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Toyota Camry screen failure problems

16 of the 17,932 owner complaints about the Toyota Camry describe screen or infotainment failure, most of them for the 2019 model year.

owner complaints
16
worst model year
2019
typical mileage
17,500
Is there a fix? There is 1 recall for this area of the car. See below

By model year

  • 2019
    3
  • 2018
    1
  • 2017
    2
  • 2015
    1
  • 2014
    2
  • 2012
    2
  • 2009
    2
  • 2008
    1
  • 2007
    2

What owners say

Filed Jan 31, 2024 · Electrical · 85,000 miles · GA

The contact owns a 2019 Toyota Camry. The contact stated that the vehicle failed to start. The contact stated that after replacing the battery, the vehicle was able to start; however, the infotainment system became inoperable and continuously rebooted. The contact stated that the rearview camera was still operable. The vehicle was taken to the dealer, where it was determined that the infotainment system needed to be replaced, and a repair fee was charged. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000.

Filed Jul 28, 2023 · Driver assistance, Electrical · SC

The contact owns a 2017 Toyota Camry. The contact stated that the infotainment system was stuck in reboot mode. Additionally, the contact stated that the rearview camera failed to turn on intermittently and the rearview camera image was intermittently blurry. There was no warning light illuminated. An unknown dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was unknown.

Filed Jun 20, 2023 · Lights · AR · crash

My navigation system is stuck in a reboot mode where is flashes a very bright white screen. I was driving at night and the screen is so bright, and there’s no way to turn it off or adjust the brightness. It was bright that I could not see the road and hit the ditch when I went to turn onto my road. Its very hard to drive at night with this bright light flashing from the entire radio screen it makes it extremely dangerous to be out after dark.

Filed Feb 7, 2022 · TN

2015 toyota camry touch screen unresponsive sound button

Filed Sep 3, 2020 · 2,700 miles · GA

Apple car play freezes. Top of the screen is the only thing visible. The bottom half of screen is black. I have had this issue since I purchased the car in july 2018 . I have a 2019 se and toyota keeps a saying it's the iphone. I have had the xr and the se currently. I have done a hard reset myself with corporate as well.after over 15 visits to toyota they replaced the radio. Unfortunately it's still freezing.

Filed May 28, 2020 · Driver assistance, Electrical · 39,000 miles · OH

I was driving in my 2017 toyota camry with 40,000 miles. I was in the vehicle with my three children and we were going to get something to eat. We were traveling on a 4 lane very busy street doing the speed limit of 30 MPH. When all of a sudden the car stopped with no warning or anything.the whole system shut down. I panicked because this almost caused a major accident. My radio keeps rebooting and will not click off. When I turn my left turn signal the car shuts down. I am very disappointed in toyota and their treatment of my concerns. I am afraid to drive the car because it is not safe to drive and puts me and my children in danger.

Filed Oct 4, 2019 · 10 miles · GA

Brand new 2019 camry with issues . Front crash camera will say that it is off but it is on. Apple carplay radio freezes, glitches and shuts off.

Filed Jul 11, 2019 · Acceleration, Electrical · 17,500 miles · AL

This vehicle gave me problems from the beginning. To begin, it began breaking me in the middle of the road going about 45-50 MPH. This continued to happen and my toyota dealer told me that I was a liar. I continued to drive the car, unknowing when it would stop me in the middle of traffic again. It then had electrical problems because the dashboard and radio would go black while I was driving; my air conditioner would stop as well. Also, I was driving on an interstate alone with my cruise control on and it kept breaking me and telling me that there was another car in front of me. This continued for about 30 minutes of constant driving (picture below). The last thing that happened to me in this car was that the lane assist would pull me out of my lane and into another when trying to correct between lines. This happened a few times and toyota would do nothing about it. My mother was driving my car one day about 75 MPH on an interstate and it pulled her off the road to the left. This car gave me nothing but trouble since purchasing it brand new. My car started this trouble within 5 months of me owning the vehicle and toyota provided no assistance. I was very upset and disappointed that I chose this car above others. I hope toyota will do their job and fix these problems so another camry driver may not experience what I, unfortunately, had to.

Filed Oct 5, 2015 · Electrical, Steering · 70,000 miles · MN

First, the transmission is really jerk when accelerate at stop light. It also jerk really hard when down shift. It feels like the transmission is delay. Second, the electric steering wheel. The radio just shut off by itself and the steering wheel light came on at the same time, and then the light came off and the radio restarted by itself again. I feel like the electric has some problem.

Filed Jan 2, 2015 · Electrical · 7,800 miles · NJ

On dec. 1, my radio/ipod system malfunctioned. I was not able to go from am to fm to my ipod. Toyota replaced the radio unit with a rebuilt unit. On dec. 31, the entire system failed. The display screen is black; thus in addition to not having any sound system, the back up camera cannot display what is behind me.

Related recalls

Electrical system: ignitionReported November 20, 1997 · 289,326 vehicles affected
What is wrong
Vehicle description: passenger vehicles. Due to a possible jamming of the lock pin of the key interlock solenoid, it is possible to remove the ignition key even when the shift lever of the automatic transmission is not in the "park" position.
Risk
Under such a condition, should a driver fail to move the shift lever to "park" position and also fail to activate the parking brake, the vehicle could roll away down a slope.
Remedy
Dealers will replace the key interlock solenoid.

Recall number 97V213000 · Recall details

Questions about the Toyota Camry screen failure

Which Toyota Camry years have screen or infotainment failure problems?

The model years with the most reports are 2019 (3 complaints), 2007 (2 complaints) and 2009 (2 complaints).

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