I have a serious concern over the design of the brake and gas pedal width on my 2011 toyota rav. My problem is that my dress shoes and recreation boots are getting caught on the brake pedal when I swivel from the gas to the brake pedal. On multiple occasions, I came close to serious accidents. I avoided the accidents by quickly sliding my right foot to the right and completely lifting my foot up and over to the brake pedal. During one of these maneuvers, moving my right foot quickly to the right resulted in the lip of the sole on the right side hitting the gas pedal and causing acceleration of the vehicle. This problem does not occur when I wear sneakers, as the sole of the sneaker does not have an approximate half-inch lip on the sides. Also and most important, I drive a toyota highlander and this problem does not happen. I also did not have this problem with my camry, which I traded in for the rav. The above vehicles has close to a five inch width separation between the brake and gas pedals. I've brought this to the attention of my toyota dealer and the maintenance manager. They have been responsive of my concern, forwarding my complaint to the area maintenance manager. I met with the area manager explaining the problem. He proceeded to take pictures of my shoes and the 3 inch width between the brake and gas pedals. That meeting ended with the area manager opening a case and the promise he would refer my problem to his appropriate management. To date, my case is still with toyota. My local toyota dealer maintenance manager has contacted me advising that the case is being handled at a higher level.
2011 Toyota RAV4 fuel system complaints
Page 2 of 2: complaints 11 to 13 of 13, newest first, as owners wrote them.
When accelerating to pass another vehicle we get an overpowering sulfur smell in the cabin.
I purchased my 2011 rav4 on 10/19/10, with 3 miles on the odometer. As of 1/31/11 the odometer now reads 2605 miles. After driving the vehicle for 1 week I noticed that the gas consumption was very high. I drove the vehicle to harrisburg, pa which is only 120 miles from my home in philadelphia, pa and burned a full tank of gas upon my return home. The vehicle is suppose to get 28 mpg on the highway which equals to 420 miles on a 15 gallon tank. Also, I have a 24 mile roundtrip commute each day and by the end of the week my tank is almost empty. I took the car into the dealership to service the complaint but was told, as I suspected, that nothing was wrong. I am filling the tank up on average every 4 days. I also notice that as I am driving, the fuel gauge needle is moving downward. No one seems to take my complaint seriously and I am always fed the story of how well made and sophisticated that the engine and components are. I have been purchasing toyota certified used vehicles for the past 20 years and have never had any complaints. This is my first brand new vehicle and I am regretting purchasing it. I want this matter thoroughly investigated but I am always told the same thing. I am not a mathematician but I can count and my 2011 rav4 gas mileage is horrendous.
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