2014 Toyota RAV4: won't start

Filed Feb 5, 2025 · Body · OR

In reference to Toyota Motor North America - Customer Support Program ZKG. My Toyota vehicle has experienced paint peeling on the exterior metal body panels. I have applied to receive coverage from Toyota for the paint peeling as part of the ZKG Program. Toyota has denied my request for coverage and did not provide me with notice of the ZKG Program. The paint color of my vehicle is the original factory applied Blizzard Pearl (070) paint color. The vehicle experienced noticeable paint peeling around 9.5-10 years from the Date of First Use of the vehicle. I reported the paint peeling to my local Toyota dealer service center around 5 months after the car was ten years past the Date of First Use. Because the ZKG program coverage had expired by the time I had reported the paint peeling, the Toyota dealer service center referred me to the Toyota Brand Engagement Center. The Toyota Brand Engagement Center denied my request for coverage because the vehicle was reported shortly after the Duration of Coverage. I did not receive notice of the Customer Support Program ZKG from Toyota. I became the owner of this vehicle three years before that the program notification was sent out, but the Toyota Brand Engagement Center representative and a Resolution Specialist both indicated that notices were sent to the previous owner. I purchased the vehicle directly from a Toyota dealership using Toyota financing. The paint peeling did not start until very close to time of coverage expiration for my vehicle. I was unaware that I would be required to report the paint peeling issue to Toyota by a certain date as I was never made aware of the Customer Support Program ZKG from Toyota.

Filed Jul 7, 2024 · Body · VA

In reference to Toyota Motor North America - Customer Support Program ZKG. My Toyota vehicle has experienced paint peeling on the exterior metal body panels. I have applied to receive coverage from Toyota for the paint peeling as part of the ZKG Program. Toyota has denied my request for coverage and did not provide me with notice of the ZKG Program. The paint color of my vehicle is the original factory applied Blizzard Pearl (070) paint color. The vehicle experienced noticeable paint peeling around 9.5-10 years past the Date of First Use of the vehicle. I reported the paint peeling to my local Toyota dealer service center around two (2) weeks after the car was ten (10) years past the Date of First Use. Because the ZKG program coverage had expired by the time I had reported the paint peeling, the Toyota dealer service center referred me to the Toyota Brand Engagement Center. The Toyota Brand Engagement Center denied my request for coverage because the vehicle was reported shortly after the Duration of Coverage. I did not receive notice of the Customer Support Program ZKG from Toyota. I became the owner of this vehicle in the same year that the program notification was sent out. The paint peeling did not start until very close to time of coverage expiration for my vehicle. I was unaware that I would be required to report the paint peeling issue to Toyota by a certain date as I was never made aware of the Customer Support Program ZKG from Toyota.

Filed Feb 5, 2024 · Electrical, Engine · OH

2014 Toyota Rav 4 EV with 30,898 miles, the vehicle has full power but no start. towed vehicle to Toyota Dealership for dianostic it was checked with a scan tool and found code U0293, this set the code for lost communication with the EV control system. A special cable was bought to communicate with the vehicle root cause of problem is Traction Motor bad need replaced and service plug at top of battery has blown fuse need replaced. Solution is engine replacement.

Filed Mar 24, 2021 · Engine · 88,000 miles · UT · fire

While I was driving in capitol reef national park on a well graded and fully maintained dirt road, all the lights in my dash started flickering, and then my cars engine shut down. It felt like I was driving / coasting in neutral. I pulled over and put the car in park, then smoke started coming from beneath the hood. I got out of the car. It was a little smoke, then more, and then subsided to being barley noticeable after a couple of minutes. After it subsided, I got back in the car to try to start it, hoping it was an overheated engine and I might get the car to turn over. It would not start. I called a tow truck. Shortly after that, I noticed a hissing noise coming from beneath the hood, saw a liquid dripping beneath the the front left (drivers side) part of the car. I also saw a small flame. I called 911 to report that my car was on fire. Within 10-15 minutes, the car was completely engulfed in flames. The park ranger, sheriff, and fire department showed up shortly after that. A charred car frame is essentially what's left.

Filed Nov 10, 2018 · Electrical · 50,000 miles · FL

While vehicle is stopped and parked the smart key system indicator light flashes in yellow for 15+ seconds when both electronic keys are in the vehicle. Vehicle will not start. System works normal with only one (either) electronic key. Both keys have new duracell 3.0v cr2032 lithium battery installed and issue persists. User checked for pressed button(s) on electronic key. Key is not enclosed in case, purse, or holder. No ir or rf interference. Issue has also been observed while vehicle is running with transmission in (p)ark and second electronic key is introduced into vehicle (pick up passenger with second key) and the smart key system indicator light flashes in yellow for 15+ seconds. The issue happens on residential property, commercial property, and at any elevation (parking garage above or under ground) or inside a garage. This issue began after 50,000 miles (4 years of service). Vehicle was purchased new and only one owner.

Filed Sep 2, 2014 · Brakes, Engine · 300 miles · NH

While driving my brand new toyota 2014 rav4, they were the following: 1. The car was vibrating slightly and the car was stuck in first gear. 2. The ?check engine" light came on along with the awd drive and traction control lights. 3. The steering wheel was becoming firm along with the brake pedal. Remember, this was all while the car was still running. 4. I managed to pull over and turn off the car. 5. I tried to restart the vehicle, but the car would not start and would only use the battery. 6. I tried to start the car for the third time, but stopped when I could smell burning rubber. I was very nervous when this happened. Moreover, I have lost confidence, trust, and a sense of safety in this vehicle. Basically, I no longer feel safe and secure in this car. My experience yesterday 09/01/2014 was terrifying, I was afraid that somebody was going to hit me from behind. When the vehicle started to shut down I was scared for my friends life and mine. I had no choice but to stop the car as much as I could to the side safely and put on my hazard lights on, and call for help. There was no shoulder I had to stop on a busy road, where cars drive over the speed limit. When I was buying the vehicle they were my best buddy offering you water, pizza, after the deal shaking hands 20 times, when you go back its like we are very busy. Toyota care will take care of it, don't really want to know you! At the moment it is at the dealership being checked! Lets see what happens.