Dashboard is too reflective, has melted and is incredibly sticky. This has resulted in a glare off the windshield that shines back into the drivers eyes and compromises visibility.
2007 Toyota Camry visibility complaints
Page 2 of 19: complaints 11 to 40 of 539, newest first, as owners wrote them.
I'm submitting this, as I've been dismissed by Toyota Corporation with my concerns. I purchased this car from an individual. I did not realize the magnitude of visibility issue with the glare from the dash. I asked at the time about the shiny and sticky dash, and the owner stated that year of Toyota Camry had defective dash that melted, therefor the issue. When I'm driving, the glare causes me not to be able to see clearly. I called Toyota Corporate office and was told it's not a safety issue although I explained in detail about the serious visual problem. Because the previous owner did not take care of the recall on this, I was told it's expired and nothing they will do. I told the man that it shouldn't have an expiration as it truly is a safety hazard! The glare was really bad one day that I couldn't see the traffic lights, etc. without leaning down and over to the middle. I realize I purchased this car used, however Toyota should honor the safety issue recall no matter when. The dash obviously was a major defect! I was told I could buy a carpet piece to go over it, which I do not want to do. I should not have to alter the interior look, plus I think it's totally tacky! Please let me know if there is anything you can do to help me get this dash replaced by Toyota. I couldn't upload video as the file is too large. The pictures give you somewhat of an idea of the safety issue. Thank you for your time!
The front dash assembly is melted over time and is so bad I cannot see out the front windshield. I told the dealership that I believe this was a recall and they said it was but that the specific job for that expired ? I didn’t know recalls expired. They are willing to fix the current situation with the current system failure of the over heating window switches but a major problem is the visibility up front. I have to wear sun glasses just to see through that horrible glare from the melted dashboard. Also not sure if their is any suspension issues with my 2007 Toyota Camry. The steering wheel shakes some and I’ve purchased new tires wheels and some rotation balance and alignment and no additional work or parts where needed to fix that problem. The alignment did reduce some steering wheel shaking but it’s getting worse again. Any help would be appreciated and if we could get the Dealership to fix the front dashboard that would be phenomenal. Thank you.
Toyota Camry 2007 has a sticky or melting dashboard issue and is impacting visibility when driving in sun. The dashboard shines and reflects on the windshield and impairs visibility. Toyota says their extended warranty to fix this issue is over however the vehicle has been serviced at dealerships multiple times and never was the recall / safety issue was reported to me. I would appreciate if someone can contact Toyota and ask them to fix the issue for vehicles that are still on the roads especially in the south where is blazing hot.
Drivers side sunvisor failed and broke off while driving. Visor fell thru drivers field of vision and distracted driver.
The dashboard melts. I went to toyota representatives many time and they didn’t help. It is really dangerous when the reflection of the melted dashboard blinds the driver.
Dash is cracked, sticky, and melts in the heat. Makes the dash surface shiny & reflective - hard to see in sunny conditions. This is obviously a manufacturers' defect due to cheap plastic being used.
Driver's side front sun visor does not stay in the upright stowed position. It droops down and obstructs visibility while driving.
Driver side visor flaps down to forehead level when stationary. Flaps down pointing down when in motion going over bump. Visor does not stay tucked in its stow away position. Caused injury to right temple getting into the car. Caused forehead injury at a sudden stop. Dealt we refused to replace or repair. Toyota claims the the recall ended in 2018 so the part is not eligible for replacement.
There was a recall on dashboard on my vehicle and toyota won't replace the dash now because they say that the replacement period is over now however I'm military and this happened when I was deploy. I have tried calling them however they don't have any answers for me. Thanks so much for your help.
The driver side sun visor will not stay up. This part was recalled, but when I tried to get it replaced because I'd already paid to have the passenger side replaced, service folks said it wasn't defective (and it wasn't at the time). Then around 2016 the visor started not going to the roof and would hang down slightly. Over the course f the next two years it got to where it was blocking my view. Toyota said the recall had expired so I had to remove the visor. Now I have trouble if I'm driving into the sun. Frustrating part is that had they done it when I asked originally I wouldn't be in this circumstance.
