Tl*the contact owns a 2009 toyota matrix. While traveling 40 MPH the contact noticed that his foot had suddenly slipped off of the accelerator pedal. The failure was not diagnosed and 2 weeks prior to the failure the vehicle was taken to the dealership where recall 10v023000 vehicle speed control: accelerator pedal was repaired. The current and failure mileages were 9000.
2009 Toyota Matrix acceleration complaints
Page 2 of 3: complaints 11 to 40 of 45, newest first, as owners wrote them.
Tl*the contact owns a 2009 toyota matrix. While the contact was driving approximately 20 MPH, entering a circle in the roadway, the brake pedal was engaged with no power response. The vehicle would not slow down and crashed into the passenger side rear of the proceeding vehicle. The vehicle continued to travel and then crashed into the stairway of a house. The front driver side tire was trapped in between the stairway and sidewalk. There were no injuries. A police report was filed for the incident. The vehicle sustained extensive front end damages. The vehicle was towed to an authorized dealer. The insurance company had not inspected or declared the damages to the vehicle at the time of the complaint. The failure mileage was approximately 10,000. Updated 11/9/10 updated 11/16/10
Tl* the contact owns a 2009 toyota matrix. The contact stated when sitting idle at a complete stop, the engine would exhibit an unusual increase in engine rpms. In addition, the contact stated if the brakes were not firmly depressed when attempting to accelerate, the vehicle would not respond. The vehicle was taken to the dealer several times yet the failure was unable to be duplicated. The contact was unable to confirm if there were any recalls on the vehicle. The failure mileage was 30 and the current mileage was 3,300.
Tl* the contact owns a 2009 toyota matrix. The contact was driving approximately 45 MPH with a sudden increase in acceleration. The brake pedal was applied and the vehicle continued to accelerate and traveled off the roadway. The contact struck a reflector. The vehicle sustained moderate damages. There was no personal injury. A police report was filed of the incident. The vehicle was towed to an authorize dealer and remained at the facility for over a period of two and a half months under an investigation. The manufacturer had an independent engineer to perform further investigation regarding the acceleration failure. The authorized dealer was unable to locate the problem and informed the contact to pick up the vehicle. The vehicle was repaired for the body damages. The manufacturer was notified and advised that they would not compensate for any damages until the cause of failure had been determined. The contact expressed concern that the vehicle had not been repaired and the dealers advisement to release the unsafe vehicle to him. The failure mileage was approximately 22,000. Updated 11/29/10 *bf updated 12/08/10
S10 appropriate handling-letter from regarding toyota problems *tgw 2009 toyota matrix. The consumer was involved in an accident due to vehicle speed control. The consumer stated he complained in the summer of 2009, the vehicle was not stopping properly, and he felt as though the vehicle was accelerating during certain maneuvers. But, the dealer claimed they had heard of no such problem. The consumer then learned of a recall in feburary 2010 and went to the dealer for the repair. However, the consumer stated after the recall was done, he still experienced problems with the vehicle accelerating.
February 09 I was driving in back of a truck and staying far in advance not close to the truck. The truck went to put his brakes on and my car accelerated and I went to put my brakes on and the car hit the truck from the back.
Tl* the contact owns a 2009 toyota matrix. The contact stated while braking and slowing the vehicle to 5 MPH for a traffic stop, the vehicle abnormally accelerated and crashed into the rear of a truck. The air bags did not deploy upon impact and the contact sustained minor unknown injuries. A police report was filed. The vehicle was towed to a local repair facility. The contact stated the vehicle was previously repaired under the federal safety agency recall campaign id number: (10v023000 ) for possible unintended acceleration failures in february 2010. The contact had complained about incidents of sudden abnormal acceleration following repairs and the vehicle was taken back to the dealer. The dealer was unable to duplicate the failure. The manufacturer stated there were no failure if the dealer was unable to duplicate the failure and would not provide any assistance. The failure and current mileages were 27,000. 2009 toyota matrix. The consumer was involved in an accident due to vehicle speed control. The consumer stated he complained in the summer of 2009, the vehicle was not stopping properly, and he felt as though the vehicle was accelerating during certain maneuvers. But, the dealer claimed they had heard of no such problem. The consumer then learned of a recall in feburary 2010 and went to the dealer for the repair. However, the consumer stated after the recall was done, he still experienced problems with the vehicle accelerating. Updated evoq 07/08/10
We have a 2009 toyota matrix that would not stop as my husband was driving down our long driveway. He went over a curb, hit some bushes, went down thru a field and almost into our pond--this happened twice before he finally got it stopped before hitting a large boulder. We want the scratches fixed.
