The car brakes failed at low speeds (10-15 MPH) and bumped into the car in front in a stop-and-go traffic on the wet freeway after a recent rain. The brake pedal went all the way down to touch the floor, as if the brake pedal was disengaged from the braking system and the ABS light did not turn on at the time of braking. The car was driving in the straight line and immediately before this I was able to successfully brake the car on the very same trip. So the problem is intermittent. This is the second time with this car, as my spouse also experienced the similar brake failure at even lower speeds (<10 MPH) resulting in touching the car in front and minor scratch on the bumper. It was a dry day then and almost similar circumstances. Associated geico claim number is 0423477190101054. We opened a case with toyota to check the data recorder. Associated toyota case number is 181112370.
2014 Toyota Prius driver assistance complaints
Page 2 of 2: complaints 11 to 15 of 15, newest first, as owners wrote them.
Car was in motion in a residential area, moving at a low speed, under 25mph. While in an undulating portion of the road, during entry and exit from a dip and slight turn in the road, the engine stalled for a brief moment, for no more than a second or so the accelerator was non-responsive, causing me to force a stop by using the brake, after which time the motor re-engaged as normal. Unknown cause, happened once in my experience with the car and never again. Car has been driven by my daughter for the last 3+ years, she has not reported a recurrence of the problem.
Seat belt light stayed on, swerve light occasionally. Proved to be rodent damage on wire instruments and blower, panel instrument, antenna assemblies reaching $3,900. Vehicle parked outside residential building on public street in cold rainy weather. Vehicle in excellent condition. Never had such a problem with any other vehicles while living here over 20 years. Could soy based encasing around wiring contribute to this?
Within the last six months, and about four times, I had experienced rough/high idling during hot days and after driving over 80 miles; using air conditioning. (I work over 70 miles from home.) I decided to take the car to the toyota of redlands dealership on august 4, 2015, because the car was displaying the same conditions. While on the way to the dealership, and on the freeway, the car began to idle heavily. I merged to exit the freeway and while on the off ramp, stopped, the car completely shut off. The display read "check hybrid engine. Stop park the car safely." I was able to restart the vehicle to move from off-ramp traffic and park it. The message on display was still there. I shut off the car and called the dealership. They recommended I have the car towed to them. When tow truck arrived, I turned on the car to position it for the towing bed. The message no longer displayed . The car stayed with dealership all day on august 5, 2015. According to the dealership, the display showed no message and there is no code to indicate a malfunction occurred. They were not able to diagnose the problem. I am keeping the vehicle at the dealership on august 6, 2015, for further evaluation. My concern is two-fold: 1. My safety, 2. If the system displayed a message, why does the system not produce a code for the technicians as a non-hybrid car would? This itself presents a serious issue.
Toyota's entune navigation system randomly freezes and resets. When this happens at high speeds on a highway where a person is depending on the system to get somewhere, it causes a massive distraction and a risk to life and limb. Toyota is offering no resolution to this issue and it's dealerships are refusing to even register user complaints - "unless they can replicate the issue" which is rather difficult since the problem is random and the dealerships will not take user reports of the issue as credible.
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