The lock to the rear hatch will not open. With this problem I'm not able to get to my spare tire. The rear hatch has to be open in order to crank the spare tire down from its storage spot under the truck.
2002 Toyota Sequoia locks complaints
Page 2 of 2: complaints 11 to 30 of 30, newest first, as owners wrote them.
My rear latch handle snapped and broke. I was unable to open the rear latch. I purchased the latch part at a local toyota dealer for $72.00. I found a link on the internet with step by step instructions for replacing the latch. Only took about a half hour.
The back door handle/latch malfunctions and I can no longer open the back door. In 2007 I went to open the back door as usual and the handle snapped. I tried to close the liftgate and it didn't latch. Had to tie the door shut. The next day I took it to the dealer and they replaced the latch and handle for appx 280.00. A few weeks ago the handle snapped again, and now the door does not open. The dealer said I can have them replace it again. Why should I have to fork out more money. In my opinion this is a safety issue. All doors in a vehicle should work. Heaven forbid there was a crash and the only exit is the back door. Dealer is no help at all.
The rear lift door on our 2002 toyota sequoia refused to open. As I attempted to open the door, it finally occurred to me that, if something happened to disable the battery and a fire were to start in the front half of the vehicle, the is no way to remove occupants from the rear of the vehicle or for the occupants to open the rear door from the inside. There is no physical mechanism for unlocking and opening the rear door without electricity being available to the door and the electrical part of the door latch mechanism working properly. Why have manufacturers of suvs been allowed to design automobiles that do not allow for an escape mechanism from the inside going out the rear door? This is a disaster waiting to happen (it probably already has happened during a wreck).
The lock on the rear door is broken and there's no way to open door. This is a safety issue because anyone sitting in the third row of the truck has no way to get out of truck,also you can't get to spare tire if you have a flat. The rear window will not open either. Took it to be repair and the parts are on order and the dealer wants 850.00 dollars to repair this problem. This lock is suppose to be stainless steel and enclosed in a compartment where it shouldn't rust.
Rear door opener latch has broken twice in six years for no good reason. I have no way to open the rear door once this opener latch is broken. The last broken latch is available.
The rear hatch latch on my 2002 toyota sequoia has failed twice in six years. This gives the latch an average life span of 2 years. This is an obvious safety issue as the latch just prior to failure would not hold the door closed in the event of an accident. The latch when it fails does not allow the door to be closed and secured. If this fails while out in the vehicle this forces one to drive home or to a repair facility without the rear hatch properly closed.
Drive interior door handle cracked making it impossible to open door from the inside of the vehicle. I called motor imports in honolulu, hawaii and they informed me that they would not cover the defective part. About one year earlier, the handle for the latch tailgate snapped. I had to go to a repair shop to replace both these parts because the dealer refused to replace for free. I am seriously concerned about safety. The tailgate may be the only escape route for rear passengers and there is no interior latch to open the tailgate. If the rear exterior latch breaks off, there is no way to open the tailgate. When my driver interior door handle snapped, I realize how dangerous this vehicle can be in an accident especially where exiting the vehicle is important such as a fire or in the water.
Both passenger and driver side interior door handles have broken off from normal use. As a result we have to roll down the windows in order to exit the vehicle. As these are power windows this could be a potentially hazardous failure.
Door handle breaking: 2002 toyota sequoia (1) events leading up to the failure nothing abnormal. Housewife exiting vehicle after dropping kids off at school. (2) failure and its consequences the door handle snapped in half, rendering no exit from vehicle impossible, other than rolling down electric window, and reaching outside, opening with exterior handle. Although the immediate consequences in this case were minimal, if the plastic door handle were flawed on a large scale, it is probable that the door handle will break repeatedly, (also confirmed with technician, "we replace these all the time".) the deadly combination of an accident, and subsequent high-stress conditions, potentially creating a life-threatening circumstance of an emergency exit, result in a significantly greater amount of force to be used than normal, I.e. Yanking the handle to get out. Bottom line, if a kindergarten teacher casually exiting a vehicle will snap it in half, what happens when a person is inhaling smoke surrounded by flames, trying to get their kids out? They will exert a tremendous amount of force on the handle to get out, snapping it in half, the window method will not work, or not come to mind. Issue a recall, or at a minimum, obtain from toyota the number of door handles replaced in after-market parts. Unfortunately, toyota postures itself that this is a warranty item. It is not. Human life is not a warranty item. This is a matter for the federal safety agency to decide.
