On 12-April, I filed Report #11460592 regarding stuttering and uncontrollable acceleration of Toyota RAV4, 2019 model year, <22000 miles, incident occurred 11-April. Vehicle was taken to Toyota dealership service department on 12-April, returned that day as described in previous report. On 13-April, one day after repair, exact same issue occurred. Family (with 2 children) driving on road, 45MPH speed limit. Hybrid system malfunction alert occurred again. Speed limited drastically to approximately 15mph, with occasional reaccelerating uncontrollably. Vehicle exited as safely as possible and returned home. Vehicle then taken back to dealership for service. Full text of Report #114605 (11-April incident): Driving on 35MPH limit road. Vehicle began to stutter. Vehicle began to communicate warning lights - "PKSB Malfunction" and "Hybrid System Malfunction" and "Check Engine" and alerted to visit dealer. After stopping at red-light, received warning to pull over and stop driving. Vehicle could not exceed ~10mph no matter how much accelerator was depressed and received warning that vehicle had ~2.5 miles until it would cease being able to be driven. For rest of trip to home (approximately 2 miles), vehicle would alternate between 10mph limited state and returning to full acceleration which led to very unsafe driving conditions and abrupt changes in speed. Reached home and parked in drive way. After a few hours, returned to vehicle to take to dealer for service. All 3 error messages remained but no further limitation to 10mph or abrupt speed changes. Dropped off for service at dealership. Dealer notes: "Hybrid system malfunction, check engine light - SCAN FOR CODES, FOUND U010087 LOSS OF COMMUNICATION BETWEEN PCW AND ECM / CLEAR CODES, UPDATE SYSTEM, OPERATING AS DESIGNED." Upon receipt from dealer, no further issues and drove home safely. Vehicle is a 2019 Toyota RAV4 Hybrid Limited, bought new in Jan. 2020. Approximately 23000 miles, no previous issues.
2019 Toyota RAV4 acceleration complaints
Page 2 of 2: complaints 11 to 30 of 30, newest first, as owners wrote them.
Driving on 35MPH limit road. Vehicle began to stutter. Vehicle began to communicate warning lights - "PKSB Malfunction" and "Hybrid System Malfunction" and "Check Engine" and alerted to visit dealer. After stopping at red-light, received warning to pull over and stop driving. Vehicle could not exceed ~10mph no matter how much accelerator was depressed and received warning that vehicle had ~2.5 miles until it would cease being able to be driven. For rest of trip to home (approximately 2 miles), vehicle would alternate between 10mph limited state and returning to full acceleration which led to very unsafe driving conditions and abrupt changes in speed. Reached home and parked in drive way. After a few hours, returned to vehicle to take to dealer for service. All 3 error messages remained but no further limitation to 10mph or abrupt speed changes. Dropped off for service at dealership. Dealer notes: "Hybrid system malfunction, check engine light - SCAN FOR CODES, FOUND U010087 LOSS OF COMMUNICATION BETWEEN PCW AND ECM / CLEAR CODES, UPDATE SYSTEM, OPERATING AS DESIGNED." Upon receipt from dealer, no further issues and drove home safely. Vehicle is a 2019 Toyota RAV4 Hybrid Limited, bought new in Jan. 2020. Approximately 23000 miles, no previous issues. Has been maintained regularly (oil changes, etc. via Toyota Care).
Took my 2019 RAV4 to Toyota of Orange. Like couple months ago for fuel pump recal but my vehicle stalls when driving on freeway or streets. Looses speed for 4 seconds and its scary reported issues to Toyota of Orange and they don’t fixed anything they only want to sell. They offer me services I don’t need for my vehicle. Got 2021 RAV4 rental from Enterprise and that one work just find no problems had it for about a week. If could get another another dealer that will be great.
Car hesitates when pulling out from a stop. The natural reaction is to depress accelerator more causing a shift feels like a lower gear and the car pulls out abruptly . This happens very often and I contribute it to lower gas mileage then car is rated at along with accelerated tire wear. I feel it is a safety issue when merging into traffic and causing a possible accident. I've taken my concerns to dealership on numerous occasions with complete disregard of condition calling it a " characteristic" of the vehicle. I feel there needs to be a recall to correct this issue.
