The head gasket in the engine failed at 120000 miles and when starting the car in the morning the whole car shook and shuddered. The same problem happened to my friends car a 2015 model at 70000 miles so I think this is a faulty gasket toyota has used in all its prius v model cars from 2013 to 2016 years therefore there should be a recall of these cars which toyota should fix without charge. I spent $3985 to fix the problem.
2014 Toyota Prius V engine complaints
Page 2 of 2: complaints 11 to 14 of 14, newest first, as owners wrote them.
Was driving at approx 20mph on a side road when the car completely lost power and went dead. All the dashboard warning lights lit up at the same time. Lost steering control (the steering wheel became very heavy and was unable to steer). Managed to coast to a stop a 100 feet away (since the car had absolutely no power). Turned off the power button, turned it back on and the car started running again. Took it to the dealer the next day. They ran diagnostics, found codes (listed below) which suggested that the smart key lost communication with the car. They kept the car for an extra day, ran the diags overnight just to see if they can reproduce but, was told that they were not able to reproduce the problem. No idea what may have caused the issue. The smart key was sitting on the center console. Below are the smart key related codes that were recorded: u0100 - lost communication with ECM/PCM "a" u0142 - lost communication with body control module "b" u0155 - lost communication with instrument panel cluster (ipc) control module u0293 - lost communication with hybrid vehicle control system please help investigate this as this is potentially a very serious issue. By god's grace, there was no other vehicle on the road, was going at a low speed and thank god, this did not happen on a highway at highway speed. Thanks.
After parked for 20 minutes, the car is dead, had to jump start. Battery was replaced by the dealer, but the issue was not taking care of. At least 3 more times since the battery replacement, I found my car was again ded after parking, can not even open the door with remote. But all 3 times the car was able to power on after a few minutes on it's own while waiting for tow... Above that, the clock, trip odometer and temp settings were resetting on random times since 650 miles, as well as the radio which will turn on and off at random. Dealer replaced the radio but it still does the same. I was told that they (dealer) can't tell anything wrong with the car, and can't do anything about it, unless it's dead while it's in their shop, even after I showed them the photos and videos of the issues.
After about 6 months A/C and cabin fan system smelled moldy, mildewy and very musty. Toyota service dept said all new models have the problem (!) and told me to just try to run the fan without A/C. Problem did not go away! At my 12 month check, I reported air quality moldly/mildew persists, and service rep reported that all new 2014 models do have the moldy/mildew cabin air quality problem and told me to always run the A/C and fan system with "outside air" coming in totry to clean it out. Problem did not go away. I looked online at "toyotanation.com" forum and note that long term toyota owners, who now have new 2014 models, are experiencing the problem for the 1st time! Musty/mildewy/ moldy cabin air is definitely a health hazard, and toyota should fix it or at least offer routine A/C and air system flushing service. Instead toyota service depts now have a charge of $175 to flush the very bad air quality in the new 2014 systems that they created! One person said he filed a complaint with the federal safety agency. I tried the same thing with an email on the federal safety agency site. Now I am filing a more formal complaint. Hope this works! Pls help. It is making me sick.
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