This complaint concerns the administration of an EXISTING federal safety recall, the federal safety agency 24V‑419 / Gulf States Toyota 24R1, not a new defect. My 2022 Toyota Highlander was equipped with tires later recalled because they had an insufficient load rating. I experienced premature tire wear and, on June 8, 2024 at approximately 41,300 miles, I paid $1,225.50 out of pocket to replace all four tires. At that time I had not received any recall notice. Gulf States Toyota later required the tires on my vehicle to be replaced again under Recall 24V‑419 because the vehicle was covered by the recall and the tire configuration had to be corrected. The original tires are no longer available for inspection because they were replaced. The safety issue was the insufficient tire load rating identified by the recall, which could increase the risk of tire failure. There were no warning lamps or dashboard messages before the tire wear. I submitted a reimbursement claim to Gulf States Toyota for the June 8, 2024 tire replacement. GST denied it with the statement: “Repair Did Not Remedy Recall Condition: The repairs performed on your vehicle did not remedy the specific condition outlined in the recall notice.” My concern is that GST did not substantively address my pre-notification reimbursement claim or explain why the expense does not qualify under its recall reimbursement plan. The tire replacement occurred before I received notice, and GST later replaced the tires again because it was required to perform the recall remedy. I am asking the federal safety agency to review Gulf States Toyota’s administration of Recall 24V‑419 and its handling of pre-notification reimbursement claims under 49 CFR § 573.13. Please document this as a recall-administration/reimbursement issue associated with existing Recall 24V‑419.
Toyota Highlander tire blowout problems
43 of the 5,816 owner complaints about the Toyota Highlander describe tire blowout or tread separation, most of them for the 2001 model year.
- owner complaints
- 43
- worst model year
- 2001
- typical mileage
- 20,000
By model year
- 20234
- 20221
- 20212
- 20201
- 20181
- 20172
- 20164
- 20151
- 20131
- 20122
- 20112
- 20101
- 20091
- 20083
- 20072
- 20062
- 20051
- 20043
- 20032
- 20017
Often reported together
Water leak 1Sunroof shattered 1Premature wear 1No deployment 1
What owners say
The contact owns a 2021 Toyota Highlander equipped with Bridgestone Tires, Tire Line: Alenza Sport, Tire Size: 255/50/R20, DOT Number: 276100C2R. The contact stated the vehicle was inspected by the dealer, where it was discovered that all four tires were prematurely worn quickly and showed defects. The tires were replaced under the federal safety agency Campaign Number: 24V452000 (Tires). The dealer informed the contact that the issue was related to the previous recall. The manufacturer was not notified of the failure. The vehicle failure mileage was 80,000. The tire failure mileage was 7,000.
**Nature of Safety Defect Within 13,000 miles of normal mixed highway and light off-road use on a Toyota Highland, one tire developed a sidewall bubble and all four tires exhibited extreme and uneven tread wear—far below the advertised 50,000-mile treadwear warranty. The remaining tread depth on all four tires is already under 2/32" in multiple locations, with severe cupping and feathering that makes the vehicle vibrate violently above 50 mph and causes unpredictable handling, especially in wet & snowconditions. These conditions render the tires objectively dangerous and unfit for continued highway or street use. Manufacturer Response Pirelli warranty claim #2194927 was summarily denied as “impact damage” with no physical inspection. Pirelli has refused any prorated adjustment, replacement, or refund, and has kept possession of the failed tire. On November 17, 2025, Pirelli Consumer Affairs closed the case stating: “Pirelli considers this claim to be closed and will not take any further action regarding the claim or the subject tires.” Request to the federal safety agency I am asking the federal safety agency to open a formal defect investigation into the Pirelli Scorpion All Terrain Plus line for: Premature and excessive tread wear (tires effectively worn out in under 13,000 miles vs. 50,000-mile rating) Widespread reports of sidewall bubbles and sudden structural failures Potential violation of Federal Motor Vehicle Safety Standards relating to tire strength, endurance, and treadwear labeling (49 CFR Part 571.139 and Part 575) These tires present a clear safety hazard—severe uneven wear and structural defects can lead to loss of vehicle control, hydroplaning, or catastrophic blowouts. Hundreds of owners have posted identical failures online in the past 18–24 months. Please investigate this tire model for possible safety recall or enforcement action. I am happy to provide the tires, in
2023 Toyota Highlander XLE, Bridgestone Alenza Sport A/S 235/65R18. This is the 2nd time we had a side wall tire blow out. First incident 08/2023 and today 03/06/2025 happened again with 3 slit/cracks/holes(not sure how describe it, attached picture) in the side wall.
The contact owns a 2016 Toyota Highlander equipped with Cooper Tires, Tire Line: Evolution H/T, Tire Size: 245/55/R19, DOT Number: UPPIILE. The contact stated that while his wife was driving approximately 55-65 MPH, the rear driver's side tire unexpectedly had a blowout. The contact's wife pulled over to the side of the road. The contact arrived on the scene and replaced the rear driver's side tire with the spare tire. The vehicle was taken to a tire retailer, where it was determined that the tire blowout was caused by a road hazard. The tire was not replaced. The tire manufacturer was made aware of the failure. The tire failure mileage was 30,000. The vehicle failure mileage was 61,000. The VIN was unavailable.
