Tl*the contact owns a 2010 toyota rav4. The contact stated that while making right or left turn, the steering wheel became seized. The vehicle was taken to the dealer who diagnosed unknown failure and made unknown repairs. The failure recurred. The manufacturer was made aware of the failure. The VIN was unavailable. The approximate failure mileage was 36,000.
2010 Toyota RAV4 steering complaints
Page 2 of 2: complaints 11 to 18 of 18, newest first, as owners wrote them.
The electronic power steering (eps) failed on my 2010 toyota rav-4 today on the interstate and the resulting crash almost killed me. I'm 53 years old, my rav-4 has always had routine maintenance and is in good condition, not abused and always well taken care of. Without warning today while traveling at about 60 MPH on the interstate the steering wheel started vibrating and sharply turning left-right-left-right for about 5 seconds with a grinding and shaking noise in the front end of the vehicle. I used all my strength to keep the car pointed straight while trying to slow down and not cause an accident. Then the car sharply veered left and hit (hard) a 5-foot concrete barrier wall separating the interstate lanes. As this was occurring a red triangle warning light came on the dashboard with an exclamation point. After the accident I looked in the toyota rav-4 owners manual, and it indicated an "eps malfunction". The vehicle sustained major damage (insurance estimate still pending, probably about $8,000). More importantly however, I believe if the concrete retaining wall hadn't been there my vehicle would have turned left, rolled over into approaching on-coming traffic from the other side of the interstate and potentially caused much greater safety risk to on-coming traffic and damage. It was very fortunate that the wall was there. I sustained back injuries. There was also a witness in back of me who saw the entire thing with the erratic steering and resulting accident; he stopped to ensure was ok and he called 911 and made a statement to the police. This was not due to tires (they are new), or poor road conditions (this part of the interstate was newly refinished and smooth). It was clearly a mechanical failure of the toyota eps. Mailout customer request 11/05/14*lj....updated 11/18/14 *bf updated 8/12/2015
Tl* the contact owns a 2010 toyota rav4. The contact stated that while driving 20 MPH, the driver lost control while making a turn and crashed into another vehicle. A police report was not filed and no injuries were reported. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileage was 19,500.
Clunking noise when turning the vehicle, a knock or rattle noise from engine ..
I started the rav 4 and began backing out of the parking place. I immediately noticed the steering was very hard. I restarted the car a couple of times with no change and then called for a tow to the dealership. Arriving at the dealership I went to pull the car into the service bay and the steering was normal again. They checked the onboard computer and found an error code indicating that the steering computer had a problem and I paid $1,000 to replace it, as I was afraid of the steering going out again while driving the car.
Clunking noise when turning the vehicle.
Tl* the contact owns a 2010 toyota rav4. The vehicle was included in recall the federal safety agency campaign id number: 12v373000 (suspension: rear). The contact was dissatisfied with the remedy. The recall remedy states the tie rod nut would be inspected for looseness. The contact was concerned because if at the time of inspection the tie rod nut is not loose it can become loose in the future causing an accident. The manufacturer was made aware of the contacts concerns and stated the vehicle would have to be taken in for inspection and they would not replace the tie rod unless they found it to be loose. The contact was fearful of driving the vehicle especially because he takes frequent long trips. The contact had not experience the failure. The vehicle was not repaired.
Tl* the contact owns a 2010 toyota rav4. While parked, the contact noticed the steering wheel had become difficult to maneuver. The power steering warning light illuminated on the instrument panel. After restarting the vehicle the power steering resumed normal functionality. The failure recurred intermittently. The vehicle was not taken to the dealer for diagnostic testing but was repaired. The approximate failure mileage was 4,000.
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