I just bought this toyota camry and didn't realize until after that the dashboard is very sticky and gets really shiney as the temperature rises. This causes a glare on the windshield. After researching I found out that toyota issued a extended warranty. However they said that it expired on 5/31/17 and they cant do anything. This is a safety issue and I believe that it should be recalled and they should replace the dashboard. The car only has 68370 miles and has a long life. I do feel that my life is in danger with this known problem that they don't want to fix. Please help!!!!! This issue is all of the time.
The melting dashboard which causes a shine which reflects into drivers vision is a danger!!!! The fact that toyota allows this to go on, and does not remedy it for those that (for whatever reason) missed the notices sent out is a disgrace, and a danger to not only the driver, but everyone on the road!! How many people are still driving cars with this issue?? These are accidents just waiting to happen! My mother's car dashboard did not begin to "melt" until after the notices were sent, so she didn't think there was an issue with hers....surprise!!! It has now been going on for about 3 years or more. Toyota only wants customer to pay for repair out of pocket. This will be the last toyota in our family!
Melting dashboard, sticky shiny and creates glare on windshield that is unsafe.
The melting dashboard is causing tremendous glare from sun causing a safety hazard. Toyota is aware and had a voluntary recall, but I did not get the letter. When I found out about the recall, I thought date of first use was when I began driving the car, it is not. The secondary coverage for 10 years after date of first use was 8/3/17. I called toyota on 11/17/17 and they said too late. I went to toyota and called corporate on 5-30-18, but they would do nothing. I use a sunshield and car is mostly garaged, but it is the texas heat causing it, and I can't stop it. I recently saw this problem on the news with nissan and toyota and how dangerous it is. This is why I am not filing this report.
Sun visor (passenger side) has rotated slowly downward blocking my view of the road. Apparently the spring tension mechanism failed causing the visor to hang downward obstructing my view of the road. Note: the sun visor and sun visor bracket was previously involved in a toyota warranty enhancement notice involving this same vehicle.
The sun visor dropped, blinding my sight while driving. This is dangerous and a clear safety issue. Toyota had previously issued a warranty enhancement, but had said at the time that if the issue has not yet appeared, we should not do anything. Now that the warranty enhancement period has expired, they are not prepared to do anything. This is a clear safety concern. A recall is warranted. Not only is visibility severely impaired while driving, but also removing the visor exposes the driver to strong sun glares that make it difficult to drive safely.
Tl* the contact owns a 2007 toyota camry. The contact stated that the dashboard was melting and affected the contact's visibility. The vehicle was taken to toyota of hollywood (1841 n state road 7, hollywood, fl 33021, 855‑472‑9747) where the dashboard was replaced. The contact was charged a $250 service fee for the labor required for the repair. After the dashboard was replaced, the contact received a recall notice for the federal safety agency campaign number: 15v689000 (visibility), which was related to the initial dashboard failure. The contact drove the vehicle back to the dealer and was informed that the dashboard was replaced. The dealer stated that the recall did not apply to the contact's vehicle because the dashboard had already been replaced. Recently, the dashboard began to melt again and affected the contact's visibility while driving. The manufacturer was notified of the recall and offered no assistance with having the dashboard replaced. The manufacturer did notify the contact that she would be entitled to a reimbursement for the initial fee for the first repair. The contact submitted the necessary paperwork to receive reimbursement, but had not heard back from the manufacturer. The vehicle was not repaired. The failure mileage was unknown.
