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2009 Toyota Prius: sudden unintended acceleration

31 of the 502 complaints about the 2009 Toyota Prius describe sudden unintended acceleration.

owner complaints
31
of this car's complaints
6%
typical mileage
10,000
recalls
1
Is there a fix? There is 1 recall and 1 service bulletin for this area of the car. See below

Sudden unintended acceleration by model year

What owners say

Filed Feb 17, 2015 · Body, Steering · 68,440 miles · AZ · crash

While inching slowly into a parking spot, vehicle suddenly accelerated at full speed to jump over the parking barrier. Wheels were turned slightly to right, so car veered right and stopped as it high-centered on the barrier, just behind front wheels. No injuries- driver & child in back were buckled. Witnessed by many pedestrians who ran to assist. One witness said the same thing happened in her prius, but toyota was useless to help. In months since the incident, toyota has been terrible at responding in any helpful way. The black box recorder shows nothing, of course, since it was a slow impact without airbag deploy. Most interestingly, the federal safety agency has no info of this incident, which I'm reporting today only because I noticed in the owner manual on rear page, small print, some info about reporting safety defects for u.s. Owners... But at least 20 toyota personnel, insurance adjustors, repair facilities and sales team members never said anything about such a report. Hence my assumption that most of these incidents are not reported to gov't unless fatalities occur.

Filed Dec 31, 2012 · Transmission · 108,000 miles · OH

While engine running and in parked mode, engine suddenly raced as if gas pedal was depressed and vehicle lunged forward a few inches.

Filed Nov 22, 2011 · Acceleration, Electrical · 23,687 miles · AZ

I was gliding into a commercial parking space with my foot off the accelerator in the second before I moved my foot onto the brake. Suddenly, the accelerator pushed down by itself, the car surged forward towards the truck in the space in front of mine. I slammed on the brake. End of incident. No mat was in the way. I had taken part in the recall.

Filed May 23, 2011 · Acceleration, Transmission · 500 miles · NC

I was driving my 6-month old 2009 prius one summer day on a dry, paved, slightly downward incline when the following problem occurred. As I approached a traffic circle at about 5 MPH and then applied the brakes, my car jumped forward for about a second and a gold light on the dash was briefly visible through my peripheral vision. Because I was familiar with anti-lock braking systems, I think that I kept my foot on the brake pedal, though I may have reflexively released it in my startle. At any rate the car stopped a few feet later. Thankfully there was no collision, largely due, I believe, to my habit of coasting to a stop when practical. However, this was a bit unnerving, and also since it was during the period of concern about toyota prius' unintended acceleration, I made a point of reporting it to my car dealer. I could not identify which dash light had flashed for a second. The dealer's response was that there was probably an uneven surface on the road that caused the problem. Sure enough, there had been both a shallow pothole and a bit of gravel where the stopping problem occurred. However, I take issue with toyota's blaming road conditions for this problem when clearly the problem is that the car cannot respond appropriately even during very slow speeds. The problem hasn't recurred because I avoided the pothole afterward and never have to stop on a dime, pothole or no. I have had cars with anti-lock braking systems (ABS) and never encountered this problem with them. Therefore, imo toyota needs to improve the ABS or the (then new) stability control feature on priuses, both of which my car has. In all of the hype about toyota cars' sustained unintended acceleration, I do not remember that this other event that I have described was also being addressed. How come? Where are the federal safety agency, nasa, and toyota on this?

Filed Sep 23, 2010 · Acceleration, Airbags · 8,000 miles · CA · crash · 1 injury

Tl*the contact owns a 2009 toyota prius. The contact stated that the vehicle was at a complete stop when it suddenly accelerated. The vehicle crashed into the brick wall although the driver was attempting to apply the brakes. The driver experienced severe whiplash, swelling in her chest, bruising on her ribs and shoulder. The air bags did not deploy. A police report was filed. There was no mention of the vehicle being destroyed. A few months prior to the failure the dealer performed an complete vehicle inspection and dealer stated that there was nothing wrong it. The manufacturer was not notified. The current and failure mileages were approximately 8,000.

Filed Sep 23, 2010 · Acceleration · 9,000 miles · CA · crash · 1 injury

Tl*the contact owns a 2009 toyota prius. The contact stated that when the vehicle stopped it suddenly accelerated. The contact attempted to apply the brakes but the vehicle would not slow down causing the vehicle to crash into a wall. The crash the air bags did not deploy and the contact suffered injuries to the neck, knee, and chest. The contact called the manufacturer regarding the crash and the manufacturer stated that they wanted to inspect the vehicle. The contact stated that the vehicle was unsafe and does not want it repaired. The failure mileage was 9,000.

Filed Jul 28, 2010 · Acceleration · 20,001 miles · KY · crash

Tl* the contact owned a 2009 toyota prius. The contact stated that while attempting to park, the vehicle abnormally accelerated at a rapid rate of speed. The contact was unable to stop the vehicle and crashed into a brick wall. The contact was uninjured. A police report was available. The vehicle was repaired by the dealer however, the contact did not feel safe driving the vehicle and traded the vehicle for another. She stated she had experienced numerous unintended acceleration incidents prior to the crash. The contact called the manufacturer who inspected the vehicle but offered no further assistance. The failure mileage was 20,001 and the current mileage was approximately 20,045.

