2019 Toyota RAV4 Hybrid: wrong fuel gauge reading

Filed Mar 21, 2023 · Fuel system · CA

The contact owns a 2019 Toyota Rav4 Hybrid. The contact stated that upon approaching the vehicle, there was fuel leaking onto the floor under the fuel filler neck. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the fuel tank and fuel sending unit needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was then taken to Toyota Chula Vista (650 Main St, Chula Vista, CA 91911), South Coast Toyota (1966 Harbor Blvd, Costa Mesa, CA 92627) and Culver City Toyota (9077 Washington Blvd, Culver City, CA 90232), where the mechanics diagnosed and determined that the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure, and the contact sought legal advice. The failure mileage was unknown.

Filed Apr 14, 2020 · Fuel system · 4,400 miles · IL

Vehicle's fuel tank is listed by toyota company as 14.5 gallon capacity and, in reality, this tank's shape only allows it to fill to approximately 9 gallons. Additionally, the fuel gauges "miles to empty" does not appear to read the amount correctly. I have almost run out of fuel on the highway as a result of the vehicle's improper reading. The actual gas in the tank was much lower than the vehicle itself told me. The range is advertised by the manufacturer at approximately 500 miles when in reality it appears to be under 300 miles depending on driving conditions. This has placed me and my family in a dangerous situation as we cannot accurately estimate how much fuel is in the vehicle before it is completely empty. I have seen this problem is actually widespread and other owners across the country are also dealing with the issue. Toyota is also still selling the vehicle's 2020 model which apparently has the same problem, and is not warning potential buyers of the dangerous defect.

Filed Jul 9, 2019 · Fuel system · 4,000 miles · WI

There is an inability to completely fill up the gas tank. Even when reaching the empty reading on the gas gauge, the car only seems to fill 9.5-10 gallons of fuel. The are is advertised as a 14.5-gallon tank, but it is impossible to get that much fuel into the tank.

Filed Jun 23, 2019 · Fuel system · 300 miles · CA

When filling up, the gas cuts off very early; the gas gauge will only read 3/4 to 7/8 full. This leads to "topping off" which is an environmental and safety issue.

Filed Jun 20, 2019 · Fuel system · 200 miles · IA

Tl* the contact owns a 2019 toyota rav4 hybrid. While refueling the vehicle, the fuel gauge failed to display the proper amount of fuel and the contact heard an abnormal noise. The vehicle was taken to wilson toyota of ames (located at 2212 s duff ave, ames, ia 50010, (888) 485-5650), but no mechanical failure was detected. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 200.