While driving into the sun, the sun reflects off the dash causing you to not be able to see out the windshield. The dash has a tacky feel to it and is extremely shiny and any light that comes in trough the windshield reflect back at the windshield causing you to not be able to see what is in front of you. No warning of this issue with the vehicle. I have tried cleaning the dash with special cleaners to remove the shimmer however no resolution. The only resolution I have heard of is to have the dash completely replaced with the aftermarket dash that is made out of a different component.
2009 Toyota Camry visibility complaints
Page 2 of 5: complaints 11 to 40 of 126, newest first, as owners wrote them.
My dashboard is melting and sticky. It makes a glare on my windshield and is hard to see at times and I feel like toyota should fix the issue for free.
In our 2009 toyota camry, there was a temporary dash replacement program. It was considered a warranty extension as opposed to a recall and it was a limited time where owners could take the vehicle back to the dealership and have it repaired during that limited time spa. I purchased the vehicle this past year and upon purchasing and spending a summer in san antonio with my 2009 toyota camry I experienced what the dash recall/toyota replacement policy was intended to repair. The dash turns to mush in the heat and it is very, almost malleable. From a safety standpoint, it creates a glare that makes it impossible to see from the drivers point of view and furthermore there's been reported problems with the airbags deploying because of the melting dash. I spoke with toyota about possibly helping me repair my dash and they said that even though it is a safety concern that they are no longer responsible for repairing the manufactures damages. I wanted to file a claim for reconsideration in hopes that they would be liable for replacing anything that could potential he be a hazard or a danger to my family.
Sun visor sags. There was a service bulletin and toyota says we received it via mail. The car was purchased at a toyota dealer that went out of business in greenbrook nj. We took the car to dch and have not received any recall notifications. The driver side visor was falling down. We contacted them and they said it is out by 4 years yet we never received any notifications. We contacted them about not receiving it and they said we have the correct address. Now we pay for all the recalls and service bulletins. The visor would be a visibility factor when line of site is interrupted. We had to fix at our cost of 104.00 for a plastic sun visor that had an obvious defect in the glue separated and it was not the fault of the owner.
The sun visor on the driver's side broke off. Unable to block the low horizon sun from shining into the driver's face when driving towards the sun.
Dashboard started melting. Dashboard has become sticky, shiny and greasy. Now sunlight reflects back on windshield glass, and reduces visibility of road. On bright sunny day, sunlight reflection on windshield makes it impossible to drive without covering dashboard.
The glare from the sticky dashboard is making the vehicle more dangerous to drive
Glare from melted dashboard
Recently 'august 2019' I purchased a 2009 toyota camry on a 'cloudy day' for my son to drive to n.c. For college. He came home for an overnight visit and I noticed his dash was very shiny and had a horrible glare. The glare was so bad I would not allow him to drive the car due to this impairing his ability to see. I noticed on toyota's website there is a recall on the dash but read lots of complaints that toyota was not replacing them in a timely fashion and for only so many years. As you can see from the photo this is for sure a visibility hazard and my son or others could be killed due to inability to see.
I purchased a new 2009 toyota camry se, after owning ten toyota vehicles since 1978. I still own four today! I have never experienced anything like this issue in another car. In 2014-2015 (estimated) my entire dash board became sticky, as if I had poured oil on it. Today it releases a thick sticky residue onto the front windshield when parked in the sun. This makes the dash impossible to wipe... As towels, sponges, even leaves, etc., get stuck to it (see pics). I can't drive my car without first wiping the inside of the windshield each time it is parked in the sun, or this residue makes it opaque (see pics...after wiping it). This situation is exacerbated when driving towards the sun (see pics) and is a safety issue!! I'm concerned how the deteriorated condition of my dash affects the deployment of the passenger airbag or if it still even operates correctly? On 8/16/19, I discovered that toyota extended its warranty to ten years from the original purchase date. Mine was 7/29/09...putting me only two weeks out of their 10-year warranty coverage. Toyota corporate and my dealership told me they could not offer any assistance in my case ("1 day or 1 mile over warranty and we won't help"). When challenged, toyota could not confirm letters were mailed to all affected owners, only that an effort was made to send letters to some owners in 2015. Multiple models over several years are involved. I spent 8 hours on the phone appealing their decision, without success. A new dashboard costs $2600.00 (installed)!! I reported this issue here because it is a manufacturing/safety issue resulting from toyota's use of sub par materials...like defective windshield wipers...if you can't see out of your windshield at freeways speeds because of the glare from your dashboard, or the residue stuck on your windshield...you are at risk of an accident. Please contact me if you have questions?
