[XXX] In reading the above article, Toyota recalled Corolla Cross Hybrid vehicles with many complaints and situations mirroring our accident. Before the accident, the vehicle displayed no warning signs. Despite the driver pressing the brakes and the assisted braking feature seemingly turning on (e.g., signal lights on the computer system), neither seemed to work in this situation. The damage was far too severe for the assisted braking feature to have activated, along with the driver pressing the brakes. After viewing the matter with those involved in the accident, many of us concurred that we believe either the braking system or the computer system failed. In the aftermath of the accident, the police, manufacturer, or third party hadn't reviewed the vehicle's status. On top of that, our insurance refused to investigate, urging us to discuss the matter with Toyota. Thus, we'd propose that the Corolla SE may experience an issue similar to the vehicles in the article. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2024 Toyota Corolla driver assistance complaints
Page 2 of 2: complaints 11 to 17 of 17, newest first, as owners wrote them.
Ever since my vehicle was new, the driver side blind spot monitor will periodically not work. This issue occurs primarily when starting the vehicle using the Toyota app, but also will have the issue when starting the vehicle normally. When all conditions are met, the driver side blind spot monitor will fail to illuminate during an entire trip unless the driver either: turns the vehicle off and back on, or: goes into the vehicle settings while driving and turns the blind spot monitor off and then on again. Upon doing either of these things, the driver side blind spot will resume normal operation. The issue has been confirmed by a Toyota dealership and is on file for my vehicle, and I also have video footage of the issue. While the dealership was able to witness the issue, the vehicle produces no codes and so the Toyota engineer advised it was a condition issue and not a vehicle issue. But this issue has been happening to me randomly since I got the car, and all of the facts point to this NOT being a condition issue. There are also SEVERAL other complaints on Toyota and Lexus forums for this exact same issue for varying models such as the Corolla Cross. This is a safety risk and can increase the possibility of a crash. While blind spot monitoring is intended to be an aid and should not be solely relied upon, inevitably there are drivers who will rely on that blind spot monitoring, not know it's broken, and potentially get into a collision due to the system leading them to believe the coast is clear, when it indeed is not. The first time I noticed it, which was within one week of owning the car back in January 2024, I was trying to get over to the left, saw that the blind spot was not illuminated, and almost made the turn except I checked manually first and saw there was a vehicle in my blind spot that the car did not pick up on. The fact that all it takes it turning the car off and on again leads me to believe this is a safety defect that needs addressed.
Brand new car with 300 miles jerks and jolts leaving from a stop and hesitates going up hill. Feels like car has no power behind it. Forward collision also breaks randomly. Currently at dealership.
See attached document for complaint
The system that is problematic for this vehicle is the Pre Collision System (PCS). This system is way too sensitive even on the lowest sensitivity setting, and I have experienced the car braking in error on multiple occasions when driving up or down a windy road. When I approach a bend in the road and there is a car parked on the side of the street, my Corolla will think that I am about to collide with the parked vehicle and make a loud beeping noise and automatically hit the brakes. This has frightened me on a number of occasions, and I am concerned that one day the car will brake in error while there is another vehicle behind me, resulting in a read-end collision. The only consistent method of avoiding this is to drive past the median in the road when approaching bends, which I very much dislike doing, as driving in the middle of the road has its own obvious risks. I have tried contacting the dealership about this, and was told to contact the service department. The service department was no help, saying that they aren't able to do anything about it and that I could try lowering the sensitivity of the PCS, which I had already done. This wouldn't be such a huge issue if there was a way to permanently turn it off. The process for turning it off takes about a minute, as it requires navigating a menu and finding the PCS option to turn off. Unfortunately, the PCS automatically reactivates every time the car is turned off and on again, and even if I use the shortcut method of holding the lane assist button for several seconds to disable the PCS, the car's screen will constantly flash, telling me that the PCS is turned off and annoying the driver to turn it back on. I know that Toyota does not have this issue with their PCS systems on their other vehicles, as I have driven a 2019 Camry before and the PCS system never went off when I drove on the same road, which led me to believe that the system on this 2024 Corolla is somehow defective.
Adaptive Cruise Control (ACC) is unstable in detecting the front car, not only in light rainy conditions but also in heavy rainy conditions. The ACC fails to detect sedans and small SUVs but can detect larger vehicles such as pickup trucks and full-size SUVs. The car does not provide any warning sound or signal to the driver when failing to detect. This poses a significant safety risk as the driver may not be aware that the system selectively detects the front car in both light and heavy rainy conditions. The driver had barely avoided the accident.
On 11/29/23 after 11:30pm, I was in the process of clearing an exit and at the tail end of the exit it felt like the car was "correcting" itself and I was unable to stay turning right. The steering wheel felt locked and I was unable to control the car. The car impacted the guardrail and I was able to regain control after the initial impact. -This is a BRAND NEW car with less than 100 miles at the time of the accident. - Prior to the collision, there were no warning signals from the dashboard. - I was not injured from the accident as I was only able to go around 27-33mph due to a tractor trailor clearing the exit in front of me. No others were involved. - The manufacturer sent an inspector to look at the vehicle and test drive it. However, they did not test drive in the same conditions I was in or at. - The issue was not reproduced by another party. (Photos were taken the next day)
VIN decoder
See the problems and recalls for an exact car
Buying a used 2024 Toyota Corolla?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history