Driving my 2009 toyota matrix - I was driving in back of a truck and he slammed his brakes on. I had to be driving one car away from him then all of a sudden he slammed on his brakes - I had to be going 25 mile per hour. My car accelerate up and by the time I put my brakes on I had slammed into his car gently. It was because of how slow I was going that saved me.
Tl*the contact owns a 2009 toyota matrix. The contact was driving approximately 65 MPH with the cruise control activated, suddenly the vehicle accelerated to 80 MPH or greater. The cruise .control was deactivated and the vehicle continued at the increased speed rate. There was pressure applied to the brake pedal twice before the vehicle slowed down. The vehicle was able to continue normal operation. An authorized dealer was notified, the technician stated that the failure was driver error and that the black box would determine the cause of failure. The vehicle had not been repaired at the time of the complaint. The failure mileage was 13,800.
Tl* the contact owns a 2009 toyota matrix. The contact stated that three weeks after the vehicle was purchased she made a left turn, the vehicle accelerated and crashed into another vehicle. The contact was injured. A police report was filed. The vehicle was towed an authorized dealer who repaired the vehicle per the federal safety agency campaign id number: 10v023000 (vehicle speed control: accelerator pedal); however, the vehicle continued to accelerate. The contact advised the manufacturer that she wanted to replace the vehicle; however, they would not offer any assistance. The failure mileage was approximately 300 miles and the current mileage was approximately 4,000.
I was attempting a left turn and had begun to accelerate but then decided to not turn, I took my foot off the gas pedal and it continued to accelerate, I'm not sure if I was able to apply the brake and get any results or not because I was hit by oncoming traffic suddenly. I was very confused by the incident, because it was not my intent to drive forward and yet it did so. I was assuming that since I had the car serviced for the recall issues last month, the car was safe. We have also had issues with the gas pedal being non responsive when in cruise control mode. It had happened once when I had used it and once when my husband had used it, but we had no incidents from it and discontinued using cruise control. The car was towed to the cherokee county (ga) toyota collision center where I told them of the non intended acceleration. They assured me they would look into it, but only after repairing the body. After they had done so, they called me and told me to generate a case and gave me the number to toyota. I did so on friday, april 16th. I have not yet heard from the case manager, but am concerned and frightened of the vehicle at this point. I have a head injury; a concussion and a wrist injury as a result of the accident. The recall service work was done at cherokee county toyota in georgia where I purchased the car. My insurance company was also informed of the issue and have assured me that they will look into the issue and seek repayment from toyota if they are liable for the accident. The service manager and collision center guy who is handling my vehicle have told me that it is more likely that I would be "hit by lightening and mauled by a bear on the same day" than it is that my accident was caused by a problematic or unintentional acceleration that is a result of an issue with the car. They also told me that a computerized "test" was done and that my car is ok, but then told me to initiate a case with toyota.
Tl*the contact owns a 2009 toyota matrix. While driving approximately 5 MPH, the vehicle suddenly accelerated and crashed into a parked vehicle. There were no injuries nor was a police report filed. The failure recurred while the contact was driving approximately 50 MPH; the vehicle suddenly surged as the brake pedal was depressed. The vehicle was taken to an authorized dealer where the accelerator pedal was repaired, the floor mat was removed and the vehicle was recalibrated. The failure mileage was approximately 25,000. The current mileage was approximately 35,000.
Tl*the contact owns a 2009 toyota matrix. The contact stated that the vehicle suddenly accelerated rapidly after she depressed the accelerator pedal to make a left turn. The vehicle crashed into another vehice. The air bags did not deploy. Both the contact and driver of the other vehicle sustained neck injuries; a police report was filed. The vehicle was towed to an authorized dealership where it was repaired at the contacts expense. The manufacturer called the contact and requested to take the vehicle apart to repair the problem. The contact wanted reimbursement for the repairs and wanted to give the vehicle back ,as she was still experiencing sudden acceleration intermittently. The failure mileage was approximately 289. The current mileage was approximately 2,900.