Filed Jun 22, 2010 · Acceleration · 30,000 miles · NY · crash

I was involved in 2 identical accidents over the past 6 months with the same car, a 2009 toyota prius. In december '09 I was making a right turn to pull into a parking spot. I was completely in the spot and went to come to a full stop when my 2009 toyota prius suddenly accelerated and crashed into a car. Then again on june 21, 2010, I was making a right turn into a parking spot and the same car suddenly accelerated as I went to come to a full stop in the parking spot. This time the car jumped the curb and went through a chain link fence. Both times I was making a right turn into the spot, both times I was braking and both times the car accelerated as I went to come to a full stop. The dec '09 accident was reported to the police, the june'10 accident was not.

Filed Apr 29, 2010 · Acceleration · CA · crash

2009 toyota prius. Consumer states unintended acceleration. *tgw the consumer stated as she made a u-turn to park, she moved the gear shifter from reverse to drive when the accelerator became stuck and the vehicle went forward despite the fact she was pressing on the brake and the vehicle did not stop until she ended up in a ditch. *jb updated 05/05/10.

Filed Apr 13, 2010 · Acceleration · 20,000 miles · MA

2009 toyota prius - unintended acceleration. On this vehicle, uncontrolled acceleration can be reproduced at will. I called toyota and they are treating it as yet another crank call, service manager advised to remove floor mat and bring in later in week. I would hate to see it swept under the carpet like other recent complaints.

Filed Apr 1, 2010 · Acceleration · 18,000 miles · NY

Tl*the contact owns a 2009 toyota prius. The contact stated that the vehicle suddenly accelerated to 60 MPH after he applied pressure to the accelerator pedal at a traffic light. The driver was able to stop the vehicle and drive onto the emergency lane where the vehicle was left overnight. The vehicle was taken to an authorized dealer but no repairs were made when the complaint was filed. The failure mileage was approximately 18,000. The current mileage was 18,224.

Filed Mar 31, 2010 · Acceleration · 6,800 miles · VA

I was driving my newly purchased 2009 toyota prius (VIN# [xxx]) on rt 66 in arlington virginia on march 31, 2010. I was driving approximately 50-60 miles per hour and accelerating. I took my foot off the accelerator to slow the car and the car kept accelerating. I then depressed the brake, but the car did not slow, and in fact I heard what sounded like the engine 'gunning' and it continued to accelerate. I pressed the brake down as far as it would go and while the car slowed its acceleration, it did not slow or stop the car. As soon as I lifted my foot from the brake, the car began to accelerate again and I could hear the engine racing. I pressed the brake again, and the same thing happened ' the car slowed its acceleration, but did not slow its overall speed. As soon as I lifted my foot from the brake, the car accelerated. I did this three times, becoming increasingly afraid. I then jammed my foot hard on the brake and pulled off onto the side of the highway. I turned the car off, and it finally stopped. I sat there for a few moments, then turned the car back on and got back onto the highway. As soon as I got up to highway speeds, the same thing happened again ' the car accelerated on its own and the brake would not stop the car. I pulled over a second time and turned the car off as the only was I could find to stop it. I turned the car on again, and this time was able to reach my destination with no more incidents. I reported the problem to the carmax dealer from whom it was purchased and have been on hold to report this directly to toyota for over 30 minutes, but have been unable to get through. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Service bulletins that may apply

Related recalls

Vehicle speed control: accelerator pedalReported October 5, 2009 · 4,445,056 vehicles affected
What is wrong
Toyota is recalling certain model year 2004-2010 passenger vehicles. The accelerator pedal can get stuck in the wide open position due to its being trapped by an unsecured or incompatible driver's floor mat.
Risk
A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death.
Remedy
Toyota filed an amended defect report on november 25, 2009, stating that dealers will modify the accelerator pedal and, on certain vehicles, alter the shape of the floor surface under the pedal. These changes address the risk of pedal entrapment due to interference with the floor mat. Redesigned accelerator pedals will become available beginning in april 2010 and dealers will replace any modified pedal with the new pedal if desired. Also, dealers will replace any genuine toyota or lexus all-weather floor mats with redesigned all-weather mats, or repurchase the previous mats from owners who do not want the new ones. Additionally, software modifications will be installed on camry, avalon and lexus es 350, is 350 and is 250 models that will ensure that the brake overrides the accelerator in the event both brake and accelerator pedals are applied. Toyota will begin mailing letters to owners on december 31, 2009. Owners may contact toyota at 1‑800‑331‑4331, lexus at 1‑800‑255‑3987.

Recall number 09V388000 · Recall details

Questions about the 2009 Toyota Prius sudden acceleration

Is sudden unintended acceleration a common problem on the 2009 Toyota Prius?

31 of 502 owner complaints about the 2009 Toyota Prius (6%) mention sudden unintended acceleration. The model year with the most reports is 2010.

Is there a recall or service bulletin for this on the 2009 Toyota Prius?

There is 1 recall and 1 service bulletin for the same area of the car. Check them below with your VIN.

Other symptoms on the 2009 Toyota Prius

Headlights 102ABS 49Brake failure 29Stalling 14Jerking 12Loss of power 11No deployment 10Fuel gauge 10Check engine light 6Adaptive cruise 5Engine failure 5Fire or smoke 5Slipping 5Warning lights 5

All model years of the Toyota Prius

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