...form # 3 request #215013 chat transcript (e-mail)the toyota sticky dashboard lawsuit was filed in the u.s. District court for the district of south carolina - wendy george v. Toyota motor corp., et al. The plaintiff was represented by richardson, patrick, westbrook & brickman, llc. Says it will take about 16 years to repair the vehicles on the dealer waiting list. By that time the vehicles would likely "be out of use"!!!!!!!!!!!! There was also lawsuit filed by melissa graham, the owner of a 2009 toyota camry. That lawsuit, melissa graham v. Toyota motor corp., et al., was dismissed after toyota announced the warranty program. Because this was not a recall toyota motor corporation is refusing to replace the sticky dashboard resulting from heat of summer and winter heating which causes eye, throat and lung irritation, clouding, glare of windshield and eyeglasses. The clock mounted on the dashboard has a cloud over the plastic cover making it almost impossible to read as well as plastic cover over dome lights. I brought all of this to the attention of service advisor prior to the toyota warranty enhancement which ended may 2017, however the service advisor told me it was not a known issue, did not record the issue and suggested whatever I used to clean the dash, clock and dome light created the problem. My question, what is it going to take to make toyota motor corporation take responsibility of this health and safety hazard? Perhaps another class action suit now that it is well documented dealers are reselling these vehicles with the dashboard defect and denying replacement due to may 2017 expiration date to those of us still driving these vehicles .no manufacturer should be allowed to deny liability for a defect that is clearly a health and safety hazard. I also explained repeatedly to service director and customer service numerous invalid warranties were received
#1 08/19/19 request #215013 chat transcript (e-mail)n, dc 2059highway #traffic s I requested an email for this communication and was denied but directed to complete the online form. Aug 9 2019, I communicated via email with fred anderson toyota jeff demeyer | service director 803.796.6650 [email protected] regarding sticky melting dashboard of my approx. 57,000 mi 2007 camry. His reply " toyota motors north america will not allow a dealer to perform any warranty extensions after they have expired. My advise would be to call toyota motors at (800)331-4331 and start a case seeking replacement of the dash. If approved, they will notify us with an authorization # and we can proceed with the replacement"aug 10 2019, spoke with customer service representative (susan) @ toyota motors at (800)331-4331 regarding dash replacement approval. Service request denied!! Of course they have no record of my ever discussing this matter with an advisor prior to the warranty notification. To paraphrase the customer service representative "to provide an exception for one customer would mean the exception to be provided to all customers", we have parameters in place which does not allow repair beyond the warranty enhancement expiration date".I have reviewed the complaints @ toyota motor corporation customer care service. A consumer posted a complaint july 2o 2019 regarding his 2007 camry, "I just purchased this car two weeks ago and noticed within a couple of days a glare on the windshield that not only caused a problem with being able to see through the windshield at on coming traffic but it also caused a headache from straining to see. Upon further investigation, I noticed the dash was extremely sticky, finally realizing the dash was literally melting! This is a terrible liability! This car only had 138, 000 miles when I purchased it and should still be eligible....form #2
The dashboard apears to be melting.because the dash is melting it gives off a glare on the windshield that affect visibility while driving. It has turned into a sticky mess that no store bought cleaner can clear/clean off. I fell this is a safety issue that needs to be addressed as if affect the visibility of the driver.
I bought my car new and I have never had a problem with the dashboard until june 2017. I took it to the toyota dealership becuse I read on the internet that this was a defect with the car. I also never reveived a letter from toyota regarding the dashboard. When I took the car to toyota they said it was sticky and they ordered a new dashboard. I took the car in then got a phonecall from the service department that toyota would not cover the cost because it was after may 2017. Now it is becoming a saftey issue becase of the melting it is reflecting on my windshield which is a saftey hazard when I drive the car when the sun is out. Toyata corporate told me they make no exceptions. What can I do?
