Vehicle has a very low brake pedal, when applied it stopped below the level of the accelerator pedal. *la the dealer informed the consumer the brakes were normal. The drums were cleaned. However that did not remedy the problem. The consumer also has a second 2002 toyota camry VIN# [xxx] with the same brake issue. *jb information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2002 Toyota Camry brakes complaints
Page 5 of 7: complaints 101 to 130 of 173, newest first, as owners wrote them.
2002 toyota camry se v6, when you apply the brakes they will not stop the car in the same amount of distance each time. Every time when the brakes are having problems, it takes twice are far to stop the car as normal. My wife and I just signed up to take an emergency vehicle operations class so that when the brakes fail again, we will be more prepared to take evasive action to avoid a wreck with our 2 children in the car. The car has been left at the dealership 10 times just for the brakes . The brakes have failed with the dealer 2 times, but they are cellulose as to the origin of the problem . The dealership is affraid to drive the car more than a few miles at a time, because they said they "do not want to wreck the car". That is my point exactly!!!! I called southeast toyota, case #200308050397, she said if the dealer can not duplicate the problem each time, that there is not a problem. Se toyota told the dealer to " quit looking at the car for brake problems". That was a statement the service mgr would not give to me in writing!! It is now failing more often . I am afraid for my wife and kids to be in the car at all . I will be filing for arbitraion very soon. After this I will never drive another toyota. The customer service from toyota, on a problem as major as brakes , lacks any concern at all. I hope toyota finds the problem before anyone else gets hurt!!!!!!!!!!jw .
1. Loud creaking and rattles: after many attempts at repairs, the problem finally turned out to be a manufacturing defect. They left plastic assembly guides in place, which they had to remove by removing the window again (this was a super secret service bulletin that was divulged only when the customer engineer for new england showed up). But he dealership managed to chip the paint in the process, requiring the roof to be repainted. Once the creak was gone, the interior rattles were unbearable from all the quality work completed. 2. Transmission issue: I've been assured by the service manager at me dealership that it is normal the transmission take at least a mile shift out of second gear when below 30f and to a lesser degree during warm weather. The car won't shift into third or overdriven until after least 1-2 minute of driving, no matter what speed. 3. Transmission issue: when lifting off the throttle from 60 to 55mph on a downhill, there's a "hitch" or bucking where the transmission abruptly catches, then releases. Almost like it down shifting, but it stops half way. This has been an annoying problem since day one. The bucking problem is annoying and problematic. It was solved by reset the computer and showed up again at 42,000 miles. They are blaming it on the adaptive micro-processor and my driving style. (warranty) 4. Door rattles: driver's side and passenger side doors rattle/tick when going over bumps. I asked the service manager that was let go about the rattle, and he explained it's normal for new camry's to have the doors make that make noise. Constant use of silicone was advised by the dealership. 5. Airbag recall 6. Passenger seat replacement due to poor construction and squeaking 7. Check engine light for defective charcoal canister 8. Warped front brake rotors 9. Pealing chrome on passenger door handle. (warranty) 10. Flaking paint on exterior door handles. * cb
Consumer complained that the brake pedal was designed too big. On several occasions consumer attempted to move foot from the gas to the brake pedal when their shoe sole got caught under the brake pedal. This caused the consumer to apply the gas pedal inadvertently. *ak
Brakes(ABS) are mushy and pedal travels so far down I feel it takes a longer time to stop the car. I took it back to the dealer shortly after purchase but was told this was normal with the 2002's camry. They adjusted the brakes but it made no difference. I took other 2002 camry's out for a test drive only to find there brakes the same. I have driven several toyato's over the years and never had brakes like the 2002 camry. I can't afford to sell the car ao would like the problem solved as I feel this will probaly cause an accident in the future. Thanks mr. Wagner.
Key can be removed from ignition when car is in drive. Ignition defect could cause the car to roll and strike another car or a person when unattended. The is the second serious manufacturer's defect on this car. This is the same new car that has intermittent brake failures of hydraulic ABS in under 15,000, causing car to go through stops three times. Please see complaint # 10018667. Impossible to get manufacture to assist despite several attempts. Buyer beware.
