The contact owns a 2020 Toyota Camry. The contact received notification of the federal safety agency Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.
2020 Toyota Camry airbags complaints
Page 2 of 3: complaints 11 to 40 of 49, newest first, as owners wrote them.
I rear ended a stopped tractor pulling a hay baler at 50 mph. my braking system sent no alerts nor did it brake for me. May airbags did not deploy. I sufferered a broken hand as a result of the impact.
Manufacturer has not been able to fix a safety recall on a timely manner .I read that air bags my not deployed and fatal injuries could be suffered if in an accident. It has been years since the recall came out and still no solution .
The contact owns a 2020 Toyota Camry. The contact received notification of the federal safety agency Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
I was in an accident, going about 40mph (about 30mph at time of impact), and no airbags were deployed. Police officer reported that he also did not see that the tension of the seat belt remained tense after the crash. Seems that there was a problem with both systems. The other vehicle had all their airbags deploy.
I am filing a formal complaint regarding a longstanding and unresolved recall on my 2020 Toyota Camry XSE. The recall in question — the federal safety agency #23V865 / Toyota #23TB15 — was issued on December 19, 2023, and involves a critical defect: the passenger airbag may fail to deploy in a crash. As of today, nearly six months later, no remedy has been issued by Toyota. This puts myself and others at serious risk, and Toyota has made no accommodations to ensure my safety, such as a loaner vehicle. In addition, I am continuing to make payments on this vehicle through Toyota Financial Services, despite being unable to use it safely or as intended. I urge the federal safety agency to take immediate action to: •Investigate the reason for the extended delay in remedy •Pressure Toyota to offer protective measures or replacement vehicles •Ensure that automakers are held accountable when they fail to resolve serious recalls in a reasonable timeframe I expect a response or update from the federal safety agency and Toyota regarding the status of this recall and the lack of consumer support.
The contact owned a 2020 Toyota Camry. The contact stated that his wife was driving at 60 MPH, when another vehicle struck the rear driver's side, causing the vehicle to spin and crash into a semi-truck's trailer. The contact stated that the tires had caved in as a result of the collision. The air bags did not deploy. The contact's wife's head struck the steering wheel and the front driver's side window. The contact's wife suffered cuts, bruises, and bumps on her forehead, hands, and arms. The contact's parents were also present in the vehicle. The contact's father suffered head, hand, and wrist injuries, while the contact's mother suffered six broken ribs and two broken hands. The contact's wife and parents were transported to the hospital via ambulance. The vehicle was towed to the tow yard and was deemed totaled by the insurance company. The manufacturer was made aware of the failure, and after reviewing the crash report data, the contact was informed that the air bag system was operating properly, and the criteria were not met for the air bags to deploy. The failure mileage was approximately 35,000.
Recall issued in December 2023…Remedy was estimated to be available in Q3 of 2024. It is now Q2 of 2025, and remedy is still not available.
Toyota has issued a recall for OCS "Airbag may not deploy" but hasn't yet provided a remedy. I was notified in Aug. 2024 and now it's April 2025 and still no "remedy available". I have tried several different dealers in multiple states, to no avail, in both Utah and Hawaii.
There has been an open recall since December 2023, which Toyota has not provided a remedy. I have been the dealership several times to get my oil change and to get new tires. They did not mention anything about the open recall nor did they fix it. The subject vehicles have Occupant Classification System (OCS) sensors in the front passenger seat, that could have been improperly manufactured. Safety Risk This would not allow the airbag system to properly classify the occupant’s weight, and the airbag may not deploy as designed in certain crashes, increasing the risk of injury..
The contact owns a 2020 Toyota Camry. The contact received notification of the federal safety agency Campaign Number: 23V865000 (AIR BAGS); however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2020 Toyota Camry. The contact received notification of the federal safety agency Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2020 Toyota Camry. The contact received notification of the federal safety agency Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2020 Toyota Camry. The contact received notification of the federal safety agency Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms part not available. The VIN was not available.
A safety recall for the Occupant Classification System (OCS) was issued by the federal safety agency in Dec 2023. I have contacted my Toyota dealer on 6/7/24 and again on 10/28/24 and they said that "A remedy is still not available" and "Toyota has not found a fix yet". It is now Feb 2025, more than a year after the recall for this matter, and Toyota has still not provided a fix.
