Problems: 1) Check Engine Light lit up. 2) "Hybrid System Malfunction" warning on heads-up display. 3) "Pre-Collision System Failure" warning on Heads-Up Display. 4) Gasoline engine stalls after an intentional deceleration and is unable to come back up to speed. First Event: On July 4th, my wife and I were driving on an interstate highway. We entered an exit ramp interchange to merge onto another highway and when trying to accelerate the car suddenly became sluggish, and gave messages for problems 1), 2), and 4) stated above. Problem 3) did not occur during this event. Messages stated to pull over in a safe location. We parked on the shoulder and immediately shut the car off, waited 5 minutes and then started the car again. We were able to drive to the next off-ramp to a city street (about 100 yards) before the engine started becoming sluggish again and lurching, error messages remained throughout the event. OBD codes stated simply "faulty engine" on a car with 16,000 miles. Dealership was unable to find a cause, but did find a code for ignition failure. They checked some things but did not do any repairs, and were unable to replicate the issue as it seemed to have cleared. Diagnosis was "vapor-lock" and no explanation for why. Second Event: On August 6th, my wife was driving the vehicle to visit family, when pulling onto an exit ramp, was unable to accelerate again afterwards. All the same warnings popped up, but this time also had problem 3). Engine stalled when warnings appeared and did the same sluggish lurching. After pulling off in a safe area, Shut the car off and tried to restart 4 times, warning did not clear. Gasoline Engine does not operate when pedal is pressed. Shut the car down for 2 hours and tried to restart afterwards, warnings still present, engine now runs when pedal is pressed, but stalls when idle. Shutdown for another hour while waiting for a tow, warnings still present, still stalls when idle. Waiting on callback from dealership.
2019 Toyota Highlander driver assistance complaints
Page 2 of 2: complaints 11 to 19 of 19, newest first, as owners wrote them.
While driving onto an exit ramp I applied my brakes to my 2019 Toyota Highlander but the engine just roared up, took my foot off the brake and applied both feet to the brakes and the engine roared up again, I then came up right behind a car at the intersection and the front end collision did not stop me so I survived to the left lane but then I was headed into the highway and was T-boned by another Toyota Highlander and came to a stop on the right side of the highway. All the air bags deployed in the other SUV but none deployed in mine. The fireman had to use the jaws of life to get me out of the SUV. My wife and I were very shook up but had no serious injuries. But my brakes, the front-end collision, and the airbags all failed in the Toyota. My Highlander was totaled by my insurance company but they will not investigate the failures.
Driving on a two lane road following a car in front of me. Cruise is on and the car in front of me is not affecting my speed. The car in front of me turns left into their driveway and is completely off the roadway. My car brakes very hard like there is something in front of me. Their was no on coming trafiic. I've have had this happen again but the other car was turning right. The car was completely off the roadway and again my car starts braking very hard. I was almost rear ended by the car behind me.
A month ago, we were driving on the highway through snow showers up to nh to go skiing, with our nifty adaptive cruise control on, when I realized that we were accelerating into the car in front of us. I assumed that the front sensor was covered in slush, took off the cruise control and drove manually. Only about 5 minutes later did the dashboard alert notify me that the front sensor wasn't working. Brought it into the dealer. They couldn't find anything wrong. Here's the problem: the car says "trust me. If you use my cool safety systems, I'll keep you from hitting the car in front of you...and should something disable the sensor that carries out this function, I'll let you know, so that you won't depend on me." but that's not true. And, a driver who assumed that the car was keeping its promise, as it does most all the time--might not have realized that it wasn't until they hit the car in front of them.
Tl* the contact owns a 2019 toyota highlander. The contact stated that the check engine and traction control warning lights illuminated with a message referring the contact to have the vehicle taken to the nearest dealer to be repaired. The vehicle was taken to kings toyota (4700 fields ertel rd, cincinnati, oh 45249) to be diagnosed. The contact was informed that the failure was different from the previous failure the vehicle had experienced in which the spark plugs were replaced. The technician removed the spark plugs and the coil packs and relocated another cylinder. The vehicle was repaired. The contact stated that the failure recurred three times and was taken to the same dealer and was informed that 20 percent of alcohol was found in the fuel instead of the recommended 10 percent in the fuel mixture. The manufacturer was made aware of the failure and informed the contact that the vehicle was included in the federal safety agency campaign number: 20v012000 (fuel system, gasoline). The failure mileage was approximately 14,000.