The contact owns a 2019 Toyota Rav4. The contact stated while attempting to park the vehicle, depressing on the brake pedal but the vehicle began to accelerate independently causing the vehicle to crash into a tree trunk. The contact stated no warning light was illuminated. No air bags deployed. The contact stated she had chest and neck pains due to hitting the steering wheel and did go to urgent care but did not seek medical attention. A police report was filed. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 30,000.
About two months ago I purchased my first vehicle ever, it was a used car, as a new car owner I was super excited for my first car,driving out the dealership! But later on finding out that the car had some sort of recall on it ,not knowing what this meant, I started doing my own research and found out that this was a safety hazard for me and others on the road! Safety recall 20ta02
Tl* the contact owns a 2019 toyota rav4. The contact stated while driving, the vehicle independently accelerated and lunged forward whenever the brake pedal was depressed. The contact also stated that the vehicle doors would lock randomly leaving him locked inside the vehicle. The contact stated no warning light was illuminated. The vehicle was taken to browns toyota of glen burnie (7167 ritchie hwy, glen burnie, md 21061) where the cause of the failure was not determined. The contact then took the vehicle to koons annapolis toyota (1107 west st, annapolis, md 21401) to get a second diagnostic test performed. The contact was informed that the engine, the driver's seat, transmission, TCM, transfer clutch, and the brakes needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was not informed of the failure. The failure mileage was approximately 10,349.
Tl* the contact owns a 2019 toyota rav4. The contact stated that while idling at 35 MPH, the vehicle accelerated forward without warning. The contact received notification of the federal safety agency campaign number: 20v682000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. The vehicle was taken to venice toyota (900 us-41 byp, venice, fl 34285; (941) 484-9000) where it was confirmed the vehicle was working as designed and that the part was not available. The vehicle was not repaired. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 1,000. Vin tool confirms parts not available.
Tl* the contact owns a 2019 toyota rav-4. The contact stated that while his wife was driving at 10 MPH the vehicle hesitated, failed to accelerate and crashed into a 2008 kia sportage. The driver was able to drive away from the scene. There were no reported injuries. A police report was filed. The contact called eastern shore toyota (29732 frederick blvd, daphne, al 36526 (251) 250-0161) but was not diagnosed or repaired. The manufacturer was contacted who referred the contact to local dealer to obtain a loaner vehicle. The failure mileage was 4,500. The contact received a notice of the federal safety agency campaign number: 20v682000 (fuel system, gasoline). Vin tool confirms parts not available.
Driving the vehicle at 65 miles on a freeway I drive daily. While having the cruise control active the vehicle suddenly and drastically reduced the speed to almost 0 when the vehicle got closed to another vehicle on the right side lane making a right turn. The vehicle turning was not on my lane in front of me it was already in a separate lane making the turn. The vehicle has done this 5 times in the year I have owned it.
I was pulling into my garage when my rav4 took off like a rocket and hit the concrete back wall.*dt the consumer has stated that the incident occurred once more when the consumer was at the tampa international airport in the cell phone parking lot. The vehicle suddenly accelerated and diagonally went ahead and collided with 2 other vehicles.
Was at drive through cash machine, stopped, put into park, did my transaction, put car into drive left to get to street via a side street. Noted at stops that the brakes were hard as when ABS is not quite right. On a town street, two pedestrians stepped out into my lane of travel. I put on my brakes, hard. The engine rev'd and continued faster and I kept my foot on the brake, the women got out of the lane. I really don't recall sequence, I was terrified (have had a car run away with me long ago). But I do know it was rev'ing hard, I was so terrified I did not note if any dash lights were on, or what the tach (?) was doing. Rav was in drive, I pushed lever to n and finally to park and the engine was shut down. I had pulled to the side of the street, so fired it up, and it was 'normal' brakes no longer hard. I cautiously pulled out into the lane and made it to the toyota dealer. It tried one more time to do a rev when I put the brakes on, but not like that first time as I immediately turned it off and put into neutral/park. Toyota service person showed concern and drove the rav around for about 10 minutes and could not get it to repeat this. He thinks maybe I should have the shop bypass the automatic stop engine thing, permanently but there's not longer a way to do in newer ravs. So pushed the a button to turn it off and fear driving it. Service man was going to call me back if he comes up with anything. He may not recall the unintentional engine revs of a few years ago in toyotas, which caused accidents and deaths. It was not the floor mats I only have the rubber ones, 'bolted down". First few weeks after purchase rav made bearing-like grinding noises when the auto stop was turned off so turned it back on. When a on or off, vehicle jerks coming to a stop and when moving forward after a stop. Car has <4000 miles. Bought new.
