Tl* the contact owns a 2010 toyota matrix. While pulling into a parking space, the vehicle suddenly experienced unintended acceleration and crashed into an apartment building. The driver stated that the brake pedal was depressed during the failure. The front end of the vehicle was severely damaged, but the air bag did not deploy. The driver sustained a fractured sternum, which required medical attention. The vehicle was towed to the contact's home. The cause of the failure was not determined. The vehicle was not repaired. The contact indicated that the vehicle was previously serviced for both unintended acceleration and an unknown air bag recall. The manufacturer was notified of the failure. The local dealer was not notified. The failure mileage was 40,000. The VIN was invalid.
2010 Toyota Matrix airbags problems
27 complaints (60% of all complaints for this car). Typical mileage when it fails: 69,186. 4 crashes reported.
- owner complaints
- 27
- of this car's complaints
- 60%
- typical mileage
- 69,186
- crashes
- 4
- recalls
- 1
Which part fails
- Side/window1
- Frontal1
At what mileage
Complaints by mileage at the time of the problem.
Toyota Matrix airbags problems in other years
Related recalls
Air bags: frontal: passenger side: inflator module
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain model year 2008 Scion xB and Lexus IS F, 2007-2008 Toyota Yaris, 2006-2008 Lexus IS250 and Lexus IS350 and 2007-2008 Lexus ES350 vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles of these model years and models that were not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Risk
- An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
- Remedy
- Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1‑800‑331‑4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).
Recall number 16V340000 · Recall details
Related investigations
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
EA21002
What 2010 Toyota Matrix owners say
Most recent owner complaints, unedited.
"takata recall". I purchased the vehicle on 4/27/2017. I received a recall notice approxiamately 1 week later. I called the dealer I purchased it through, they told me when I receive a letter from toyota that the airbags are available, to call back. It has been almost 5 months and the vehicle has not yet been repaired. I really would like my car repaired soon, as the weather here in rochester is going to get snowy in the next few months. I want to feel safe in my car, as I transport my daughter that is 3 1/2 years old. Can you please give me some guidance as to how I can get my vehicle repaired soon?
Tl* the contact owns a 2010 toyota matrix. The contact received notification of the federal safety agency campaign numbers: 15v689000 (visibility) and 16v340000 (air bags); however, the remedy parts were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. An unknown dealer was contacted and the contact was informed that the parts were not available. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall - I have contacted several toyota dealerships in my area (baton rouge, la), some of them more than once. None of them are able to do the airbag recall, claiming they do not have the necessary part and do not know when they will have it. This has been going on for probably about a year now. One of them actually suggested that the remedy was to prevent anyone from sitting in the front passenger's seat. I have a wife and 2 small children; that is not an option, and it was ridiculous and insulting to suggest it. I bought a car with 4 doors and (at least) 4 seats for a reason, and that's what I expect to have. Totally unacceptable answer there. Anyway, I have been unable to resolve this with the local dealerships, so I am filing a complaint here. I wish I had found out about this form 6 or 9 months ago. Thanks in advance.
Tl* the contact owns a 2010 toyota matrix. The contact received notification of the federal safety agency campaign number: 16v340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A local dealer (autonation toyota hayward located at 24773 mission blvd hayward, ca 94544 510‑224‑4854) was contacted and confirmed that the parts were not available for the recall remedy after the contact left the vehicle at the dealer. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* takata recall. The contact owns a 2010 toyota matrix. The contact received notification of the federal safety agency campaign number: 16v340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The roseville toyota dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* takata recall. The contact owns a 2010 toyota matrix. The contact received notification of the federal safety agency campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (toyota of fayetteville, ar) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts would be available. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall recall was on may 23, 2016, over one year ago, no action from toyota
Takata recall. It has been more than a year since receiving the notice of problem and it has still not been resolved.
Tl* takata recall. The contact owns a 2010 toyota matrix. The contact received notification of the federal safety agency campaign number: 16v340000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Launders motors company was contacted and confirmed that the parts were not available for the recall remedy. The contact called the manufacturer, but there was no answer. The contact had not experienced a failure. Vin tool confirms parts not available.
Questions about the 2010 Toyota Matrix airbags
Does the 2010 Toyota Matrix have airbags problems?
Owners have filed 27 complaints about the airbags of the 2010 Toyota Matrix, 60% of all its complaints, more than any other problem.
At what mileage do 2010 Toyota Matrix airbags problems start?
The typical (median) mileage in owner complaints is 69,186 miles.
Was there a recall on the 2010 Toyota Matrix airbags?
Yes, 1 recall: 16V340000. Check your VIN to see if your car still needs the free repair.
What year does the Toyota Matrix have bad airbags?
The Toyota Matrix model years with the most airbags complaints are 2005 (103 complaints), 2009 (78 complaints) and 2003 (57 complaints).
Other 2010 Toyota Matrix problems
Brakes 6Acceleration 4Engine 3Steering 3Visibility 2Body 1Electrical 1Seat belts 1Seats 1Suspension 1Transmission 1
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