First incident occurred in dec 2019 and then again in jan 2020. While driving engine lost power and vehicle began lurching forward and back uncontrollably. After pulling over engine shut down. Thankfully we did not cause an accident. Check engine light came on, also said reduced engine power and traction control off. First time dealer said it was bad gas. Second time they tested fuel pump and it was producing 5 psi. Way below 50-60 psi norm. Now our vehicle is parked waiting for toyota to develop a fix for their fuel pump. No idea how long that will take. Our car is part of the almost 700,000 toyota recalled. Toyota used to mean quality, not sure any more.
I used the hands free device when talking on the phone while driving, view incoming email mail, the navigation system on the highway. I incurred this problem for several months since purchasing the vehicle in february 2019.on thursday, november 21, 2019 I had another appointment with dick dyer toyota in columbia, sc due to my audio seems to have a shortage in it. The audio system keeps turning off. An employee at dick dyer toyota said that my apple xs max cellular phone is the problem. The male could not tell me when toyota company updated their electric software. He also mentioned that numerous highlander owners have incurred the some problems. Later that afternoon, I called toyota customer service in california and explained to a female customer representation about the audio electric shortage in a 2019 vehicle. Veronica said there is a problem with their software which is a 12.1 version which is not compatible to apple current software version 13.2.3. I explained to her about hand free states and their laws. She mentioned that they were working to fix the problem but have not time frame when the problem will be fix. I have complained three previous times about the audio. Case number - 1911212727
Me and my family were leaving a hotel in tarrytown ny. I parked the car: toyota highlander 2019 outside, helped my wife and 21-month baby into the back seat and had to put something in the trunk but it was locked. In that moment the car was in park with the engine running; the ground was not steep at all: 5-10 degrees the most. I took out the key from ignition to go open the trunk with the button from the remote. Suddenly the car started rolling backwards with my wife and kid in the back seat. There was a slope few feet away from where I parked and the angle became about 40 degrees and it picked up speed quickly. I rushed in (drivers door was lucky open and flapping around), at the last moment was able to press the break but we still hit another car with people inside. I am the only one with visual scars and bruises on my left leg from trying to climb in the car, but my wife felt pain in her lower back the day after the crash. There were witnesses and most likely a camera, since it was by the front entrance of a major hotel. From reading and researching on this matter I suspect it is a defect in the parking pawl (the piece inside the transmission that holds the car in park). This is an absolute manufacturers defect. I saw here on the federal safety agency website that a person from nj filed a complaint about the exact same matter with the same car: toyota highlander 2019 (the federal safety agency id number: 11245263), just a month ago so this is definitely not an isolated case. Please take action. This vehicle should be recalled asap before someone gets seriously injured or worse!
May 31 I was picking my passengers as diving to uber driver. I parked my vehicle step out to open back door to open my 3rd row seat but door didn't able to open and same minutes I heard voice beep coming out from front steering wheel. I turned around went to see what this voice is about.. Before I touched anything my vehicle start to rolled backwards and I got so scared and I tried to hold the steering wheels from outside to stop vehicle somehow but it went so fast dragged me over 100 feets throws me on the street and went out on 2 homes property over the bushes and hit the railing guards on one home . I called police on the spot where they asked my passengers as well what was happened and they stated what I just wrote here. Ambulance came put bandages on my ripped left knee and told me to call them if I needed them later on. I had called toyota company and they came took my vehicle to hackensack toyota to took some information and after 4 weeks sent me letter saying nothing wrong with this vehicle at all .... I'm shocked after heard the vehicle had no problem so why it rolled in parking position ripped my knees put me into stress and police report my 4 witnesses all was a lie or toyotas playing some big games around me so they dont have to do biggest recall on brand new vehicles ? I'm trying to let you guys know this is something big going on so please help me out with this situation as soon as possible.
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