Follow-up ltr to the federal safety agency re 4/8/10 correspondence on behalf of re incident of sudden unintended acceleration after recall fix by dealer on her 2010 toyota highlander. *kb the consumer became concerned about the recent accelerator pedal issue and contacted the dealer to see if she could get out of the lease. The dealer informed her there was a fix to the problem, so the consumer made an appointment on february 15, 2010. On march 2, 2010 the accelerator pedal became stuck multiple times. Twice, the accelerator pedal stuck when taking off; it was extremely hard to push, to the point where it actually went down, and the vehicle jerked. Then on the way home, the consumer pushed the brake pedal down to slow down and noticed the vehicle seemed to be going much faster. She pushed harder and harder on the brake and when she looked down the RPM's were going straight up and she was not slowing down. She continued to hold the brake pedal down and after a few minutes the brakes started working. The consumer contacted the dealer the next day, but was informed there was nothing they could do since the fix had already been completed.
2010 Toyota Highlander acceleration complaints
Page 2 of 2: complaints 11 to 22 of 22, newest first, as owners wrote them.
Toyota recall on 2010 toyota highlander -accelerator pedal reinforcement bar installation. I had recently brought my toyota highlander in for the recall and servicing the accelerator pedal and found out that the installation was not corrected with the possibility of the pedal coming apart while driving and causing serious injury or harm the first time around. I now have to face the vehicle having "to have to dismantle/lift the engine and or having to modify the cross threaded studs to correct the faulty accelerator pedal." thereby altering the vehicle by installing modified or new studs to the vehicle. I believe that this could be a safety hazard as to the new repairs being implemented to the accelerator pedals.
Tl*the contact owns a 2010 toyota highlander. While driving at 5 MPH, the vehicle suddenly accelerated. To stop the vehicle, the contact shifted into neutral and turned off the ignition. The vehicle had not been inspected or repaired at the time of the complaint. The current and failure mileages were approximately 1,700.
Bought 2010 highlander, report said the dealer had fixed the accelerator problem. They did not fix it right and put my gas pedal upside down. Another dealer fixed it and told me.
Tl*the contact owns a 2010 toyota highlander. The contact stated while sitting idle in a parking space, the vehicle abnormally accelerated without driver intent. The vehicle proceeded to jump a nearby curb, crashed with another vehicle and then a tree. The contact was able to bring the vehicle to a stop by shifting into neutral. The contact did not report any injuries. The manufacturer was contacted but would not provide any assistance. The contacts insurance company was handling the investigation. The current and failure mileages were 3,000.
On march 28, I was driving our 2010 toyota highlander that we purchased at the end of december 2009 in a residential area when the gas pedal stuck and I was unable to apply the brakes to stop it. Luckily I was able to put it in neutral gear and coast to the side of the road without property damage or injury to anyone. I then called the 911 and the police came out. This car was involved in the recall and the fix was completed a few weeks ago. No one was available at any toyota dealership to come out and pick up the car, so I had it towed using aaa to a local dealership. I had my four children in the car with me and can testify as to what happened. This is ridiculous. Their fix has nothing to do with what is really wrong with these cars. I loved toyota until this happened. Something needs to be done before people get hurt from these cars. By the way, your form requires a speed and a mileage, but I do not have the car to get the mileage, nor do I remember the speed because it started once I applied the gas and it happened so fast, so I approximated both in the complaint.
I own a 2010 toyota highlander which I purchased 3 months ago. I had the gas pedal "fix" done on 2/15 and on 3/12 my gas pedal stuck multiple times!!! I called toyota and told them about the problem and they said there was nothing they could do about it as the fix had already been made. I asked that they take my vehicle back and cancel my lease as it is an unsafe vehicle and I refuse to put my children in it. They refused. Toyota drivers need to know that the fix was not a real fix and to be very careful when driving. The consumer stated the pedal became stuck several times. The accelerator pedal was hard to push, to the point where when it actually went down, the vehicle jerked. Then on a hill on the way home, the consumer was applying the brake pedal to slow the vehicle down, but she noticed the vehicle seemed to be going much faster. Updated 04/21/10.
I have a 2010 toyota highlander base model. When cruiser control is activated and when the vehicle is moving slightly uphill, the vehicle usually accelerates to a speed that is much higher (over 5 mi/hr higher) than the set speed. This situation happened several times and was worrisome, especially when my wife was driving. I purchased the vehicle on december 28th, 2009. I guess that the local dealer (heiser toyota, milwaukee) must be aware of the problem at the time of my purchase but pretended to not know the problem, because the specific salesperson (art stamos) told me and my wife during vehicle delivery that, in case of uncontrolled acceleration, we should put gear to neutral and firmly press brake pedal. I suggest that your office request toyota to not only recall but buy-back all toyota vehicles that were sold during the toyota's most recent promotion period (toyotathione) in which toyota was aware of the problem but decided to do nothing.
My automobile is a 2010 toyota highlander le. I was driving south on i15 just south of barstow, ca., at approximately 65mph. My cruise control was on. I either pressed resume or did nothing, it happened so fast I am not sure which. My car began speeding out of control to the degree that my head snapped back to the headrest. I have never experienced that kind of acceleration before. I braked soundly, and fortunately that kicked it out of the acceleration. I have been driving toyotas and using cruise control for years. This was not normal cruise control acceleration. Neither was it a sticky pedal, as toyota is claiming. The car just took over. I am not sure I could even duplicate that rate of acceleration if I tried. It was something internal with the engine or the computer.
Uncontrollable acceleration 2010 toyota highlander. 3 times on 2-10-10.
Gas pedal of 2010 toyota highlander got stuck on the weathertech driver's side floor liner while passing another vehicle. Luckily, my husband was driving and was able to put car in neutral and pull car over to side of the road and we did not get into an accident. When my husband removed the floor liner the gas pedal popped back up - so it got stuck on the liner. Also, earlier in the trip that day the weathertech cargo liner prevented the rear hatch from closing properly and our luggage fell out into the road. Order # 92137633; order date: 1/5/2010. We have advised weathertech and are returning the product for a refund. P/n:441151/00185 rev 1 (driver's side liner); part # 40328 (cargo liner) - can not find exact listing of model # on your form - so entered closest to model # since form will not let you continue without choosing a model #.
On jan.26,2010, I was stopped behind cars at a traffic light. My 2010 toyota highlander started creeping forward/I thought I'd taken my foot off the brake, and then the engine started revving to an outrageous level. The harder I braked the more the engine revvedand the car tried to jump forward. It was so loud the driver ahead of me turned around to see what was going on behind him. I thought I was going to rear-end him until I remembered to put the car in neutral. Eventually the engine returned to its normal rpms, but I was really shaken. I drove about 1 mile to my destination and called toyota and had the car towed to their service area. They checked the car and after 24 hrs. Told me they couldn't find anything and my car was made in japan so it wasn't under the recall. I don't feel safe in this vehicle and I don't feel toyota really knows or is revealing all the problems they are having. My problem occurred when I was at a standstill at a traffic light, so I don't believe the stuck accelerator story. What can I do to get some satisfaction? At this point the problem has only occurred once, but I've lost all confidence in my new vehicle...less than 4000 miles on it!
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