The dashboard has melted and is sticky and shiny which has created an intense glare on the windshield making it very difficult to see some spots while driving. The shiny dashboard does not return to normal even in cooler temperatures, or if a sunshade is used. The shiny sticky goo like film can not be wiped away either.
Dashboard melt - dash when heated by sun or temperature -melts and turns into a glossy glue consistance which reflects on windshield and prohibits sight thru the glare - prevents driver sight and safety paper sticks to it and so does any flying bugs, trash, or other objects it comes in contact with. You cannot see on coming traffic or navigate turns safely.
In 2015 I received several recall notices from toyota, inc. The first of several were the sun visors defect. Although mechanicsville toyota fixed it when they fixed the engine consumption problem in 2015, it currently has the same problem as the visor on the driver's side doesn't stay up/defective. The second, the dashboard area will crack due to sun exposure which it has tiny cracks. However, the major was recall on, engine oil consumption. Mechanicsville toyota, 6546 mechanicsville tpke. Mechanicsville, va fixed the problem, however, the problem has returned. This defect will cause the engine to lock if oil consumption isn't checked and added regularly.
Melting dashboard become reflective hindering/blinding driver during daytime driving.
Toyota is aware that they manufactured this car and others with a defective dashboard. They have already been sued for this. The melted dashboard causes a glare in the window making driving unsafe and people have been in accidents. Plus, the goey dashboard may cause the airbags to fail. Rather than recalling the defective cars and replacing the dashboards on all these cars, toyota chose to offer a 10 year warranty. First of all, I never received notification of this warranty, but it would not have made any difference if I would have, because the problem occurred in my car 2 months after the 10 year warranty expired. Car brakes wear out, tires need replacing, dash boards are not suppose to melt! I imagine toyota expects the dashboards to melt in most cars after 10 years and this is why they offered a 10 year warranty. They can now profit from their own manufacturers defect.
Tl* the contact owns a 2009 toyota camry. The contact stated that the dashboard was melting and becoming very sticky and shiny. The glare from the sun reflected onto the dashboard, which obstructed the contact's view. In addition, while driving in the rain with the windshield wipers activated, the water remained on the windshield and the contact was unable to view the road. The contact called antioch toyota (located at 1817 auto center dr, antioch, ca 94509, (925) 778-4800) and was informed that the warranty was expired and would not cover the repair. The vehicle was not taken to a dealer and was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 198,000.
My camry dashboard melted such that it is now reflective like a mirror or glass onto my front window. The glare on the front window is unsafe for clear viewing. This happened after the warranty expired on may of 2018. But, a safety issue caused by a melting of the dashboard should not have a limit to it's necessary repair by toyota. I have videos of the danger, but your only accepting jpgs below.
Tl* the contact owns a 2009 toyota camry. While driving, the driver's side sun visor detached and prevented the contact from viewing the road. The contact stated that the passenger side sun visor had previously detached and was replaced by him. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing or repairs. The manufacturer was not notified of the failure. The approximate failure mileage was 39,000.
I own a 2009 toyota camry that has the sticky dashboard problem and causes glare on the windshield that causes unsafe operating. I have spoken with toyota and they have acknowledged there is a problem but will not fix the dashboard. Attached is a picture of the windshield and there is a vehicle you can see in front but barely.
Tl* the contact owns a 2009 toyota camry. While driving in the rain, the windshield fogged up and impaired the contact's vision. The contact stated that the dashboard material became worn over time due to heat and affected the windshield. The dealer had not been contacted. The manufacturer stated that a special warranty had just expired; therefore, they could not assist. The vehicle was not diagnosed or repaired. The failure mileage was 80,000.