It is reported regarding the toyota sudden acceleration recall that for owners who have had the first attempt to correct the problem (install metal reinforcement bars in the accelerator) and the attempt did not work toyota would replace the entire accelerator assembly at the vehicle owner's request. I have had problems with the unintended acceleration, had the first repair attempt completed and I still have the problem. I called my local toyota dealer where I purchased the vehicle and was told that toyota will now refuse to perform this second attempt until next month when another different type of "fix" will be scheduled (shaving the accelerator pedal). My vehicle does not have floor mats and I find this excuse unacceptable.
Tl*the contact owns a 2009 toyota matrix. The vehicle suddenly accelerated without warning at a traffic light. In order to stop the vehicle from accelerating, the contact had to apply the brakes and shift the vehicle into neutral gear. Prior to the recent failure, the vehicle was taken to the dealer where the federal safety agency recall # 10v023000, vehicle speed control, accelerator pedal was performed on the vehicle. The vehicle is currently being diagnosed by the dealer. There are two other people that drive the vehicle and they have also experienced unintended acceleration. The approximate failure mileage was 6,200 and the approximate current mileage was 6,200.
Ltr fwd fm (ne) re unintended sudden acceleration from owner of a 2009 toyota matrix involved in an auto accident on 1/13/2010, reply to omaha, ne ofc. *tgw the consumer stated he rear ended another vehicle while attempting to brake, but instead the vehicle continued to accelerate. The consumer stated the police did not write up police report. The consumer also stated the air bags failed to deploy. Upon inspection, it was determined the air bag sensors were fried, probably well before the accident.
Tl*the contact owns a 2009 toyota matrix. While driving 30 MPH the gas pedal stuck and the vehicle accelerated. The contact applied the brakes and the emergency brake and the vehicle did not slow down. The vehicle crashed into the curb causing damage to the under carriage. The air bags deployed and the contact injured her arm. The contact has not called the manufacturer at this time. The failure mileage was unknown.
I recently bought a 2010 toyota camry and was never contacted by the dealership or toyota about the two recalls on my car. When I called the dealership to make an appointment to fix my car, I was told by the service person that why did I need to fix it for, he acted like he didn't even know about the recalls. They made me wait two weeks for the appointment and then had to keep my car for a whole day. Before the 2010 camry I had bought a 2009 matrix through another dealership and I finally this past week received a safety recall on that vehicle, well unfortunately I don't have the car anymore since I had a car accident in march of 2009, where I almost lost my life. Had I known the vehicle had issues I would have immediately returned the car. I went through months of physical agony and medical appointments and today I am still not better a year later. I feel that I was betrayed by toyota not once but twice. I would never buy another vehicle from toyota. I feel that the way they handled this whole recall situation is unethical. I could have lost my life and never known about the car problems. Then I watch the news and see that there has been many deaths because of this and I could have been another statistic.
Tl* the contact owns a 2009 toyota matrix. The contact stated that they never had an acceleration problem until after having the vehicle repaired. While pulling out of a parking space, and driving 10 MPH, the vehicle jerked forward and then settled down. The RPM jumped up and then went back down. The failure mileage was 28213 and the current mileage was 28500.
My 2009 toyota matrix was on the recall list for gas pedals that may stick or accelerate without cause. I took the car into rice toyota in greensboro nc where it was purchased. They performed the recommended repair on feb. 13, 2010. On feb. 22, I started my car and it accelerated without cause. The floor mat was in its proper position. I tapped the gas pedal lightly to "unstick" it. This did not work. I turned off the engine and waited a few minutes and restarted it without incident. I had not had any problems with this car prior to the "fix" and haven't had any since the feb. 22 incident. Now what do I do?? I've contacted the dealership. They are willing to look at it but have said there isn't anything they know that is causing this and told me to contact toyota. I will do that today if I can get through.
