and beeped without any situation being present. The radar sensor has slowed the car when cruise control was engaged as a car infant of me pulled off the freeway to exit.
Related recalls
Forward collision avoidance: sensing system: radar
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 C-HR vehicles. The radar sensor may not have been activated during production, making the pre-collision system (PCS) inoperative.
- Risk
- An inoperative PCS that does not provide a malfunction indicator to the driver, or braking assist as expected, can increase the risk of a crash.
- Remedy
- Dealers will inspect and activate the radar sensor as necessary, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact Toyota customer service at 1‑800‑331‑4331. Toyota's number for this recall is 22TA02.
Recall number 22V107000 · Recall details
Questions about the Toyota C-HR adaptive cruise
Which Toyota C-HR years have adaptive cruise control problems problems?
The model years with the most reports are 2018 (7 complaints) and 2019 (4 complaints).
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