-Passenger side front lower control arm rear bolt was not tight, control arm was moving back and forth, two other subframe bolts were not tight -Rattle over bumps appeared Oct 31, diagnosed by an independent shop on Nov 2
Toyota Corolla ball joint problems
31 of the 11,674 owner complaints about the Toyota Corolla describe ball joint or control arm failure, most of them for the 2016 model year.
- owner complaints
- 31
- worst model year
- 2016
- typical mileage
- 40,000
By model year
- 20271
- 20211
- 20191
- 20182
- 20171
- 20164
- 20152
- 20141
- 20101
- 20092
- 20062
- 20052
- 20021
- 20011
- 19993
- 19983
- 19971
- 19951
- 19911
Often reported together
Grinding brakes 4Harsh shifting 2Knocking 2Shudder 1Check engine light 1
What owners say
Complaint Against Ben Nielsen Skyline Automotive – Faulty Repairs & Lack of Response I am filing a complaint regarding incomplete and faulty repairs performed on my household’s 2005 Toyota Corolla CE at Ben Nielsen Skyline Automotive on November 22, 2024 (Invoice #1 attached) and January 3, 2025 (Invoice #2 attached). During my first visit, the mechanic identified an oil leak, added dye to locate the source, and instructed me to return after 100 miles for further repairs. I followed these instructions and returned on January 3, 2025, when the shop also adjusted the tie rod and installed new rear brakes. At the time, I trusted that the work had been completed to a professional standard and that my vehicle was safe to drive. However, during a visit to Shirlington Shell on February 22, 2025, for an unrelated inspection (Invoice #3 attached), their mechanic raised serious concerns about the quality of repairs done by Ben Nielsen Skyline Automotive: - The tie rod adjustment was not completed properly, which the second mechanic stated made the car potentially unsafe to drive (video evidence available upon request). - The fluid leak was not fully resolved. - The rear brakes installed by Ben Nielsen Skyline Automotive are making noise, suggesting they were not installed correctly. These issues indicate that the repairs I paid for were either incomplete or improperly performed, leading to safety concerns and additional costs to diagnose and correct the problems. After discovering these faults, I made multiple attempts to contact Ben Nielsen Skyline Automotive via phone and email to request a resolution, including a full reimbursement for the tie rod adjustment, fluid leak repair, and rear brake installation. Unfortunately, my email messages and calls have gone unanswered, leaving me no choice but to escalate this matter.
I recently 6 weeks ago bought a used certified 2016 Toyota Corolla with 43,000 miles. I have been going back and forth with Toyota since the day after I bought it about the many mechanical issues that pose a major safety risk. The car shudders/vibrates when accelerating, knocks when backing up. And when making turns the car shifts hard side to side with a shudder and wobble in floor board of car. It feels as if you don’t have control of the vehicle when driving. It has lots of loose play in the front end and steering really the whole car. It also has a problem going up hill and jumping on fwy a major problem accelerating. They keep telling me car is working per design but this is a lie. I have taken it to 2 other mechanics who told me this car has major issues safety ones to take it back. Toyota fixed the control arms stating that might be what it is but the same problems remain. I am afraid to drive this vehicle and they refuse to figure out the problems and fix them. 2 days after buying it I told them take the car back it has too many mechanical issues they refused. I don’t know what to do I cannot continue driving this car like this and in the rain it could barely handle also. The car has a feeling of loss of control like the whole frame of car is loose. I need help and don’t know what else to do I’ve taken the car back to them about 15 times. They continue to lie and say nothing is wrong even though when I test drove it with the head mechanic. He admitted the car has major issues but told me he did not want to get involved and I would have to take it up with management. I traded in my 2011 suv that was in good working order to buy this smaller car so my daughter could also learn to drive. They should have never sold this vehicle with this many mechanical safety issues please help.