On february 11, I took my 2009 toyota matrix to motorcars toyota of cleveland heights, ohio, to have the car repaired in the gas pedal recall. While there, I was informed of another recall on the car, on its brakes. Both of these issues were address and I picked the car up on february 13th. On february 24 at 7:45am, I was driving westbound on I-90 in westlake, ohio; it was snowing and the roads were wet, unsalted. As I was rounding a corner near the crocker bassett exit, my car began to skid. I immediately began to pump the brakes and attempt to straighten my car out, but the brakes did not engage. I firmly pressed down on the brakes and nothing happened; I then tried the emergency brake and the car still did not slow down. I was unable to regain control of the vehicle and it began to spin out and to the left. I pumped the brakes as hard and fast as I could, but the brakes never engaged and my car hit the cement median at 55mph. Due to a build up of snow and ice against the median, my car was propelled into the air and landed on its roof. My airbags did not deploy in the crash.
Had the recall issue with the gas pedal fixed - however when trying to make a turn in traffic there is a hesitation before the car goes! It is only a few seconds of a delay, however dangerous when you need the car to go. On going issue - does not do it every time so it really catches you off guard.
2009 toyota matrix since purchase has had a throttle/brake/transmission anomaly the car accelerates suddenly when going down a big hill or whenever I brake approaching a red light. Additional brake pressure - so far - has stopped the car..but I expect a vehicle to slow down not accelerate when I use the brake pedal. The recall fix has been applied - same action. I am concerned I am driving a vehicle that may suddenly cause a life threatening problem, for me or someone in front of my vehicle. Dealer shrugged - expected the recall to work.
I have a 2009 toyota matrix. I purchased it in november of 2008. In october of 2009 the car had roughly 7,000 miles on it. I experienced my first incident of unintended acceleration. I drove up a hill to a stop sign and as I braked the car lurched forward. I put both feet on the brake and put the car in neutral. I thought that I might have some how had my foot on the gas, so I did not think it was a serious concern. However, I had two more similar incidents in the following months. Both pulling up to stop signs. Both times I heard the engine start to accelerate and was able to control it. When I heard about the toyota recall I immediately called and had my car serviced. The toyota dealer did recall work on my brakes and gas pedal on february 10th, 2010. On february 26th, I was driving about 5 MPH in a parking area with my son. I put my foot on the brake and I felt the car push forward. I put my other foot on the brake as well. My son said "its doing it again mom!" I put it in neutral and we both heard the engine wind out like I had pushed the gas pedal to the floor. This obviously means the recall "fix" isn't working! I contacted my dealer and am getting a loaner car. I am very concerned what this means in terms of future safety and my monetary investment in this car.
Tl*the contact owns a 2009 toyota matrix. He stated that while driving 25 MPH the vehicle accelerated without a warning when he applied the brakes and hit a telephone pole. The vehicle has front end damage and there were no injuries. There is no police report available. The vehicle was then towed to an auto body shop where they are investigating the cause of the acceleration. There have been no repairs. The failure and current mileages were 42000.
2009 toyota matrix. Vehicle surges forward when shifting from park to drive, also when shifting into reverse. It happens sporadically. Herrin-gear toyota, jackson ms says this is a different issue from the sticking gas pedal, this was approx one month ago. They have finished recall work for sticking pedal but have not addressed the surging problem.
In parking garage at place of employment - as I began to pull into a parking space, the car suddenly accelerated. I immediately hit the brakes with no effect. The car continued to accelerate until it hit the wall of the garage. Toyota dealership refused to inspect the vehicle until body damage is repaired. Currently waiting for a toyota inspector to make an appointment to inspec the vehicle.
Tl*the contact owns a 2009 toyota matrix. The accelerator pedal was stuck three times which caused unintended acceleration. He kicked the accelerator pedal the first time and it released. He also engaged the brake pedal when the failure occurred to prevent an accident. He took the vehicle to the dealer who stated that may only need a lubricant on the pedal after the second failure occurred. When the third failure occurred, the dealer repaired the vehicle per recall 10v017000, vehicle speed control, accelerator pedal. The contact was not confident with the remedy. The contact wrote a letter to the manufacturer and was instructed to file a dispute. The current mileage was 22,626. The failure mileage was approximately 6,000.
Tl*the contact owns a 2009 matrix. While driving 35 MPH, she decreased speed and placed her foot on the brakes; however, the vehicle accelerated and crashed into another vehicle. The vehicle continued to accelerate even after the crash occurred until the contact shifted into neutral gear and came to a stop. There were no injuries. A police report is available if needed. The vehicle was towed to a dealer to be inspected by a technician. The VIN was unknown. The failure mileage was 30,000.
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