Tl* the contact owns a 2003 toyota corolla matrix. The contact received notification of the federal safety agency campaign number: 15v043000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part for the repair. Ma 10/19/2015
2003 Toyota Corolla Matrix airbags complaints
Page 2 of 2: complaints 11 to 27 of 27, newest first, as owners wrote them.
Folks, ? The safety recall is dated january 27, of this year (2015) . ? I have waited five months, so far, for a remedy to this manufacturing defect. ? Going into the sixth month, we continue to be concerned for our safety each time we drive our matrix. Please help, for goodness sake, without further delay! Yours, [xxx] indianapolis information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
Tl* the contact owns a 2003 toyota corolla matrix. The contact received notification of the federal safety agency campaign number: 15v286000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Ma 10/1 updated 12/28/2015
Last may 5 melody toyota san bruno told me they have to do a recall on the front passenger airbag inflator. And it was fine for 3 months. Then on aug. 9 when I was taking my cousin to the airport (sfo) the SRS warning light just came on all the way straight home. And I drove back to melody toyota last tuesday since they told me they can't attend to me last monday because technician shortage. After they made the diagnosis on my car they said there's a short circuit on my airbag spiral cable clock spring w/c is located inside the steering wheel. They said if this spiral cable is defective all the airbags in my car is disabled and will not deploy if I hit another car or a tree w/c is really life threatening. My question is why do I have to pay $550.00 to get that spiral cable replaced. And on the other hand my car doesn't have any problem not until when they replace that front passenger airbag inflator last may 5. They even ask me if I had an accident recently. I think they should know that since they've been doing all the services on my car for 6 years. Or is there any recall on this spiral cable? I hope you give me an answer to this question. Also please this complaint will be anonymous for now. Thank you
The air bag warning light came on dash and I was told the driver side air bag had to be replaced. I had to pay $1196.69 because it was not under a recall even though I had 3 other recalls which included the passenger air bag inflator, air bag wire harness and the center air bag sensor assembly. So with all the safety recalls on the passenger side air bag system, I do not understand why the driver air bag is not covered on any safety recall? I really think this should be covered under a safety recall since I was told by the rep at the toyota dealer the air bag will not work when this air bag warning light is on.
Tl* the contact owns a 2003 toyota corolla matrix. The contact stated that the federal safety agency campaign number: 15v043000 (air bags) exceeded a reasonable amount of time for repair. The dealer stated that the parts were not available. The manufacturer had not determined a solution to deter the failure. The VIN was associated with the recall since january 27, 2015. The vehicle could not be repaired. The contact had not experienced a failure.
I was notified in march that my car had a bad airbag and I would be notified when it would be replaced. I just talked to my dealer and they have no idea when it will get done. That seems un acceptable to me that we have 3/4 of a car til it gets replaced. Shouldn't there be a timetable on recalls? Thank you.
Tl* the contact owns a 2003 toyota corolla matrix. The contact received an interim notification for the federal safety agency campaign number: 15v043000 (air bags) in march of 2015; however, the parts needed to do the repair were still not available. The contact felt the manufacturer exceeded a reasonable amount of time. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 7/14/15*cn updated 07/21/15
While stopped at a red light, the driver side airbag in my 2003 toyota matrix deployed striking me in the head/chest area. Stunned and disoriented, I didn't realize what had happened until a good samaritan helped me out of the car. She was telling me to exit the car, however, my seatbelt had retracted and locked with such tension, that I was barely able to reach across and press the release button. After the driver side airbag deployed the passenger airbag deployed as well, causing damage to the windshield. There was one or two subsequent explosions - I am unsure what those noises were. I was able to put the car in park and exit the vehicle. A police officer was nearby and heard the explosion and came over to check on the situation. He tried turning the car off, but the horn was stuck and continued to honk - he then decided to turn the vehicle back on, which stopped the honking of the horn. The car was still able to be driven and an officer drove the car across the street to a local toyota dealership. My car still sits in the lot where toyota has performed inspections, diagnostic tests, downloaded data and compiled a report (of which I have not received a copy of) that has been sent to toyota legal. Ironically, I received a recall in the mail one week after the incident for an SRS / ecu recall.
I can not get a straight answer from toyota, both my local dealer and the corporate office regarding a passenger air bag recall (front passenger airbag inflator module). It's been almost a full year, and no one can tell me when this repair will be done. The last letter I received (feb. 3, 2015) from toyota, said they are working on states with high humidity first. Their solution, is not to drive the vehicle and use public transportation, and rent a vehicle. This is not a solution. I live in massachusetts, and it gets pretty humid during the summer months. I think toyota thinks the longer they wait the fewer recalls they will have to perform as the vehicles are getting older and older.
Tl* the contact owns a 2003 toyota corolla matrix. The contact received notification of the federal safety agency campaign number: 14v312000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Some toyota matrix's have a recall on the spiral cable, not mine. It has been out for 3 years, I can't get toyota to even research my claim as they state that my car doesn't fit their recall profile.
Toyota airbag recall case #[xxx] ***2/13/15: had to drive 135 miles with 72 yr old vietnam vet business partner crammed in back seat amongst other cargo during a business trip.*** must operate vehicle with passenger in car for business 85% of usage time. Otherwise I cannot run my business!! Toyota refuses to provide me with a solution or a rental until solution is available. They want me to put my 72 yr old vietnam vet business partner in back seat with fully loaded cargo rather than help me fix the airbag problem. They absolutely refuse to help me. This is wrong. I cannot operate my vehicle for business without my business partner. Toyota will not provide me with any workaround, nor any solution, in any timely manner. But yet they tell me I cannot operate my vehicle safely as I need to do to continue running my business. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The recall letter says I'm not just not supposed to have people sit up front until the parts are available to fix the problem. That is not realistic. I need something done sooner please.
Has been in for repair since nov 2014 and no sign of getting fixed. Toyota will refuse to provide loaner car after feb 23, 2015 but refused to give me a letter saying my car was safe to drive. Today I received a letter saying to keep passengers in the back seat - that this their solution. They still try to deny that humidity is not a proven cause since incidents have occurred out of humid areas. I listened to the hearings and the toyota representative said they don not know the cause but still they are forcing me to begin driving the car again at the end of feb 2015.
There has been a recall on the front passenger airbag inflator module. Despite several notices and a federal reminder to have this fixed as a customer, toyota as a company has no remedy as of yet. All paperwork states "any authorized toyota dealer can inspect and, if necessary, replace the airbag inflator module...please contact any authorized toyota dealer dealer to schedule an appointment to have the remedy performed as soon as possible." after making this appointment and leaving my car overnight, I was told there was no remedy available. After calling toyota, they said that at this time the only solution is to not allow a passenger to ride in your car. This defeats the purpose of a car. If you have notated an issue and want to alert the public and have us all take time off to have the issues fixed, then why wasn't there a "fix" in place. It seems as though they can replace the entire airbag inflator module to fix the problem, but they are not wanting to take on that cost, which puts me and my family/friends in danger. This is ultimately frustrating, inconvenient, and dangerous. This is an extremely libelous situation.
I have my toyota matrix about 5 or 6 years. Had 4 or 5 times recall on the different parts. I don't feel safe any more with this car. How should I trust for another parts are ok. I have a kid with me when I'm driving. They should get the car back and pay for it. I worked so hard to pay for this car. Shame on toyota.
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