I own a 2016 Toyota Corolla with 35000 miles. My extended warranty expired in January 2024. In the the last few months my Toyota developed a “rattle” or noise, primarily on the right side at slow speeds and slow turns. I took the car to a well respected and nearby repair facility for an oil change and had them look at the noise. They found that the control arm bushings had stress cracks and the sway bar end links and mount bushings were leaking. I had the repairs done. The defective parts are documented with photos in the electronic version of the repair invoice. The noise came back in a day. The next step would be replacing the struts. The repair shop found no visible wear or damage to the struts. I already spent $2400 on repairs. The noise remains. The damage to the parts most likely started long before the warranty expired in January. I found a Technical Service Bulletin describing the repair for this noise issue. The repair described specifies replacing the control arms. I did that in the above described repair. There are many upset consumers complaining in Internet forums about the same problem in 2014-2019 Toyota Corolla’s. I contacted Toyota customer service by email. They told me there was nothing they could do about the problem since the warranty expired 5 years after purchasing the car. I told them I have an 8 year extended warranty. They insisted that there was no 8 year warranty. I offered to send them proof. I have the same problem as shown below. I replaced the control arms and stabilizer bar links. They appeared to be failing. There are many more pages on the internet with the same problem. I reported this to Toyota. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Purchased this vehicle new. The vehicle has 58,000 miles and the suspension went out, upper & lower control arms, ball joints, struts and stabilizer. This controls the driving ability of the vehicle and could have caused me to loose control of the car. Confirmed by an independent service center and repaired. There were no warning lamps or messages. The vehicle started making a loud noise when turning.
I just bought my car less than three years ago, recently I started noticing a creaking squeaking sound and my mechanic could not figure out what it was, I did research and found other people had problems as well with 2014-2019 Toyota Corolla control arms and the bushings. Mine is a 2018 that should not be making a sound this new. With that information, my mechanic has confirmed this. It makes a squeaking creaking sound when I make turns or go over bumps. Yes, my car is available for inspection. I will be calling Toyota tomorrow, though I doubt they will do anything, this needs to be a recall, many other people have the same issue and it’s worrisome, this is what steers the car!
Cracked lower control arm passenger side. Cracked right front cv axle. Ball joint has been having excessive play. Right front cv axle losing grease from boot.
While driving approx. 35-40 mph driver impacted front left side with a stop sign post . Causing very little body damage but completely ripped the control arm out of the sub frame which caused an unreasonable amount of other significant damages . The axle broke off at the transmission . These 3 parts alone costing almost 2500$ plus labor to repair. It ripped part of my bumper cover which had to be replaced and dented the fender which is being repaired . Had the cars subframe held up in what should have been a minor incident none of the other parts would have been affected the way the were. I had the car inspected and aligned at the Toyota dealership and was directed by two employees to file this complaint. They too felt the sub frame shouldn't have ripped apart like it did. Had I been involved in a collision with another car my car would have crumbled . Trading it in as soon as its repairs are complete . Scares me to think what would've happened if my child were with me.
Both the left and right front suspension control arms makes a squeak noise. This condition occurs when driving over speed bumps and uneven surfaces.
Both the left and right front suspension control arms makes a squeak noise. This condition occurs when driving over speed bumps and uneven surfaces. I showed this to toyota service on december 2019 when first started but they couldn't find the problem. Then showed it to different toyota services in 2020, and they couldn't find it either. I thought it was the suspension springs, so I replaced it but still the squeaky noise wasn't resolved. Recently I researched the problem and so many people are having the same issue and I found the attached bulletin, but the toyota service workers never seen this and toyota never informed me of the bulletin. Please this should be a recall and not a bulletin. To this day, the squeaky noise is a lot louder than in 2019. Please help.
Related recalls
No recalls on record for this model year.
Questions about the Toyota Corolla ball joint
Which Toyota Corolla years have ball joint or control arm failure problems?
The model years with the most reports are 2016 (4 complaints), 1998 (3 complaints) and 1999 (3 complaints).
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