Takata recall - we have 2 out of 3 of our family cars affected by this recall to which there "is no remedy" available. Very inconvenient for no one to be able to ride in the passenger seat and probably not even safe for the driver or backseat passengers either. When will this be fixable?
2009 Toyota Corolla Matrix airbags complaints
Page 2 of 2: complaints 11 to 40 of 40, newest first, as owners wrote them.
Tl* the contact owns a 2009 toyota corolla matrix. The contact received notification of the federal safety agency campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Toyota of pasadena, california was made aware of the recall and stated that parts would not be available for two weeks. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I have visited fordham toyota at 235 west 154th street new york, ny on 4/21/2017; and 5/17/2017 and I was told the part was on hold. On 5/11/2017 I received a call and I was told to return on 5/15/2017 to install the required part. My car was kept in the dealer until 3pm. And then was told that the part was not available. I have missed (2) days of work due to this issue and it has not been resolved. I feel toyota is not making any effort to remedy this issue, please advise.
Takata recall letter that we received from toyota directed us to stop using the passenger seat in the car due to safety concerns, and advised that we would receive further instructions in april. It is now may and we have not heard from toyota and the local dealership advises us that no remedy is available for us. We are not able to safely use the vehicle as a family, and we have no idea when or if we will be able to use the vehicle safely again. The vehicle is currently being used daily by driver only, and it is unclear whether the vehicle poses a threat to driver's safety.
Takata recall toyota motor corporation USA sent me a notice falsely claiming that the parts to fix my passenger side airbag were in stock. I called the dealer on 5/1/2017 and told them I wanted to get this recall done. I told the dealer the model and year of my car. I was told to bring the car in. When I arrived at the dealer, I was told that they did not have a part in stock that was necessary to perform the recall repair. The dealer further stated that the part was on back order and they did not know when it would come in. I called the toyota motor corp USA national hot line for the recall and asked when the part(s) would come in. The representative did not know. I was put on hold while the representative called the dealer. When the representative came back on the line, she stated the she spoke to the dealer and the dealer said the parts(s) order was not in stock at the place that they were submitting the order to and that he did not know when the part would be delivered to the dealer. Because of the above statements I believe that toyota motor corporation knowingly sent out a recall notice stating that the parts were available when they were not in stock. I would like to request that an investigation be instigated to determine how many notices were sent out to vehicle owners saying that parts were available when their were either not enough parts in stock to fulfill the notices that were sent out and or the parts were not in stock at the time the notice was sent.
Tl* takata recall. The contact owns a 2009 toyota corolla matrix. The contact received notification of the federal safety agency campaign number: 16v340000 (air bags) however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2009 toyota corolla matrix. The contact received notification of the federal safety agency campaign number: 16v340000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was invalid. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 05/30/17
Takata recall passenger side air bag. Received notice in jul;y 2016. It is now march 2017.advised not to allow any passenger to ride in the front passenger seat. This is a terrible inconvenience. After 8 months toyota should make the remedy a priority. This is unacceptable.
Takata recall - the manufacturer has sent us a letter asking us to not operate the vehicle with an occupant in the front passenger seat, but has not provided a fix. This severely reduces the utility of my vehicle - reducing its passenger capacity by 25%. In addition, this creates an unreasonable expectation that I am unable to fulfill due to the necessities of everyday life. I feel that the dealer and/or toyota has failed to provide a remedy to the takata airbag defect within a reasonable time and request restitution for the lost utility and inconvenience.
Tl* the contact owns a 2009 toyota corolla matrix. The contact received notification of the federal safety agency campaign number: 16v340000 (air bags); however, the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. I do not think that a safety recall that can cause death should be ignored and simply telling me not to use the passenger seat is unacceptable as my family only has one car and uses all the seats. I need my car fixed or a replacement vehicle.
Takata recall we received the notice of recall last may (2016). We have received no other notification from toyota or the oem manufacturer (takata). Given the potential severity of the problem, I do not consider this "timely" on toyota's part and request they be encouraged to get this done. Please note that the recall notice advises us not to operate the vehicle with anyone in the front passenger seat. This is a significant limitation. I realize that the remedy can't be accomplished overnight but it seems like some progress should have been made in the 9 months since we received the notice. In all other respects the vehicle has been excellent and the two previous recalls were accomplished quickly.
Dear sir or madame, please assist us with our problem. Toyota is really bad about this latest recall. It still has not been fixed! It is ridiculous that the "fix" is not to sit in the passenger seat. This lowers the value of my car since who wants to buy a used vehicle with this serious issue! Plus my wife cannot sit next to me to give me directions since I am deaf and cannot hear the GPS. Can't they just turn it off rather than letting it explode? We have another recall with them and that still have not been fixed in many years. I am still waiting for my $87 recall settlement for many years and here is another recall is not being done! Now checking on a class action lawsuit against toyota since this car cannot be used for the number of passengers it was purchased for! We may not be able to afford a new car, but we will roar. Please help us owners get this fixed??? Thank you for your help, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Takata recall I just received notification about the takata recall and I was concerned because I have lived in humidity and fluctuating temperatures. I contacted my local dealership and they advised that they did not have a solution at this time. It is extremely frightening to know that your vehicle is not safe for you or your passengers. I have been advised by loved ones that takata was aware of this defect in 2004. Four years before I purchased my vehicle. It seems unreasonable that after buying a care brand new and paying in full that you should discover your life, and the lives of your family were not taken into consideration by the individuals that have been aware of this for some time. It is infuriating that they didn't offer a temporary solution, such as removing the air bag until the parts could be replaced. At this point I have to hope that my air bag isn't deployed for any reason, which makes me very nervous.