-Tire Sidewalls are cracked within 2 years of use and more than half of tread is unused -Cracking sidewalls leads to blowouts as complained about by prior consumers -Went to goodyear service center for inspection as requested for warranty claim -No warning lamps
I am writing to bring to your attention a serious issue regarding my Toyota vehicle, which is still under warranty. While my wife was driving to work, the front passenger tire exploded unexpectedly, without any warning lights or messages. This is particularly alarming as the car is new, purchased just 11 months ago, and has only 7,000 miles on it. After contacting AAA for assistance to replace the damaged tire with the spare one, I reached out to Toyota customer service. They advised me to visit the dealership for an inspection. However, upon arrival, the service advisor refused to honor the warranty and informed me that they did not have the tire brand and or model in stock, requesting a full payment of $370 to replace the damaged tire with a new one from a different brand. Concerned for my family’s safety, I opted to replace all four tires at America’s Tires, incurring the expense myself. I believe the original tires may have been defective and pose a risk if such an incident were to occur again. I did report the issue to Micheline without any resolution yet. I kindly request your assistance in addressing this matter. Thank you for your prompt attention to this critical issue.
Car tire burst on interstate at normal operating speeds. Bursts throughout tire wall with large blow out on inside. No damage to tread and no other signs of damage. Tire began smoking while finding safe pull off spot. A Goodyear inspector suggested a vertical slash in tire was culprit, but slash was not on tire prior prior to being unmounted by inspector. In addition, area with slash was pinned underneath the rim while waiting on roadside assistance, as seen in attached photos. No warning (TPMS or otherwise) prior to blow out. Tire was discarded by Goodyear. Car is AWD, or a more serious wreck could have happened P235/55R20
While driving at approximately 45 MPH on a multi-lane parkway in Virginia, my wife and I heard a loud explosion which I immediately assumed might be a tire blowout. However, the steering system seemed normal as I slowed the car and began a move toward the road's shoulder. Within 10-15 seconds we began to hear the sound of "rushing air" above our heads. To determine why we heard that sound we slowly retracted the interior cabin fabric "head cover" to expose our sunroof; as soon as the "head cover" had retracted an inch or two it was clear that we had a large hole in the sunroof forward panel and that the tempered glass had shattered. We immediately closed the "head cover" and continued forward to our home which was a few miles away. As we drove, more and more "glass shards" were falling to the topside of our head cover. Fortunately, with our fabric head cover closed when the sunroof "failed" we were not showered by glass. However, had we had the sunroof exposed, I believe we would have had small glass pieces fall into the cabin area and on our heads. I have called my insurance company (USAA) and they have processed my claim sending me to SAFELITE which in turn has forwarded my repair work to SUNROOF EXPRESS. I called my Toyota Dealership which told me the sunroof is no longer under warranty. I can only speculate that the failure was caused either by a "micro-defect" in the sunroof which over time and temperature changes (summer heat, interior cool from A/C, winter freeze, etc) caused a sudden failure; or, it's possible a rock/pebble kicked up by a vehicle somewhere in front of us had a trajectory high enough (higher than our front windshield) and then impacted the sunroof at a sufficient angle to cause its failure. Following this incident with my car, I went on-line and discovered that I'm not alone. Apparently many other motorists have experienced what they describe as "explosive" sunroof failures...and some have been showered in glass. Not good!
Tire size 245/60R13 105N. Two weeks ago Tire Pressure Monitoring System light went on. Last week I brought it to Toyota dealer to have it patched. On 3/27/22, tire exploded. This tire is a safety hazard
Related recalls
Tires
- What is wrong
- Southeast Toyota Distributors, LLC (SET) is recalling certain 2021-2024 Highlander vehicles. The 20-inch accessory tires with an insufficient load rating for the vehicle's Gross Axle Weight Rating (GAWR) were installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
- Risk
- Tires with an insufficient load rating can be overloaded and fail, increasing the risk of a crash.
- Remedy
- SET will inspect and replace the tires and information placard, as necessary free of charge. Owner notification letters were mailed August 16, 2024. Owners may contact SET's customer service at 1‑866‑405‑4226. SET's number for this recall is SET24A.
Recall number 24V452000 · Recall details
Tires
- What is wrong
- Gulf States Toyota, Inc. (GST) is recalling certain 2022-2024 model year Highlander L and Highlander LE vehicles equipped with the Blackout Package that includes 20" black alloy wheels and tires. The installed tires have an insufficient load rating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
- Risk
- Tires with an insufficient load rating may be overloaded and fail, increasing the risk of a crash.
- Remedy
- GST will inspect and replace the tires as necessary, and install a new tire information label as necessary, free of charge. Owner notification letters were mailed August 8, 2024. Owners may contact GST customer service at 1‑800‑444‑1074. GST's number for this recall is 24R1.
Recall number 24V419000 · Recall details
Tires: temporary/emergency spare tire
- What is wrong
- Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as stated on the Tire Pressure Label.
- Risk
- A spare tire that is not inflated to the proper value may not perform as intended, increasing the risk of a crash.
- Remedy
- Gulf States will notify owners, and dealers will inspect the spare tires, adjusting their pressure as necessary, free of charge. The recall began June 15, 2017. Owners may contact Gulf States customer service at 1‑800‑444‑1074. Toyota's number for this recall is 17R2.
Recall number 17V295000 · Recall details
Questions about the Toyota Highlander tire blowout
Which Toyota Highlander years have tire blowout or tread separation problems?
The model years with the most reports are 2001 (7 complaints), 2016 (4 complaints) and 2023 (4 complaints).
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