Sunroof spontaneously shattered while driving ~30pmh on a hot afternoon. No other cars in close proximity. No trees overhead or other debris found that could have triggered the shattering. The noise sounded like an explosion overhead. Upon inspection, the glass appears to have exploded outward and left a large hole in the middle. Luckily, the fabric panel below the glass was closed, otherwise this would have been an extremely dangerous situation since the glass is not safety glass. Per our toyota dealership, toyota corp will not cover this issue or take any responsibility for what seems to be a manufacturing defect (or bad design, as this glass should be safety glass).
2019 Toyota Highlander body complaints
Page 2 of 2: complaints 11 to 12 of 12, newest first, as owners wrote them.
Tl* the contact owns a 2019 toyota highlander. When the contact opened the tailgate, all of the other doors unlocked. The contact did not feel safe. The vehicle was driven to malloy toyota (400 weems ln, winchester, va 22601, (540) 678-1791) to be diagnosed, but the test only acknowledged that the driver's door unlocked and not the other doors. The vehicle was not repaired. The manufacturer was made aware of the failure and scheduled an appointment at malloy toyota; however, the dealer still could not replicate the failure. The failure mileage was 4,800.
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