While driving on the highway during my recent vacation I heard a loud bang from under the rear of the vehicle. Immediately after while still driving, pieces of metal fell off the bottom of my car hitting the vehicle behind me. We both pulled over, my rear stabilizer / sway bar had busted and fallen from the car. Now I have to pay several hundred dollars for repairs, my wife and I could of been severely hurt or worse, and now possibly pay for a cracked windshield from the car behind me. I have read several other complaints from toyota owners that experienced this same problem. This should of not happened at only 54000 miles. This is a dangerous situation. (this vehicle has never towed anything).
2007 Toyota RAV4 suspension complaints
Page 4 of 5: complaints 71 to 100 of 125, newest first, as owners wrote them.
Tl* the contact owns a 2007 toyota rav4. The contact received recall notifications for the federal safety agency campaign number: 14v168000 (air bags) and the federal safety agency campaign number: 13v383000 (suspension). The parts needed to repair the vehicle were unavailable. The manufacturer was not notified. The contact had not experienced a failure.
Tl* the contact owns a 2007 toyota rav4. The contact received notification of the federal safety agency campaign number: 13v383000 (suspension) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
I brought my vehicle to the dealer for the rear suspension recall and when I picked it up I was advised that the steering shaft needs to be replaced and there is a clunking sound when turning the wheel. The service advisor told me the shaft is cracked and could be dangerous. I never noticed any steering sounds but now that I'm specifically listening for it I do hear it. I believe that if this is a safety issue as the dealer stated then the vehicle should be recalled. Most owners will not know they have this problem since the sound is not that noticeable and I assume that if left uncorrected loss of steering will occur.
Tl* the contact owns a 2007 toyota rav4. The contact stated that while driving approximately 38 MPH, the rear back wheels locked up and the vehicle swerved from side to side. Also, the contact stated that the downward hill assist warning light illuminated when the wheels locked up. The vehicle was towed to an independent mechanic. The vehicle was included in recall the federal safety agency campaign number: 13v383000 (suspension). However, the part to do the repair was not available. The manufacturer had been notified of the issue. The approximate failure mileage was 125,000.
Tl* the contact owns a 2007 toyota rav4. The contact received notification of the federal safety agency campaign number: 14v168000 (suspension); however, the part needed for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Right rear lower suspension arm snapped causing the right rear tire to turn to the side, causing us to lose control of the vehicle. I was able to gain control and stop the car due to the low rate of speed. We had a recall for this problem. Toyota installed a temporary fix, however when we received an updated recall, we continually called to have the permanent fix only to be told that the part was not available we asked them to call us when the part arrived and they would not agree to this. We have called them continuously but they never had the part. Called toyota today and they cannot help me today. They will not approve towing, rental car, or repair as of this date. I cannot get to work, I am handicapped and I do not have access to public transportation. The police did come to the scene of this incident we have photos and the broken part in our possession. Toyota opened a case #[xxx]. They said they are not sure they can help us. We need immediate help with this. Please help us. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
Tl* the contact owns a 2007 toyota rav4. The contact stated that while driving at various speeds, the vehicle and steering wheel would shake violently. The vehicle was taken to the dealer. The technician diagnosed that the intermediate shaft was defective and had to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 81,000. Updated 10/7/14*cn the consumer stated the vehicle was repaired. Updated 3/11/15
On august 29, 2011, 19 year-old subject was traveling straight across an intersection when subject was struck on driver side by a 2010 hyundai elantra. Subject was struck by a motorist that according to police officer report, ran a red light. Subject was proceeding straight with green light while driving a white 2007 toyota rav4 with approximately 104,299 miles. Subject purchased rav4 vehicle from toyota in april of 2011. Subject purchased 2007 rav4 on account of the airbag safety features (head, side, front, passenger side airbags) to protect subject from injury. On august 29, 2011, subject 2007 rav4 sustained damage from rocker panel to roof and from front left bumper to doors. Structural, suspension, wheel, and steering components were also damaged as per the appraiser's damage estimate following the august 29, 2011 accident. No airbags deployed. A letter was sent to toyota. Calls were made to toyota to assess the damage and toyota denied claims of any wrongdoing or defect. Subject was injured in accident. Toyota declined to inspect vehicle. Recent notices of recalls received along with toyota sending emails to subject to try to purchase subject rav4 lends credibility to subject assertion that airbags should have deployed and protected subject from injury during the august 29, 2011 incident. The airbag features failed subject and failed to protect subject from injury on august 29, 2011. 2007 rav4 was declared a total loss by geico and liberty mutual. This accident totaled a rav4 and no airbags deployed. Given inadequate attention was given to subject and investigation of this matter by toyota, subject seeks investigation and remedy for injuries sustained.
