While I was driving in the middle lane through an intersection, a car from the opposite side failed to yield while turning and hit me on my driver's side. My car was traveling at approximately 35 MPH, and the other vehicle was exceeding the speed limit. The impact caused my car to veer in the opposite direction and I lost consciousness immediately. The fire department had to extract me from the passenger side door as my driver's side door was jammed shut. Both the driver's door and the rear door on that side cannot be opened, rendering the car undriveable and necessitating towing from the crash scene. The collision was severe, causing my head to snap back and forth against the steering wheel, along with impact to the left side of my body and whiplash to my neck, back, and chest. I was taken to the nearest ER by ambulance, experiencing bruises as well as severe pain in my head, neck, back, and chest, making breathing difficult. Despite the intensity of the crash, the airbags did not deploy, leading to further jolting of my body against the car interior. I had bought the car directly from a Toyota dealer, but I have not been contacted by Toyota regarding any potential manufacturing defects. The failure of the airbags to deploy after such a significant impact and the speed of the other vehicle has raised concerns about the safety of my car, as I was under the impression that it was free of defects.
2017 Toyota Corolla: airbags did not deploy in a crash
23 of the 178 complaints about the 2017 Toyota Corolla describe airbags did not deploy in a crash.
- owner complaints
- 23
- of this car's complaints
- 13%
- typical mileage
- 27,000
- recalls
- 1
Airbags did not deploy in a crash by model year
What owners say
While driving approximately 35–45 mph, my vehicle struck a deer in a frontal collision. The impact resulted in significant front-end damage and the vehicle was later declared a total loss. The airbags did not deploy. At the time of the crash, the vehicle was subject to an unrepaired federal safety recall involving the airbag control unit (ZF-TRW ACU recall). I experienced soreness following the crash. No airbags deployed.
The contact owns a 2017 Toyota Corolla. The contact received notification of the federal safety agency Campaign Number: 20V024000 (Air Bags). The contact stated that while driving at 15-20 MPH, the forward collision avoidance feature failed to alert her of vehicles ahead. The contact swerved the vehicle, crashing into the bridge wall. The air bags did not deploy. Several unknown warning lights were illuminated. The contact suffered bruising and neck pain, but no medical attention was received. The contact's mother, who was a passenger, suffered body aches and pain. The contact stated that her mother passed away from an unrelated illness a month after the crash. There was no police report filed. The vehicle was able to be driven away from the crash site. Furthermore, the contact stated that the vehicle was equipped with unknown tires, and that the front driver's side tire and spare tire had a blowout four times within a year. The front driver side tire was replaced by a tire retailer, Walmart, and an independent mechanic, but they were unable to determine the cause of the tire failure. The contact stated that after the crash, the front driver's side tire was flat, the rearview camera was inoperable, and the front passenger door handle had fractured and detached. The message "No Rear Visibility" was displayed. The vehicle was towed to the dealer, and the front bumper detached while being towed. The dealer informed the contact that the recall was not related to the failures. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and had an engineer inspect the vehicle. The engineer determined that the rearview camera and forward collision avoidance feature had failed. The failure mileage was approximately 60,000.
The contact owns a 2017 Toyota Corolla. The contact stated that while at a stoplight, an Audi truck crashed into the rear of the vehicle, allegedly due to being distracted by a cell phone. The air bags did not deploy. There were no warning lights illuminated. The contact sustained broken bones, whiplash, chest injuries, and a broken toe; her knee was swollen, and she had head, neck, and foot injuries. and medical attention was provided. There was no reported fire. A police report was filed. The vehicle was towed to an unknown location. The frame and fuel tank were bent. The vehicle was towed to the local dealer, who confirmed no recalls. Six months after the failure, the vehicle was taken to the same dealer who repaired the vehicle under the federal safety agency Campaign Number: 20V024000 (Air Bags). The contact believed that the vehicle was sold with an open recall. The vehicle was repaired. The manufacturer was contacted, who opened a case, but no assistance was provided. The failure mileage was approximately 9,800.
I was driving for work and got into a pretty bad accident and the airbags did not deploy. I am not sure if it was because the airbag recall I got fixed back in 2020 or it was because the damages weren’t enough to deploy the airbags.
I was hit yesterday and my airbags didn't deploy. WHY???
I got into a car accident on August 30, 2022. The airbags didn't go off. All of the airbags didn't go off when the accident happened. I have already filed a complaint against Toyota. They are looking into it.
The contact owned a 2017 Toyota Corolla. The contact stated while driving at 40-45 MPH, she saw an object on the road. The contact stated that as she was trying to swerve to the right to avoid the sharp object, the vehicle drove over the sharp object. The sharp object pierced the tires and the subframe. The vehicle hit the curb and bounced back into the road. The was an unknown fluid leaking. The air bags did not deploy. The contact sustained back injuries. The contact did not seek medical assistance. The vehicle was towed to a tow lot where it was totaled. There was no further information provided. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 20,300.
This is my daughter's car. We purchased it in December, 2019. She was involved in a collision on 02/02/2022. At an intersection, she hit a pick-up truck on the side likely going 30 - 40MPH. The front-end of the car was demolished and the car totaled for insurance purposes. The airbags did not deploy. The title has been signed over to the insurance carrier, Farm Bureau and I believe the vehicle is now at their designated salvage facility. My daughter is awaiting the final insurance settlement amount. There was a police report filed and my daughter was cited. There were no indications of any issues with the airbags prior to the accident.
I was driving my 2017 Toyota Corolla when I was hit on my driver side . All four panels on driver side needed to be repaired. The air bags never deployed . I was injured and can’t understand why the airbags never deployed
Driving through an intersection when a car turned left in front of me at the intersection. Speed was approximately 35-45 when collision occured. The front of my car hit the side of their car. After crash dash showed pcs malfunction see dealer no airbags deployed and seat belt did not lock up. Car was deemed totalled at 50k miles. I have whiplash and moderate back injuries. Car was taken in for recall on 3/28/2021.
Tl* the contact owned a 2017 toyota corolla. The contact stated in 10/22/2019 he was involved in a crash that included three vehicles. His vehicle and two other vehicles looking to make a left-hand turn. The contact was rear ended at 45 MPH and ended up crashing into the vehicle in front of him who crashed into the vehicle in front of them. The contact's air bags did not deploy. The contact had a minor concussion but the passenger was transported by ambulance with injuries to her face and back. There were no major injuries with the other vehicles. A police report was filed and the vehicle was totaled by state farm. The wreckage was towed to a salvage yard. The manufacturer and dealer where not called by the contact. The failure mileage was 27,000.
Service bulletins that may apply
- DP: On November 28, 2023, a class action settlement of claims for certain airbag control units was finally...
- Condition in which a musty smell is present
- Toyota Safety Recall and Service Campaign
- Revision notice
- This Service Bulletin includes precautions and key points for the front camera for Toyota Safety Sense C...
Related recalls
Air bags: air bag/restraint control module
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.
- Risk
- In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.
- Remedy
- Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1‑888‑270‑9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05.
Recall number 20V024000 · Recall details
Questions about the 2017 Toyota Corolla no deployment
Is airbags did not deploy in a crash a common problem on the 2017 Toyota Corolla?
23 of 178 owner complaints about the 2017 Toyota Corolla (13%) mention airbags did not deploy in a crash. The model year with the most reports is 2006.
Is there a recall or service bulletin for this on the 2017 Toyota Corolla?
There is 1 recall and 5 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2017 Toyota Corolla
Adaptive cruise 22CVT failure 11Grinding brakes 7Headlights 6ABS 5Stalling 5Sudden acceleration 5
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