Passenger visor not working
The dash melts in the heat causing it to become very shiny causing huge areas when the sun shines to reflect onto the windshield. This glare is so bad it's almost impossible to see anything in front of the car other than the reflection of the dash
I bought my 2007 camry in 2006 and it has been great till the last 6 months when the dash board started to get sticky and is now fully sticky and glossy to the point where the sun reflects off it and is blinding. Toyota said they had a recall which I was never notified. The address when I bought my car is the same in my driver's license and I never changed it. I live in buena park since 1991 and my drivers license has that address since I was 18 (18 years ago). I called toyota and they said the recall needed and its. Ot their concern. I find it irresponsible that toyota takes no action for faulty manufacturing of their products and shifts the fault to the consumer when I had no idea there was any issues. Secondly when they had the gas pedal recall I took my car in for maintenance and when I got it back they cut the pedal without my knowledge and said a replacement was on back order. I have since 2010 requested the replacement till 2011 and they always said it in back order. I gave up asking because I got excuses. When I'm driving my foot slips off the gas pedal because its shorter. Its hazardous when your making a turn and the car loses acceleration and you have to quickly hit the gas again. This is dangerous when the road is slippery in a front wheel drive. I have contacted toyota with these concerns and all they say is that there isnt anything they can do.
The dashboard has become extremely sticky, causing a severe reflection on my driver's side windshield. I contacted toyota, they said the warranty for this has expired. Case #[xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The dashboard on my camry is melting causing a sticky residue. My safety concern is while driving the car, sun causes a glare on to the windshield preventing me from seeing any on coming traffic, or objects. Without clear visibility driving this car has caused me several near head on collisions with ongoing traffic. Driving this car I purchased scares me that this is issue will cause me an accident which could take my life or someone else on road I may hit. Toyota was aware of the dash issue years prior but only fixed some of this defected dashes by creating a warranty enhancement. If the problem was present or known it was replaceable with in their window of time, they will not make their defected dash correct. I realize over time all components of a car have wear and tear. This is not that issue at all. This is a issue of a dash being used that has a chemical while in sun melts. There was two prior class action lawsuits and to prevent a recall and notifying all owners of this defect and correcting it for the safety of drivers in their product but also drivers in other autos which are now at danger if this viability causes a camry driver to collide with their auto. This defect effects all drivers on the highway not just the toyota drivers. I have been to and called toyota several times pertaining to this issue and my fear of driving. I have simply been able to get no recourse for this defect. I am very aware of the cost to fix this defect however I feel the cost of every life replacing this dash saves is worth well more than the cost to replace the defected dash. I plead for you to investigate a huge problem & the trap involved with the warranty enhancement toyota implemented versus recalling the dashboards, getting them off the road to make highway driving safer for non toyota owners simply driving & owners which could potentially pay with their life. Thanks
I purchased this car brand new from the dealer who registered it and gave me paperwork listing my address on all of the forms. I just recently found out that there was an extended warranty program for the driver side visor defect. I had been having issues with it for a few years but since I rarely drive during the daytime it wasn't an issue until my shift changed. So now it's broken and today, years later, toyota tells me that the warranty information was sent to an address other than the one I have lived since I purchased this car. Since I didn't register the car and all of my paperwork had my then and still address on it, I feel that they should honor the warranty because they sent it to an address that wasn't mine. They will not give me the address but referred me to my state' dmv, who also will not give me this phantom address where my info was sent. Colonial toyota registered the car for me so I have no idea what mistakes were made in the registration process and no way of getting the information. Toyota is doing what all big companies do, pass the mistakes they made to the consumer. I will never purchase anything from atoyota dealer ever again.
Tl* the contact owns a 2007 toyota camry. The contact stated that the driver and passenger side sun visors failed. The passenger side sun visor assembly detached and the sun visor could not be used. The driver's side sun visor assembly did not allow the sun visor to remain in one position to protect against the sun. Both sun visors were replaced by a manufacturer warranted repair approximately four years ago, but the failure recurred. The vehicle was not repaired. The dealer and manufacturer were not contacted. The failure mileage was not available.
Tl* the contact owns a 2007 toyota camry. The contact stated that the dashboard was melting. The vehicle was taken to the dealer brown's toyota of glen burnie (7167 ritchie hwy, glen burnie, md 21061 (855)-424-4897) where a diagnostic test was performed and determine that the dashboard needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 51,000. *tt consumer stated dealer extended the warranty to 2017 but consumer didn't get this effect until 2018.
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