I received a letter last summer/early fall regarding a recall of my 2007 toyota rav4 due to a problem with the rear suspension arm. I've been in contact with my local toyota dealer since november 2013 and have been trying to set up an appointment. They claim they are unable to get the parts from toyota and they keep putting me off. I believe that the dealer and/or toyota has failed or is unable to remedy the defect within a reasonable time, therefore I'm filing a complaint. The recall states that the consequence of this problem going uncorrected could be "failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash". I drive a lot of miles in the fall and winter, transporting my 13 year old son and friends to soccer games. I'd really like to know that I'm driving a safe vehicle! I want this looked at asap!!
I received a recall letter for the "rear lower suspension arms (no. 1).when I went to the toyota dealer ([xxx]) ,they told me that this recall does not apply to puerto rico as per toyota general offices instructions. The letter said this an urgent safety recall in read letters for it importance. For this situation we can implied that toyota is discriminating to the puerto rico toyota owners.if any accident occur for this situation I made responsible to toyota de puerto rico,[xxx] (dealer) and toyota general offices. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2007 toyota rav4. The contact received a recall notification for the federal safety agency campaign id number 13v383000 (suspension); however, the contact was unable to have the vehicle serviced because the part was unavailable. The dealer was unable to provide an expected date for the part to be available. The manufacturer was not notified of the problem. There are no failures at this time.
Reference toyota recall: tis designation c2j found at: https://techinfo.toyota.com/techinfoportal/staticcontent/en/techinfo/html/prelogin/docs/cp/c2jtofaq.pdf reference question q1a and answer a1a: "....alignment will be set and the arms will be sealed with epoxy." reference question qua and answer a1c: "if the rear wheel alignment shifts out of specification, rear suspension arms or other components may need to be replaced." reference my phone conversation with toyota @ 888‑270‑9371 on 11 february 2014 @ 0800 and their assigned case # 1402110228: my question to toyota to the answer a1c above: who pays for the required replacement of suspension arms or other components? Their answer was: the owner. My complaint deals with fairness. Due to a toyota design defect, rear control arms must be encased in epoxy thus rendering rear wheel alignments impossible. If an owner hits a pothole, and rear wheel(s) are knocked out of alignment, the control arm and/or associates components might need to be replace - at considerable expense to the owner. This could generate large profits to toyota due to a remedy for one of their design defects. Without the (epoxy encapsulation), a mere rear wheel alignment might rectify the misalignment. A possible $50 versus $500 repair. Additionally, if the control arms must be replaced to align the back wheel(s), toyota is the only entity that has the know how and parts to re-encapsulate the new control arm(s): more profits for toyota. Owners need to be made aware of the consequences this remedy will have on their vehicle so they can decide if they want a vehicle in which the rear wheels cannot be aligned without considerable expense. My question to nhsta: why should the owner pay for repairs to one of their remedies? Is this fair?
Tl* the contact owns a 2007 toyota rav 4. The contact received two recall notifications for the federal safety agency campaign id numbers: 12v373000 (suspension) and 13v383000 (suspension). The vehicle was not been repaired because the necessary parts were unavailable. The manufacturer was not notified of the problem. The contact had not experienced a failure.
I received this notice for safety recall in nov 2013 for repair of the rear lower suspension arm. At that time I was told parts were not available and call back . I called in dec 2013 same response; jan 2014 same response feb 2014 same response and was now told to call back in march. I am worried that this will be a potential hazard and they are still not repairing it. What can be done?
About 4-5 months ago I received a letter from toyota regarding problem with the rear lower suspension arm no. 1. The problem could "result in the loss of vehicle control and a crash." *tr each time I check with them they say they are not ready to remedy the problem and just continue to drive the vehicle I believe that it is very negligent of them to suggest that I continue to drive a vehicle that according to them could "result in the loss of vehicle control and a crash." does the federal safety agency have any power to require toyota to fix the problem at once or find another remedy for me driving an unsafe car?
Received a recall notice for tie rod/suspension back in september 2013. Today I called local toyota dealer and asked about the fix. They told me that there was no fix yet available....obviously very disappointed and worried about how long I have been driving with potentially dangerous part/defect that could cause loss of control and wreck. I think the federal safety agency should force the issue with toyota now it has been too long!. Local dealer advised me what sound, loud rattling in back of vehicle to listen for....really unbelievable the delay.
Tl* the contact owns a 2007 toyota rav4. The contact stated that she attempted to have the vehicle repaired under the federal safety agency campaign number: 13v383000 (suspension) but was informed that the parts were not available. The contact also stated that since the failure was reported in august of 2013, there should be a remedy available before february of 2014 and that the manufacturer had exceeded a reasonable time for repair. There are no failures at this time.
