Tl* the contact owns a 2018 toyota highlander. The contact stated that while at a standstill, another vehicle driving at 50 MPH crashed into the front driver side of vehicle. There were no warning lights illuminated and the air bags failed to deploy. There were 5 injured reported and 3 needed medical treatment. A police report was filed the vehicle was towed to police lot. The manufacturer was not informed of failure. The failure mileage was approximately 33,000.
2018 Toyota Highlander airbags complaints
Page 2 of 2: complaints 11 to 19 of 19, newest first, as owners wrote them.
Suv was in a crash and hit a tree mid front bumper with significant damage to the front of SUV. Damage appears to be from the front passenger compartment forward. Driver was wearing seatbelt and no airbag deployed of any kind in any area of the SUV. Driver hit the steering wheel and was injured. Vehicle was in forward motion at an unknown rate of speed . Waiting to see if SUV will be a total loss via insurance company. Component system that appears to be s cause of this safety issue is the air bag system.
Slammed on the breaks and the car kept going and crashed into another car infront of me. There was at least 300 feet distance from the time I slammed on the breaks till the crash. I was going on highway about 50 MPH.
We were involved in a motor vehicle accident on 01/25/2020 where we experienced a front impact collision, and the airbags did not deploy. We were in motion in the left turning lane of a two lane road, the adverse vehicle pulled out from a parking lot on the right, crossed two lanes of traffic right into the front of our vehicle causing us to collide. The force of the collision was so hard that the engine mount on the top side has broken away from the engine, I projected forward and my glasses flew from my face. My wife and I have bumps and bruises, issues with our backs, shoulder and wrist pain. During the imppact the airbags failed to deploy. The insurance adjuster has declared the vehicle a total loss. When we spoke with the body shop they stated that they could not believe that the airbags did not go off with this type of impact.
I was involved in a motor vehicle accident on 1/28/20 where I sustained a direct, front impact collision, and the airbags failed to deploy. I was in motion on a city street, accelerating forward through a green-lit intersection when a large dodge ram truck turned in front of me causing our vehicles to collide. The impact was so heavy that it caused my body to project forward and upwards. My son's glasses flew off his face and all cups in cup holders flew across the car. My son complained of the seatbelt hurting his shoulder, and I sustained bruises on my legs and arms. Upon this impact, no airbags were deployed. This car was determined by the adjuster to be a total loss. The insurance investigator stated he was 'shocked' the airbags did not deploy on such a 'gnarly' collision. The insurance adjuster reported that he was 'flabbergasted' the airbags did not deploy due to the severity of the impact.
And light stay blinking
Recently involved in an accident when going in reverse. The SRS alarm malfunctioned and the airbags did not deploy. The reverse braking system did not indicated that I was close to the object.
I was recently in a vehicle accident in my 2018 toyota highlander with the pre-collision system. The pre-collision system was working well through out our trip but unfortunately did not work when it was most needed. We were involved in a pile up on interstate I-5 going at least 45mph and noticed that the pre-collision system that is so much being advertised did not work at all. There was no warning what so ever and definitely did not break on it's own as advertised. At the time of the hit the airbags deployed a little to late at least the passenger one where I was sitting. I am aware that we should not rely on those items but I sure wish it would have worked the way it was intended to do so.
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