1) while driver applies the brake pedal to bring vehicle to a complete stop on a city street, at a point approximately between 1500 and 1000 RPM, the vehicle attempts to accelerate up to approximately 2000 RPM while the brake pedal is being pressed, for a duration of approximately 1-2 seconds before disengaging and decelerating. 2) while the vehicle is stopped and idling in a parking lot, at approximately 1000 RPM, with the transmission in the drive (d) position, with the brake pedal depressed, the vehicle attempts to accelerate to approximately 1500 RPM for approximately 1 second and lurch forward and then disengages and decelerates back to idle as long as the brake pedal remains depressed.*dt
I received 2 speeding camera tickets due to sudden acceleration noticed time to time, front suspensions are not even and rough, transmission is not smooth when changing gears and/or stopping vehicle.
On light acceleration from an intersection and/or mild cruising speed in eco mode, there is an often violent lurch from stop or surging at cruising speeds. With traction control switched off, the problem is lessened, but traction control by default turns back on in <one minute. We have been told by both marietta and world toyota that this is a known problem, likely related to drive-by-wire, and that toyota has no plans to address the issue until something happens to justify the financial burden of a "fix". We live in atlanta, where traffic is intense and reliability is key. This is our 14th toyota and first problem that has been ignored. The service department does not know how to fix the problem without guidance from toyota corporate. We are markedly limiting our use of the vehicle (3k miles in 7+ months) due to risk of collision. The problem began after we had driven the car for one month.
2019 rav 4 xle premium I purchased a year ago continues to lurch when suddenly accelerating from a rolling stop. An example is when pulling up to a red light and the light suddenly turns green, I'll take my foot of the brake and tap the gas and the car hesitates then accelerates. This motion jerks me and other passengers in our seats.
Vehicle accelerated suddenly when I was trying to get into a parking spot on my left side. Saved from crashing into the adjacent car when I quickly pushed the brakes, very scary. It was raining at the time, and the parking spot I was aiming for is at an incline.
Tl* the contact owns a 2019 toyota rav4. While driving approximately 2 MPH and attempting to park, the vehicle did not stop. The brake pedal was depressed at the time of the failure. The vehicle continued to move, drove over a curb and sidewalk, and crashed into a storefront. Police report number: [xxx] was filed. There were no injuries. The frontal air bags did not deploy. The vehicle was towed to a body shop. The vehicle was not taken to a dealer for diagnostic. Testing or repairs. The manufacturer was notified of the failure and stated that they would send a field mechanic to diagnose the vehicle. The approximate failure mileage was 3,100. *pm ('parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).')
Car doest not move right away at a stop even when stepping on the accelerator at 3-4 RPM. Very dangerous when your in the intersection when turning left or when crossing the street. Seems like the transmission slips
I experienced several near misses related to two adas features as I rented this new rav4 in atlanta. Firstly, the lane-centering feature actively tried to guide my vehicle out of its lane while driving on the highway. This typically occurred when driving across overpasses where the pavement type transitioned. The left and right lane markings were present on the pavement throughout these events. The steering wheel moved with force and speed--had my reaction time been half a second longer, I would have struck vehicles next to me. Secondly, the vehicle's full-range adaptive cruise control braked abruptly, especially at lower speeds, on nearly every occasion where highway/city traffic slowed or stopped. I was nearly rear-ended due to the jerky actions of the system. The vehicles in front braked smoothly during these events--only my vehicle slammed on its brakes when it could have lightly applied them to slow down safely. It appears that toyota might have my data from 3/13/2019, since a sticker on the overhead console states: "vehicle data transmission is on! Your vehicle wirelessly transmits location, driving and vehicle health data to deliver your services and for internal research and data analysis..." I hope that the federal safety agency can work with toyota to examine these records and improve these systems.
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