On four different occasions, I've had trouble with the anti-lock brakes. The first two incidents were on snowy and rainy roadways, so I figured it was the road conditions that caused the problem. The third time I was on ideal road conditions, including no sand on the roadway. I braked as usual but the car did not stop in the normal distance and continued to travel longer than the normal. I took it to the dealership and they said there was nothing wrong with the car. It happened for the fourth time on my regular route to work. I applied the brakes as usual and the brakes engaged, but did not hold. I was neither sliding nor skidding, but continued to travel along at about the same rate of speed. Since I was coming to a major roadway, I was forced to put it in park to stop the car or I would have easily traveled across two lanes of traffic. I took it to the dealership, again. They inspected it all over and said this is normal for ABS brakes.
I drive a 2002 toyota camry le purchased august 2002, automatic transmission. Sometimes when I step on the brake my foot also presses the gas pedal and the car jumps forward a few feet before I regain control and stop it. The brake pedal and gas pedal are too close together and/or their height from the floor or range of motion are bad. I have been driving for 50 years, haven't had this problem significantly before. My last car was a '92 ford taurus - had no similar problem with it. I am tall, have big feet - size 12 or 13 shoes. I am afraid I might accidentally hit a pedestrian who stepped in front of my car, or bump into another car when I am moving back and forth while parking or turning in tight locations. Otherwise the car is good, but this problem is bad enough that I would buy another car now if the loss from one year's depreciation was not as high. You (the federal safety agency) might have statistics that would permit you to check this out, then get toyota to redesign the pedals.
My 2002 toyota camry has braking system that does not operate properly. Find every time I go to stop braking system does not stop and perform properly. Find car does not perform properly in rain and snow and skids out in this type of weather. Note have contacted dealership along with manufacturer to notify them of my complaint with no avail.
Both rear brake discs were grooved after 4000 miles of use. Dealership turned rotors. Problems still existed with noise. Took to second dealer and they turned discs (second turning) diagnosis: warped discs. My conscern is the safety of the rear brakes new, as well as after the remedy (turning). Customer service rep. From first dealer stated that there have been many complaints about noise, but it is perfectly safe.
Three times consumer went to toyota to tell them that something was wrong with my brakes. The first time, (may 3,03) was braking slowly and 2002 camry jumped ahead, the brakes did not work. The second time(may 28,03) I consumerwent in, told them brake pedal went slowly down to the floor when stopping for a light. 1993 camry never did that. Also no ohter car I had did that. They tested, said nothing was wrong. The third timeon july 3, consumertold them, do not tell me nothing was wrong with brakes, did not want to hear it! He drove the car and said nothing was wrong. Now on july 11, 2003, while parked at macy's mall at cross county, I am backing up slowly out of my space, and all of a sudden, consumer's vehicle jumped ahead flying and hit two parked cars facing her. All the vehicles had damage. Consumer will never drive that car again, could have killed someone.
The front disc brake rotors are warping despite normal driving, causing shaking of steering wheel when braking and possibly compromising vehicle stopping ability. It occurred at 10,000 miles. Toyota warranty service only provides for resurfacing the rotor rather than part replacement. Is this problem due to defective rotor materials and/or faulty brake system design.
I went overseas for two months and returned which I do frequently and will in the future. I had the car parked and no one drove the vehicle and it only has approximately 7,500 miles on the odometer. I went to apply the brakes for the first time and the vehicle surged back and forth and almost crashed. The brakes catch" and then release in a severe lunging motion and the car is not safe to drive. After speaking to the dealer, I was told that there is rust buildup and it would not be under warranty and I must pay for the repairs. In all my 30 years of driving I have never heard of such a thing and consider the braking system or parts inferior and their should be a warning about this problem or it could be potentially a fatal situation. I have had vehicles sit around for long periods of time and have never had such a problem such as this. So it seems that after going away and returning to drive this $23k vehicle, I must pay for repairs every time. I will not drive this vehicle and am looking into legal action.
New automobile problems.
Brakes don't hold on a hill. Also when you come to a stop the auto will stop then the pedal will go all the way to the floor.
2002 camry le. Brakes were fine until about 1k miles. Pedal began sinking to the floor. Dealer replaced booster and master cylinder. Brakes still go to floor with constant pressure. They are mushy, intermittently grab, and fade quickly. Sometimes grabbing. The feel seems to vary. Dealer says all is normal.
The consumer feels that the front brakes were not operating properly. The vehicle was taken to the dealer on 1/9/2003 and stated the brakes were fine.
