I was pulling into a convenience store in my 2014 prius. As I was gliding in, I depressed the brake pedal and the car kept going. I continued to press the brake and the car started to accelerate. I could feel the surge of power. I was completely unable to stop the car and I ran into parking posts at the front of the store. All airbags were deployed. I got a cut on my forehead and was bleeding. An ambulance arrived and my husband drove me to the er afterwards and I received treatment. I was coming home from the gym at 9am in the morning. I have never been at fault in an auto accident before. I have a witness that said he heard a chirping sound coming from my brakes right before the crash. I have the pin drive from the car that a representative, supposedly from an outside source, that retrieved it. This is what toyota used to conduct their "investigation" into the incident. They concluded that it was completely not their fault, not indicating how it could have happened. They are not going to help at all. Someone other than toyota needs to investigate this problem before someone else gets killed. ( I filed a previous complaint this morning but realized I had entered the VIN number wrong. This is the same complaint with the correct VIN number.
2014 Toyota Prius brakes complaints
Page 5 of 5: complaints 101 to 103 of 103, newest first, as owners wrote them.
I was pulling into a convenience store in my 2014 prius. As I was gliding in, I depressed the brake pedal and the car kept going. I continued to press it and the car started to accelerate, I could feel the surge of power. I was completely unable to stop the car and ran into parking posts at the front of the store. All airbags were deployed. I got a cut on my forehead, an ambulance came but I declined and my husband drove me to the er later where I received treatment. I was coming home from the gym at 9 am I have never been at fault in an accident before. I have a witness that said he heard a chirping sound coming from the brakes before I crashed. Toyota completely denies there is anything wrong with the car, but gives no explanation as to how this could have occurred. They will not help at all. Someone is going to get seriously injured or killed. This needs to be investigated by someone other than toyota.
We have recently purchased a 2014 toyota prism that now has less than 4000 miles on the engine. In a very short period we have experienced a mass amounts of defects with the car. The first repair was toyota had to replace the battery from our home. The second was a recall dealing with a national recall with software updates. On july 16th the yellow light came on as soon as we started to drive the car. It was the brake indicator and they asked my wife to drive it to the dealership 25 miles away? I called into quality imports toyota in ft. Walton bch , florida where we purchased the car and vented my frustrations. I was not satisfied with them asking us to drive the car with a brake light indicator that just came on. We are fearful of the next failure with this vehicle. The manufacture gave me a claim number 1407161970 to start the process of the complaint. I got a call from the toyota case manager [xxx] who basically said we have to fill out a lot of forms for the lemon law and arbitration process. Basically we were asked to drive the car until 30-40 days later for the process. I told [xxx] we don't feel safe in the car and that they should let us use a loaner. He denied the request?? Request to have this investigated. 'information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
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