I received a recall notice on my vehicle for the windshield wipers. I made an appointment with scott clark toyota on 13000 e independence blvd, matthews, nc 28105. They told me they would not do the recall unless I paid them over $400 to replace another part in the wipers. I have had no problem with my vehicles wipers and told I did not need the part replaced just do the recall. They refused. So, to date my recall has not been repaired. They gave me no paperwork to corroborate my claim.
2011 Toyota RAV4: windshield wiper failure
35 of the 287 complaints about the 2011 Toyota RAV4 describe windshield wiper failure.
- owner complaints
- 35
- of this car's complaints
- 12%
- recalls
- 2
Is there a fix? There are 2 recalls and 4 service bulletins for this area of the car. See below
Windshield wiper failure by model year
What owners say
Tl* the contact owns a 2011 toyota rav4. The contact received notification of the federal safety agency campaign number: 15v770000 (visibility wiper). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2011 toyota rav4. The contact received notification of the federal safety agency campaign numbers: 16v096000 (seat belts) and 15v577000 (visibility/wiper). The part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The dealer scheduled an appointment to inspect the vehicle and order the part, but mentioned that there was a massive back order from the manufacturer. The manufacturer was contacted. The contact was not experiencing a failure. Parts distribution disconnect.
I received a letter saying that I had a recall on the rear outward seat belt. I called on 7/25/16 and they told me that they didn't have a remedy to the problem. I told the rep that the letter sounded like they had a solution "dealer will install plastic covers over the metal seat frame." the rep informed me that although a solution was found, they didn't have the part. I called on 8/10/16 and they told me that the parts are not in. I called on 10/6/16..same thing...parts are not in. Not sure why it takes 3 months to get this part. I think my car also has an issue with the wiper motor and I never heard back regarding that either.
Tl* the contact owns a 2011 toyota rav4. The contact received notification of the federal safety agency campaign number: 15v577000 (visibility/wiper); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2011 toyota rav4. While driving approximately 65 MPH, the steering wheel veered to the left without warning. The manufacturer was made aware of the failure and referred the contact to a local dealer. The vehicle was taken to a local dealer where it was diagnosed that the shocks were leaking oil and needed to be replaced. The shocks were not replaced. The contact received notification of the federal safety agency campaign numbers: 16v096000 (seat belts) and 15v577000 (visibility/wiper). The failure mileage was approximately 65,000.
I received a recall about the windshield wipers about a year ago - local dealership says that there is no resolution?????
Tl* the contact owns a 2011 toyota rav4. The contact received notification of the federal safety agency campaign numbers: 16v096000 (seat belts) and 15v577000 (visibility/wiper); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect and VIN tool confirms parts not available respectively.
Remedy for windshield wiper issue is not being fixed in a timely manner. It has been almost a year and still no remedy. This has been one of the rainiest summers even in southern arizona with floods and record rains and I don't trust my wipers anymore because the recall says they could stop working at any time. I don't think that toyota understands that arizona gets rain--and lots of it--and things rust. Nothing has happened to my wipers yet but it's been almost a year since the recall and nothing. Vin: [xxx] year: 2011 make: toyota model: rav4 number of open recalls: 1 the federal safety agency recall number: opens new window takes away from VIN lookup section> 15v577 recall date: september 17, 2015 manufacturer recall number: f1s summary: in the involved vehicles, water dripping onto the windshield wiper motor link can, over time, cause corrosion and wear at the wiper motor link joint. In some cases this could result in the separation of the wiper link from the wiper motor crank arm. Safety risk: if separation occurs, the windshield wipers could become inoperative, which could reduce driver visibility and increase the risk of a vehicle crash. Remedy: toyota is currently preparing the remedy for this condition. Once remedy preparations are complete, toyota will send an owner notification letter by first class mail to owners of vehicles covered by this safety recall. Additional details on the remedy will be provided in future communications. Recall status: recall incomplete. Remedy not yet available manufacturer notes: if the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the federal safety agency vehicle safety hotline at: 1‑888‑327‑4236 or tty: 1‑800‑424‑9153 or file an online complaint with the federal safety agency. This recall data last refreshed: aug 27, 2016 additional safety information information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2011 toyota rav4. The contact received notification of the federal safety agency campaign number: 15v577000 (visibility/wiper); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2011 toyota rav4. The contact received notification of the federal safety agency campaign numbers: 15v577000 (visibility/wiper) and 16v096000 (seat belts); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2011 toyota rav4. The contact received notification of the federal safety agency campaign number: 15v577000 (visibility/wipers); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Service bulletins that may apply
- The following procedures are recommended during routine maintenance or in the event of a customer concern...
- This bulletin is now obsolete
- The appearance of spots in tempered glass (when viewed at certain angles) is the result of the heat...
- Tips for writing a DPR (Dealer Product Report) on manufacturing issues for windows and windshields.
Related recalls
Visibility: power window devices and controls
- What is wrong
- Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
- Risk
- If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
- Remedy
- Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1‑800‑331‑4331. Toyota's number for this recall is C0M.
Recall number 15V689000 · Recall details
Visibility/wiper
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2009-2012 RAV4 vehicles manufactured October 27, 2008, to December 19, 2012 and 2012-2014 RAV4 EV vehicles manufactured July 24, 2012, to August 29, 2014. In the affected vehicles, water may drip onto the joint that connects the wiper linkage to the wiper motor.
- Risk
- Over time, the dripping water may cause corrosion and wear at the joint, potentially resulting in the separation of the wiper linkage. Once this occurs, the wipers would not function, reducing driver visibility and increasing the risk of a crash.
- Remedy
- Toyota will notify owners, and dealers will replace the water diverter channel. In addition, a new wiper linkage with a wiper motor crank arm will be installed. The wiper linkage will have a protective cover over the wiper linkage joint to minimize water splash and a retainer ring to prevent the wiper arm from separating from the wiper motor. The recall began on November 7, 2016. Owners may contact Toyota's customer service number at 1‑800‑331‑4331.
Recall number 15V577000 · Recall details
Questions about the 2011 Toyota RAV4 wipers
Is windshield wiper failure a common problem on the 2011 Toyota RAV4?
35 of 287 owner complaints about the 2011 Toyota RAV4 (12%) mention windshield wiper failure. The model year with the most reports is 2012.
Is there a recall or service bulletin for this on the 2011 Toyota RAV4?
There are 2 recalls and 4 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2011 Toyota RAV4
Sudden acceleration 32Jerking 12No deployment 7Brake failure 7Check engine light 7Fire or smoke 5Oil consumption 5
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