Brake failure of 2002 toyota camry v6 with ABS brakes. Brake pedal goes to the floorboard, brakes make loud ratcheting / grinding sound, car does not stop. On three occasions, approaching stops at less than 30 MPH, car has gone through limit line exceeding stopping point by at least 10 feet, under normal driving conditions. This car has been inspected by manufacturer three times. Service department is unable to duplicate the problem. I have been told that this is "normal" for ABS brakes. Paperwork from service department also indicates that car is safe to drive. I am afraid to put myself, a passenger, or another motorist at risk. The car is just over one-year-old, and I have completely stopped driving the car. I have written a letter to toyota 4-26-03 requesting a full refund under the lemon law.
When the pavement was wet and the consumer applied the brakes the pedal went all the way to the floor and vehicle didn't stop. The dealer inspected the vehicle but could no duplicate or correct the problem.
When I step on the brake pedal of my 2002 camry xle, the pedal can be depressed to such an extent that my foot also rests on the gas pedal causing the engine to rev up and the car not to stop as expected. This has occurred 3 times since I bought the car. Date below is approximate. *nlm the interior rearview mirror is an auto dimming type and does not have a manual device to orient the mirror when driving at night. The consumer states the mirror does not dim sufficiently (or at all) to prevent annoying glare from the headlights of following vehicles. The mirror must be manually tilted at night causing loss of mirror use.
Brake pedal on 2002 camry touches floor while I am stopped at light. No accidents yet, but I am afraid to drive car. Dealer says this is normal. (low brake pedal) I have scheduled another checkup for the brakes. What can I do?
Brakes are very spongy and pedal goes to the floor if continuous pressure is applied. Not able to come to a stop quickly if needed.
Brakes squealing. Have been taking this issue with dealership when ever I go for service and also independently at one time. Dealer does something and the brakes stop making noise for 1-2 days. After that its the same. The brakes makes such a great ear piercing noise.
The brakes squeaked when they were applied, however the dealer did not find a problem.
There was a shake and vibration coming from under the right wheel.
Since I purchased this car it has been problems, first it was the brakes vibrating, took it in and right away the dealer knew what it was without me even explaining it to him, they fixed that in 2 trips. Then it was the rotten egg smell, they could not find anything wrong.(then why does my car stink when I try to get power out of the engine?) then it was the knocking and pinging in the engine, (I was told that they could not duplicate the problem, but my octane level was low to upgrade my gas. The manufacturers provided owners manual states 87 octane gas or higher, I already use 89 octane and have since the day I bought the car, so why should I have to spend money on higher priced gas when the car is only 1 year old and the engine should not make any noises. Now it is the tires and alignment the alignment is completely off that the tires are destroyed with only 17,250 miles on them, yet the car shows no sign of the alignment being off, it drives straight stays in one lane and the steering wheel is even straight, so how after one year with low miles is the alignment off and the tires are destroyed, and why was it unnoticed when I had my tires balanced and rotated 2 months earlier at 15,000 miles? By the same dealership! I feel that this car has alot of problems that the manufacturer does not want to address, look at how many other people are having the same problems, and we are all told that it is wear and tear or that there is no problem at all, well then why are we all having the same problems? I called toyota's main office logged a complaint and was told that someone would get back to me, it has been 3 days now and not one call has come my way! I feel that I should not have to pay for the repairs to this car since it is a nation wide problem, especially since it is a $27000.00 car that has depreciated in value by more than $7000.00 in less than one year, what happened to toyota's retaining there value? I wish everybody much luck with their issues.
The vehicle exhibits poor braking during hard stop. Brake pedal goes to floor. During normal braking, brake pedal is very low. When you pump brakes, the brake pedal sinks. The dealer has checked brakes and says this is normal condition.
The vehicle was stopped with foot on the brake when the vehicle rolled forward and tapped another vehicle. Scc
The front disk brake rotors are repeatedly warping despite normal driving habits, causing shaking of steering wheel when braking and possibly compromising vehicle stopping ability. First occurrence was at 7,000 miles, second at 15,000, third at 27,000. Rotors were resurfaced at first two occurrences to temporarily correct problem. Toyota warranty service only provides for resurfacing rather than part replacement. Is this problem due to defective rotor materials and/or faulty brake system design?
When the brake was applied, consumer would also hit the accelerator pedal.*jb the consumer's access to the brake pedal is impeded, or inhibited during application of the brake due to the design of the footwell and the brake pedal support assembly.
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