The driver visor droops down. It just recently started doing this. It blocks visibility when driving. It will not stay up. When I got into my car this evening it was down and would not stay in the up position.
Tl* the contact owns a 2009 toyota camry. While driving unknown speeds, the sun visor spontaneously rotated downwards and obstructed the contact's view of the windshield. There were no warning indicators illuminated. The contact called the local dealer (bobby rahal toyota, 6711 carlisle pike, mechanicsburg, pa 17050, (888) 376-3831) and was informed that parts were not available, but could be ordered. The vehicle was not diagnosed or repaired. The manufacturer was contacted and provided case number: 1809061540. The contact was referred to the federal safety agency. The failure mileage was 58,000. *dt updated 10/29/18
2009 camry hybrid melting dashboard. This is a safety issue as one can't see incoming traffic or pedestrians when driving into the sun. I have been in few close call incidents where I couldn't see pedestrians or traffic infront of me. Please recall this problem with the melting/cracking dashboard.
I purchased a 2009 toyota camry on june 23, 2008. After a few years, the dashboard became soft and sticky. Just this last summer, I noticed it melting on a hot sunny day. I looked into having it replaced. There was a warranty enhancement notification letter previously sent to me, which stated this type of known problem would be covered for up to 10 years since car was first placed in service. Unfortunately, I didn't determine this was enough of a problem to me until june 28, 2018. I missed the warranty extension by 5 days. I contacted newbold toyota on june 29, 2018, and the service manager said that after the 10 years, there is nothing they can do, except to charge me for the repair. The repair was estimated at approx. $1,500 for the dashboard replacement. At first, I thought "oh well, I can live with this." but now the dashboard has melted so much that it now reflects sunlight into the windshield so badly that it is has become a safety hazard. It is very difficult to see through the windshield when driving towards the sun on a sunny day (even while wearing sunglasses). So the defective dashboard is now causing very hazardous driving condition. So I contacted the national toyota customer service center, and they said essentially the same thing as newbold toyota. There was nothing they can do now. Since this design/material flaw has caused such a serious hazard when driving the car, and this is now a safety issue, I believe toyota should be held responsible and should pay for the repair to fix this safety issue. When I purchased this car, I had no idea the dashboard had an expiration date. If only I had noticed the melting a few days earlier they would have paid for the replacement. Why does their responsibility to fix a defect/safety issue end after 10 years. I have attached photo to show reflection on windshield but blinding glare is much worse in person.
I am having an issue with the dashboard melting. The surface of the dashboard has become shiny and creates a glare on the windshield.
I was denied replacement of a melted dashboard because the extended warranty had expired (by 2 business days). The 2009 camry dashboard melting is a safety hazard. It casts a jarring glare onto the entire windshield and makes driving unsafe. Visibility is compromised. Someone is going to get hurt. This should not have been an extended warranty program. This should be a recall. Injuries or worse are imminent. Please act on behalf of consumers and establish a recall for toyota melting dashboards.
Sun visors are faulty design. Heat (sun) cause expansion of the plastic joints to expand/contract eventually leading to failure. The visor hangs down blocking driver's vision. Replacements cost $90 or more and the same problem exists because of faulty design.
I recently bought a used 2009 camry, with a melting dashboard. The car salesperson told me it's just cleaner, so of course I believed them. Although, when I got home I read all about toyota's problem with melting dashboards. I am very upset with this company's interior manufacturing. There is an intense reflection on the windshield due to the sticky dashboard. This makes it hard to see while driving.
Dashboard begins to melt when in sunlight. When hot to touch, hands will stick. First noticed when using a new sun visor. All we did was extend the visor towards bottom of windshield and picked up scratches. Vehicle was stationary.
I bought my 2009 toyota camry le 2.4 in 2011 and last year I started having problem with driver side sun visor, it started not to stay complete closed and started to stay open, I took the vehicle to the dealer, they said it needs to be replaced but I did not want to pay for it, now I am trying to see if this is a recall or manufacturer fault.
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