2007 toyota rav 4. Consumer writes in regards to rear lower suspension rattle. *smd the consumer stated she received a letter over 2 months ago, and she is still waiting for the official recall letter, so she can get the vehicle fixed..
Tl* the contact owns a 2007 toyota rav4. The contact stated that she attempted to have the vehicle repaired under the federal safety agency campaign number: 13v383000 (suspension) but was informed that the parts were not available. The contact felt that since the failure was reported in august of 2013, there should be a remedy available before february of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
Tl* the contact owns a 2007 toyota rav4. The contact stated that while driving approximately 40 MPH, she noticed a vibration under the vehicle. The vehicle was taken to the dealer for diagnosis. The technician was unable to diagnose the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 99,000.
Tl* the contact owns a 2007 toyota rav4. The contact stated that he attempted to have the vehicle repaired under the federal safety agency campaign number 13v383000 (suspension) but was informed by the dealer and the manufacturer that the part was not available. The vehicle was not repaired. The contact had not experienced a failure. The VIN was unavailable.
Rear sway bar links rusted off on both sides.
I have had the first recall done for the lower suspension arm recall c0j and received an interim notification for a revised recall csj saying it is not yet available in my area. This past weekend I had work done on my vehicle and was told the pin in my lower suspension arm is broke and I should have it fixed asap. I called my toyota dealer who told me the recall is not being done in my area as of yet. I called toyota corporate who informed me the recall is not being done in my area and to have it inspected at the dealer and they may or may not be able to do the recall and fix the problem. I feel unsafe driving this vehicle and feel that toyota is not working fast enough to remedy. I have been very unhappy with the number of recalls that have occurred with this vehicle and very unhappy with the amount of time off of work this has caused me.
While driving car on highway, I heard a low noise from the passenger side rear of the car that sounded like something in the right rear suspension broke. Since this time, the car sounds like something is loose and makes a knocking sound from the passenger side rear of the vehicle when driving between 10 MPH and 30 MPH when you go over small bumps. It sounds like a broken spring or shock absorber or some other component of the rear suspension system is loose or broken. I am concerned about driving the vehicle, or letting other family members drive the vehicle, especially at high way speeds.
Rear sway bar linkage broke. Very corroded. $240 fix.
Hit a car in front of me and wreck the front right corner of the rav4 and no air bags went off. And my ins company total the rav4 and don't know what happen to the other car.
Knock and sudden shift of steering wheel. Noise appeared to come from front of vehicle and along the steering column or suspension system. Has grown worse with use, but vehicle only has 30,250 miles. We would like to know if it's safe to drive; danger of loss of steering. We do not feel safe, especially at highway speeds.
Turning from one street onto another at <5mph a pop occurred in the rear of vehicle and immediately I felt a drag and stopped. On the street, exiting vehicle I observed rear driver's wheel tilted significantly from the vertical. Had vehicle removed to my garage where rear suspension support was replaced. Now jumping hoops to get reimbursement from toyota. I never received any notice of recall only to find after local repair that toyota was planning a recall and then receiving today (sept. 7, 2013) from the federal safety agency the official recall notice (the federal safety agency campaign id number : 13v383) the issuance finally of such a recall. Given that toyota, over a year ago ("toyota is going to recall some 778,000 vehicles sold in the united states because of a rear-suspension failure. But not just yet. First, it has to figure out how to fix the problem." -by laurent belsie, business editor / august 2, 2012 , christian science monitor) knew of the problem it is unconscionable that such a delay occurred. Had this malfunction occurred on a major, high-speed highway, more likely than not I would not be composing this message today.
We were driving 55mph on highway 168 in north carolina north towards virginia coming home from vacation in the outer banks, nc. We were driving in left lane passing a jeep, pulling a small trailer, in the right lane when we heard a pop and the car started to swerve to the right. Our car struck the jeep on the driver's side turning the jeep so it ended up in front of us. Both vehicles finally came to a stop after I applied the brakes. After checking on the passengers (my wife, two children and our dog) in our car and jeep passengers, I went to move the car at the request of the police and the driver's side rear tire collapsed in at the top at about a 45 degree angle. Thankfully nobody was hurt. After having the car put onto the flat bed tow truck by aaa, the aaa employee and I could see under the car and noticed the rear tie rod was completely separate in two pieces. Received a preliminary recall from toyota back in october/november about the tie rod. Took the car to our dealership, in november. They inspected it and said nothing was wrong so it didn't need to be replaced. The car is currently waiting to be fixed by my insurance company and I have filed a incident report with toyota, who will be looking at the car.
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