Takata recall: in april, 2016, I received a notice from toyota that my vehicle would be recalled for an airbag replacement. Furthermore, I was not to allow anyone to use the front passenger seat until the replacement was made. This is a hardship. Toyota and my dealer, gatorland toyota in gainesville, fl, agreed to loan me a rental car free of charge if needed due to hardship. I have used a rental car from gatorland twice now, but this is inconvenient. Furthermore, my vehicle is not worth its full value for resale without the airbag replacement. Replacement is now scheduled for may 2017, according to gatorland, but this date has been moved back several times already.
Takata recall: the federal safety agency attendant I talked to about airbag recall on 09 matrix didn't seem to know anything about when it was to take place and told me to call toyota. I need to have this fixed also toyota doesn't have answer either! I can't afford a new car and you say this one isn't safe but what are you doing to make toyota fix it?
Takata recall. The recall has affected my daily use of my vehicle since I am unable to carry a passenger in the front passenger's side seat. This has been an issue since may 2016. When I call toyota, I continue to get the response that a remedy is not available and they will let me know as there is a remedy.
Tl* takata recall. The contact owns a 2009 toyota corolla matrix. The contact received notification of the federal safety agency campaign number: 16v340000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall: the speed in which toyota is remediating this problem is unacceptable. My car is my family's primary vehicle. The solution of not riding in the front seat until the car is officially recalled does not work for my family of four, since I have 2 car seats that take up my back seat. I feel that my life is in danger every time the four of us ride in the car. It now has been approximately 5 months since I was notified about my defective airbags.
Takata recall 16v‑340: I was notified by toyota that my vehicle was subject to the takata airbag recall for passenger side airbags 3 months ago. The dealer indicated that a replacement part was not yet available and was unable to give me an estimated timeframe in which it would be available for replacement. I am concerned about the safety risk. The toyota notification indicated that if I believe that the dealer or toyota has failed or is unable to remedy the defect within a reasonable time frame, I may submit a complaint to the federal safety agency via this site, and so am doing so. Toyota is responsible for ensuring that vehicles meet safety standards and that when a safety concern is identified it is addressed in a timely and responsible manner. The manufacturer has failed in this regard. It is unreasonable to ask vehicle owners to operate the vehicle without a passenger in the front seat until the manufacturer can get around to fixing the problem.
Takata recall I haven't been able to drive with a passenger in my car for five months now. It is impeding my way of life. Also, I don't feel safe driving the car at all, but I have no choice. I think it is well past the time these airbags were fixed.
Tl* the contact owns a 2009 toyota corolla matrix. The contact received notification of the federal safety agency campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was invalid. The contact had not experienced a failure.
Takata recall - I received a notice in the mail stating that my vehicle has this defect. There is currently no remedy for the problem and the only suggestion is that I do not operate my vehicle with a passenger.
Takata recall: I first found out about this recall in february 2016. It is now the end of august 2016. How long are toyota and takata going let their customers drive in vehicles in which one of the key safety features (my air bag) could cause a worse injury than the accident itself?
Have heard nothing from toyota regarding recall on takata airbag.
"takata recall" I feel like toyota is not coming up with a remedy fast enough. I feel scared driving my car cause anything can cause the airbag to erupt.
Tl* takata recall. The contact owns a 2009 toyota corolla matrix. The contact received notification of the federal safety agency campaign number: 16v340000 (air bags); however, the parts for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owned a 2009 toyota corolla matrix. While driving 50 MPH, the vehicle accelerated independently and crashed into a rail several times. The air bags failed to deploy. The contact sustained injuries to the neck, arm, and back that required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was notified of the failure. The failure mileage was unknown. ..updated 11/02/15*bf updated 12/03/15*lj, 4/3/18*jb
I was involved in an accident where a driver t-boned my vehicle on the drivers side,the drivers side door took the worst damage along with the roof molding,fender and quarter panel,state farm declared the car a total. I called toyota and open a case because the air bag sensor number 3 in the owners manual in the drivers side door did not deploy,I sent toyota 12 pictures with the damage and the door was the worse,the rep assigned to my case was in complete denial and said that sensor would not have deployed the airbag even if I were killed! He just washed his hands with my case and ran me around about the door sensor and why is it there if it doesn't work is my question. Should I seek legal council or just let toyota off the hook? Don't think its fair to us consumers.
From my apartment parking space I had to make a u turn. Gently put my foot on accelerator, approx. @2mph, turning right, matrix began to go faster, put my foot quickly on the brake, the car accelerated at a higher speed crashing me into a brick wall, all within parking area. Estimate of damage was $6,000.00, frame severely bent, bumper & hood destroyed. Side front fenders have to be replaced. Undercarriage damaged. The front impact was very fast, no air bag went off. Rear side panels popped off.
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