2016 Toyota Prius: adaptive cruise control problems

Filed Apr 26, 2022 · Airbags · CA

My steering wheel controls, including odometer, cruise control, horn, and airbag light is on. I took it to the dealership and they said it is the spring (clocking) cable in the steering wheel. Looking up a recall there are quite a few years and models where this exact issue has been recalled on Toyotas, but the dealership says my 2016 Toyota Prius is not cover (same exact issue). I submitted a ticket through Toyota customer service but they have done nothing about this safety issue for the 2016 Toyota Prius. I see lots of blogs and complaints because the airbag default warning light stays lit, so I assume airbag is not functional. I found a site that says to put the complaint through here.

Filed Oct 20, 2021 · Visibility · CA

Moments ago, I entered my 2016 Toyota Prius to find that my windshield had mysteriously cracked while parked over night. The crack was not present when I last drove the car last night. Based on some online research for windshield replacement cost, I've learned that Toyota was faced with a class action lawsuit regarding 2016-17 Toyota Prius containing defective windshields; in which these windshields are known to unexpectedly crack while parked or under ordinary driving conditions. Furthermore, my Toyota Prius is equipped with safety features (such as pre-collision system, lane departure alert with steering assist, automatic high beams and full-speed dynamic radar cruise control) that require a front camera to function properly. The cracked windshield now interferes with the camera's visibility, line of sight and perceived orientation, thus causing me to feel unsafe while driving the vehicle. I am filing this compliant because I am now faced with not only an unsafe vehicle to operate, but also the cost to fix a windshield that is known to be defective from Toyota.

Filed Dec 26, 2019 · Acceleration, Driver assistance · 70,000 miles · MI

Tl* the contact owns a 2016 toyota prius. While attempting to start the vehicle, the collision avoidance indicator remained illuminated and the cruise control failed to work. The contact took the vehicle to gates toyota (640 w ireland rd, south bend, in 46614), but it was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 70,000.

Filed Feb 14, 2018 · Brakes, Driver assistance · 31,000 miles · CA

Over the past year and over 15,000 miles our 2016 toyota prius four touring has experienced sudden displays of warning messages and lights reporting braking power low - visit your dealer; braking power low - stop in a safe place - see owner's manual; pre-collision system malfunction - visit your dealer; anti-lock brake system malfunction - visit your dealer; lane departure alert malfunction - visit your dealer; ics malfunction - visit your dealer; check cruise control system - visit your dealer. The following codes/faults have been detected: ABS - c1403, c1407, c1415; parking sensors - c164d, c1a50; blind spot monitor - c1a45; blind spot monitor slave - c1a45; pre-collision system 2 - c1a50; lane-keeping assist 2 - c1a50; ecu - p157800 & cruise ecu - p157800. The warning messages/lights came and went while driving on both city streets and highways. Each time I took the vehicle to the dealer. They could see the codes in memory, but could not replicate the problem. No parts were replaced. The only thing they have done is to take apart and reseat some of the connector cables and then send us on our way telling us to bring it back in if it happens again. We are seriously concerned about the safety of this vehicle and have no reassurance that the problem has been resolved and no reassurance that major braking systems might not be available to me if it occurs again. I contacted toyota customer assistance with no change in their position. I am currently negotiating to trade the vehicle in as I am not comfortable that the problem is resolved and deeply concerned that it will happen again. I have shared video of the warning messages and lights with the dealer, but am unable to upload video here.

Filed Oct 2, 2016 · Airbags · 4,100 miles · NV · crash · 2 injuries

We were traveling at approximately 70miles an hour on a divided highway. The cruise control was activated. My husband was driving, I was the passenger. We both were wearing our seat belts. My husband suffered some sort of medical incident causing him to lose control of the vehicle. We crossed through the median, became airborne, crossed two lanes of opposing traffic and headed up a steep incline. The car came to rest on a pile of debris and hung up on a wire fence. My husband suffered a subarachnoid hemorrhage from striking something on the dash of the car. When the car stopped he was slumped over the wheel bleeding.. He also suffered a mild l4 compression fracture. At the time of the accident I had ligament damage in the chest area. As a result he was taken by ambulance to the regional hospital and then air-evacuated to las vegas. Our side curtain airbags deployed but not the frontal bags. I called toyota and was told that the crash was not severe enough to cause them to nflate but my husband's injuries would tend not to support that. An engineer did remove the "black box" from the vehicle to test it. He promised he would get back to us with the results. When I did not hear from him I called and he told me that all results have been sent to toyota. He was reluctant to say more. I called toyota and was told that several people had looked at the case and that the results had been sent to legal, the attiitude of the people there has gone from helpful to abrupt. My husband is still under the care of a neurologist because of the injury and to determine what cased the incident. They have not been able to determine a cause for his blackout but we have been assured via ct scan that the bleeding has stopped into his brain. If he hit something in the car hard enough to cause this type of injury it seems to me that the airbag should have deployed. .