FORMAL VEHICLE SAFETY COMPLAINT – REQUEST FOR CORPORATE INVESTIGATION Vehicle: 2011 Toyota Corolla VIN: [XXX] Date of Incident: XXX Speed: Approximately 60 MPH I am writing to formally report an extremely serious safety incident involving my 2011 Toyota Corolla on XXX. While driving approximately 60 miles per hour, the entire hood of my vehicle suddenly detached. The hood completely separated from the vehicle and blew toward the left side, causing significant damage. The impact resulted in the following damage: Shattered windshield. Damaged side-view mirror. Dented fender. Broken lines and components connected to the windshield wiper system. I want to emphasize that the hood had not been opened recently. There had been no recent work involving the hood that I am aware of. This was an incredibly frightening experience. Fortunately, because it was a Saturday and traffic was relatively light, there were no other vehicles immediately near me when this happened. Had another vehicle been nearby, the consequences could have been catastrophic. I am extremely concerned about how an entire hood could detach from a vehicle traveling at approximately 60 MPH. This incident raises serious questions about the reliability of the hood latch, secondary safety latch, hinges, and overall hood retention system. I am requesting that Toyota take immediate action to: Conduct a thorough investigation into the cause of this incident. Determine whether a manufacturing defect or component failure contributed to the hood detachment. Review any previous complaints involving similar incidents with 2011 Toyota Corolla vehicles. Determine whether this issue presents a broader safety concern for other Toyota owners. Address the extensive vehicle damage resulting from this incident and consider appropriate compensation. Provide a written explanation of the investigation findings and Toyota’s proposed resolution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2011 Toyota Corolla body problems
23 complaints (4% of all complaints for this car). Typical mileage when it fails: 31,000. 10 crashes reported.
- owner complaints
- 23
- of this car's complaints
- 4%
- typical mileage
- 31,000
- crashes
- 10
- recalls
- 1
Which part fails
- Body21
- Body: trunk lid1
At what mileage
Complaints by mileage at the time of the problem.
Toyota Corolla body problems in other years
Related recalls
Structure: body: roof and pillars
- What is wrong
- Southeast toyota is recalling certain model year 2010-2011 corolla vehicles equipped with a non-toyota, blue tooth hands free device or navigation unit and certain model year 2011 toyota sienna vehicles equipped with a non-toyota, overhead entertainment system and/or bluetooth hands free device. There is a possibility that the front a-pillar trim panel retention clip may have been damaged during the installation of the aftermarket accessory.
- Risk
- A damaged a-pillar trim panel retention clip may allow the trim panel to come loose and injure an occupant in the event of a crash.
- Remedy
- Dealers will inspect the a-pillar trim panel retention clip and replace it if necessary free of charge. The safety recall began on december 30, 2011. Owners may contact southeast toyota at 1‑800‑301‑6859.
Recall number 11V566000 · Recall details
What 2011 Toyota Corolla owners say
Most recent owner complaints, unedited.
I am writing to formally request a recall or resolution for a significant defect in my [2011, Toyota, Corolla] vehicle, which I purchased in 2011. Over time, the paint on my vehicle has begun peeling extensively, affecting not just the aesthetics but also potentially the resale value and durability of the car. This issue appears to be a widespread problem among vehicles of similar make and year, suggesting a potential manufacturing defect. Given the extent of the paint deterioration, I kindly request that Toyota Company acknowledge and address this issue through a recall or appropriate corrective measures. Vehicle Details: Make & Model: Toyota, Corolla Year: 2011 VIN: [XXX] Current Mileage: 80,000 Estimated I would appreciate a prompt response regarding my request. Please let me know the next steps in addressing this concern, including any available remedies Toyota may offer. You may contact me at [XXX] or [XXX] at your earliest convenience. Thank you for your time and attention to this matter. I look forward to your response. Best regards, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Tl* the contact owns a 2011 toyota corolla. The contact stated that the molding on the front driver's side window detached, making it difficult to roll the window up or down. A dealer was not contacted. The contact called an independent mechanic and was informed to contact the manufacturer for assistance. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 46,000.
Tl* takata recall. The contact owns a 2011 toyota corolla. The contact stated that the manufacturer failed to provide the remedy and repair parts to the dealer within a reasonable time frame. The dealer (ray brandt toyota, 2460 veterans blvd, kenner, la 70062, (504) 464-4500) stored the vehicle outside for over a year and indicated that they serviced the vehicle months later for the federal safety agency campaign numbers: 17v006000 (air bags) and 16v340000 (air bags). The contact was uncertain if both repairs were completed. In addition, the headlamp lenses were foggy, the fog lights had water intrusion, the rubber molding around all of the windows was dry rotted, and the dashboard had dents and an imprint that were unable to be removed. The dealer failed to remedy the additional failures. The manufacturer was notified and a case manager was assigned. The contact made numerous calls to the manufacturer, but had not received a resolution for over a year. The failure mileage was not available. Parts distribution disconnect.
Takata recall. Air bag hasn't been replaced. Received notice a year ago june 2016.
Tl* the contact owns a 2011 toyota corolla. The contact stated that the air bag warning light remained illuminated and the driver side dashboard was deteriorating. The vehicle was not diagnosed or repaired. The VIN was included in the federal safety agency campaign number: 16v340000 (air bags). The manufacturer was made aware of the failure. The approximate failure mileage was 66,868.
Tl* the contact owns a 2011 toyota corolla. While the trunk was open, it independently closed without warning. The contact sustained a head injury that required medical attention. The vehicle was taken to the dealer, but was not diagnosed nor repaired. The failure recurred. The manufacturer was not made aware of the failure. The approximate failure mileage was 36,000. The VIN was unavailable.
Paint seem easy get bump form little limb fall on it or stratch so easy .. It seem cheap paint and body .. Need to know about recall air bag.. I want ot get recall fix aspa.. Also bumper easy come off .. But they put new one last two years ago.. Body part is very light and cheap..
Paint seem easy get bump form little limb fall on it or stratch so easy .. It seem cheap paint and body .. Need to know about recall air bag.. I want ot get recall fix aspa.. Also bumper easy come off .. But they put new one last two years ago.. Body part is very light and cheap..
Body front is easy bend.. It cheap mader.. Air bag need to check cause recall now..
Questions about the 2011 Toyota Corolla body
Does the 2011 Toyota Corolla have body problems?
Owners have filed 23 complaints about the body of the 2011 Toyota Corolla, 4% of all its complaints.
At what mileage do 2011 Toyota Corolla body problems start?
The typical (median) mileage in owner complaints is 31,000 miles.
Was there a recall on the 2011 Toyota Corolla body?
Yes, 1 recall: 11V566000. Check your VIN to see if your car still needs the free repair.
What year does the Toyota Corolla have the most body problems?
The Toyota Corolla model years with the most body complaints are 2009 (42 complaints), 2015 (33 complaints) and 2014 (32 complaints).
Other 2011 Toyota Corolla problems
Airbags 418Acceleration 46Steering 43Engine 26Brakes 21Electrical 18Transmission 18Fuel system 11Seats 8Suspension 8Seat belts 6Visibility 6Wheels 4Driver assistance 3Tires 3Lights 2
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