Toyota’s Occupant Classification Sensor (OCS) recall, which prevents airbags from deploying in a crash, was announced in November 2023. Despite multiple calls over the past year, Toyota has failed to resolve the issue, repeatedly giving me the runaround—both over the phone and in person at the dealership. This is completely unacceptable. My previous Camry had an airbag recall, which was fixed just before a serious accident caused by an unlicensed driver. Thankfully, the airbags deployed, likely preventing severe injury or worse. Now, I face the same dangerous issue again with this recall, and I refuse to put myself or my son at risk by driving a vehicle with defective airbags. After finally escalating the issue to Toyota corporate, they offered me a loaner vehicle. However, after spending an entire day coordinating and traveling to pick it up, the dealership treated me terribly, refusing to provide a comparable vehicle with basic features like Apple CarPlay for GPS. The staff was rude and unprofessional, making me extremely uncomfortable leaving my car there for an estimated four months—the earliest they claim they can fix it. This is my primary vehicle—our only car for long trips and daily use. I have an older car for short errands, but this is not a viable alternative. To make matters worse, when I reported the terrible experience back to Toyota corporate, they had no solutions, and will not offer rental car reimbursement. This is negligence, plain and simple. This is the second time in the past 10-15 years Toyota has faced a major airbag recall, with at least 28 fatalities and a $70+ million settlement tied to past failures. How is Toyota being allowed to do this again? They must be held accountable.
See attached document for complaint.
The contact owns a 2020 Toyota Camry. The contact received notification of the federal safety agency Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2020 Toyota. The contact received notification of the federal safety agency Campaign Number: 23V865000 (Air Bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the remedy parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
There has been a safety recall for the passenger airbag for my Toyota for over a year. My dealer says Toyota has not provided them with the part (s) to fix the problem leaving me to drive in an unsafe car exposing passengers, and myself when I had to have someone driver for me after foot surgery, to danger.
I am filing this complaint to report a serious and ongoing issue regarding the unresolved safety recall 23TA15 (Interim Notice 23TB15) for my vehicle, a 2020 Toyota Camry LE (VIN: [XXX] ). The recall is associated with a critical defect where the passenger airbag may fail to deploy (the federal safety agency #23V865). It has been over 1 year since this recall was issued, and despite repeated visits to Toyota dealerships, I have been informed each time that the required remedy is not yet available. This delay is unacceptable, particularly for a defect that directly compromises the safety of vehicle occupants. The inability of the passenger airbag to deploy in an accident poses a significant risk of severe injury or death. As the owner of this vehicle, I am extremely concerned that Toyota has not prioritized this issue or provided an adequate solution within a reasonable timeframe. I respectfully request the federal safety agency to investigate this matter and take the necessary actions to ensure Toyota fulfills its responsibility to provide a timely and effective remedy for this critical safety recall. I would also appreciate guidance on any additional steps I can take as a consumer to expedite the resolution of this issue. Thank you for your attention to this urgent matter. I am available to provide any further information or documentation required. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2020 Toyota Camry. The contact received notification of the federal safety agency Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the "Failure - Ignition Control" message was displayed. The contact stated that occasionally the seat belt warning chime failed to turn off while the seat belt was secured. In addition, the contact stated that the vehicle occasionally failed to start, and all four door latches failed to unlock while using the key fob. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,000. VIN tool confirms parts not available.
The contact owns a 2020 Toyota Camry. The contact received notification of the federal safety agency Campaign Number: Â 23V865000 (AIR BAGS) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms no parts available.
Air bag malfunction report to dealer waring on dash
The contact owns a 2020 Toyota Camry. The contact received notification of the federal safety agency Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
It looks like this recall was also submitted in February 2024 and just reissues but still has no repair available. Just wanted to bring it to your attention since it is now a recall that is 6 months old with no fix.
The contact owns a 2020 Toyota Camry. The contact received notification of the federal safety agency Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2020 Toyota Camry. The contact received notification of the federal safety agency Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
A life saving part of my car has been recalled. Toyota is yet to fix my car. I'm afraid for myself and my family's safety in this car.
My car has been brought into the shop over two times due to a recall that has no yet been resolved and has no time frame as to when there will be available parts created to fix this issue. The passenger air bag is in for a recall as in case of anything, the air bag will not deploy correctly or at all. This is a major safety issue as it can cause the death of the person rising in the passenger seat. I do not feel safe driving in this car especially since my car is always a full house and it is used as a family vehicle where all 5 seats are being used at once. This is a recall that was later found on this car meaning that the car was built like that. Again, I do not feel safe as I have had family members die in a car accident before. I have asked the dealership multiple times to resolve this issue. On June 23rd 20024, I was almost in a car accident. All 5 seats were being used and we were almost hit by a car that was going over approximately 85mph. A life could have been taken if we would have been hit and the air bag would not have deployed at all or correctly. My car has been in the shop, Hanlees Hilltop Toyota since Monday June 24th. I was concerned about the airbag and again, they do not have any parts that have been created by TOYOTA manufacturer. I asked for a loaner car and they did not want to help nor provide me with one. I do not feel safe in this vehicle and the airbag not working should be considered high risk and this car should not be drivable due to this major high risk issue.
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