I own a 2002 toyota sequoia and have had three instances of the back hatch latch assembly breaking and becoming unlatched while the vehicle was in operation. The latch assembly became unlatched after the rear window was rolled down. In each case the rear hatch would not relatch and to be tied shut. The latch assembly had to be replaced by a dealer in order to restore the hatch to operation in each case. During the third replacement of the rear hatch latch assembly the dealer technician noticed that the latch operating cable harness was routed incorrectly inside the rear hatch which is why the rear window was putting stress on it and damaging the latch assembly. The latch broke twice in 08/2002, and again in 06/2005.
Inside passenger door handle broke. Can not exit vehicle on passenger side.
Dt*: the contact stated while attempting to open the rear lift gate, the key lock assembly would not open after multiple attempts. The vehicle was inspected by a dealer who determined the rear lift gate lock assembly was corroded and needed to be replaced. The manufacturer was alerted.
1. Inside door handle snaps/breaks off at 30,000 miles. 3 separate handles have broken. Driver side has broken twice. Multiple times including 3 of 4 handles over a period of a few years. 2 when handle breaks off you can't exit the car. 3. Parts plus labor $70.00 - I have old part.
2002 sequoia rear latch does not work. This caused rear doors not to lock. *ts
Rear door (hatch) will not open. I have spoken to three other people who have the same vehicle and they are or had the same problem. The locking mechanism seem to rust out and this is suppose to be a seal compartment, the cost of the repair is about 500.00. This lock is in a place where you as a owner has no control over it nor is there a way for you to maintain it or do preventive maintenance. On it. This problem just happens with no warning, I took it to the dealer the first time and they fix it so it would work and it did for about two months then it fail again this when the dealer inform me of the cost of the repair. Is about 500.00. The next time I went to the dealer for this problem I was charge 59.00 just to find out the problem, when the dealer inform me of the cost of the repair. About 500.00 you need this lock and hatch to work because if you have a flat tire the only way to get to the spar tire is to open the rear hatch and crank the spare tire down.
Rear door (hatch) will not open when door is unlocked. I have spoken with 3 other individuals who own the same vehicle and it appears to be a common complaint. All of the individuals have had to have their locking mechanisms replaced at a cost of $450+. Based on the fact that the rear hatch door locks break without warning causes a safety concern for the vehicle passengers and pets.
Dt: in september 2002 the owner went to open the door handle and it fell off in her hand. It was the driver's door handle that broke. Then the owner called the dealership and made appointment for repairs. T the dealership repaired the door handle without charge since the car was under warranty. Then, in june 2005 there was a passenger who got of out of the passenger side door and the door wouldn't close. The owner got it to close by using a bungee cord. In june while owner was driving on a main road the passenger's door opened. The owner did not know what caused the door to open. The dealership repaired the inside door latch for about $300. Then, last week the owner was trying to open the hatch back and couldn't get the hatchback door open. The owner called the manufacturer. Toyota will pay for the part, but the owner will pay for the labor. However, the owner was worried that the doors could open while driving. The owner signed a piece of paper in june of 2005 that stated the owner would be responsible for any damage or injuries caused by the doors coming open.*ak updated 03/07/07.
Plastic passenger side door handle failed in fatigue (crack), preventing door from being opened from the inside. Vehicle is 2002 toyota camry. Dealer replaced handle without charge, but this is a dangerous condition.
First occurence of lift gate failure was feb 2005. Lift gate unable to be opened, rear window inoperable, and rear windshield wiper worked only sporadically. Took car to the dealer who said that water had gone down window into lift gate and had rusted out liftgate door lock, handle and cabling components and would cost approx. $500 to fix with no guarantee that same failure would not occur in the future. We had repair done and it worked fine until july 1, 2005 and we are having the exact same problem again and of course this is something that the dealer says is not covered by our warranty.
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