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Toyota Sequoia door locks problems

68 of the 3,065 owner complaints about the Toyota Sequoia describe doors won't lock, open or latch, most of them for the 2002 model year.

owner complaints
68
worst model year
2002
typical repair cost reported
$600
typical mileage
79,764
Is there a fix? No recall or service bulletin covers this area of the car yet.

By model year

Often reported together

Wipers 2Power windows 2Fire or smoke 2Transmission failure 1Loss of power 1

Trouble codes mentioned

B1242 1

What owners say

Filed Jan 8, 2025 · AK

Rear hatch/latch. I purchased my 2007 Sequoia lightly used in 2013. Luckily I purchased a 3 year extended warranty also. Within a year my rear hatch broke for the 1st time, I was unable to open the rear gate, my warranty covered the parts & Labor, within a year it broke again, this time the door would not latch closed, it freely opened & would or could not be secured. This happened while out of town (Fairbanks, AK. In Feb. -40 degrees) luckily the dealership had the parts & was able to fix it quickly. Still covered by my extended warranty. That dealership told me about the consistent problem & I was told about the cheap parts, but also a poor design as far as weather & grime able to reach the components & cause corrosion quickly. It broke one more time before my warranty expired (#3) again unable to open the rear gate. That repair didn’t even last 3 months, But the warranty was expired & I had a very reliable mechanic replace it this time (#4). Much cheaper than what Toyota wanted to charge me. He did a little weather preventative repair and I actually got nearly 2 years on that repair. He also said it was a terrible design flaw on the rear hatch, & there was significant corrosion on many other parts in the rear gate. He cleaned it up as well as possible. When it broke the 5th time, I was furious, & couldn’t see the point of the $750.00+ repair (Alaska is more $$), again was broken in the unable to open position. So I used the window & crawling over the seats method for over a year, until my window started making horrible noise when opening. I made an appointment with Toyota in Anchorage, AK to repair it this time as I had a recall taken care of at the same time. The only visible corrosion on the vehicle was around the latch, the window does not work properly, & you hear parts rattling when you open & close the gate now. I realize the open gate break is not common, But that was a horribly dangerous situation, recall is needed immediately for safety & reputation

Filed Jan 16, 2024 · Electrical · TX

Doors not locking with key fob. Have to manually lock all doors by hand. Sometimes the key fob arms the security and sometimes it doesn’t. I’ve replaced the key fob and tried to program new fob but cannot program, hooked up a scanner to run for codes and 1 showed a (B1242 - wireless door lock tuner circuit)

Filed Sep 29, 2022 · Body · MO

The rear door latch for the lift gate malfunctioned and wouldn’t release. The power motor for the lift gate continued to work, trying to lift the rear gate. The result was bending the left gate hinge and hinge mounting area. The gate latch was corroded, but is supposed to be protected from the elements! The lift gate had to be taken apart from the inside with a number of parts having to be damaged/destroyed to open it as there was no other way to release the rear door latch (no manual release). The dealer didn’t have the rear door latch in initially in stock when I needed it because they’ve never replaced one for corrosion until now. The damage occurred after I left the dealership, but before I could get the part ordered and scheduled back in the dealership. Toyota has provided $400 of “goodwill” for what turned out to be a $1,400 repair for an item that shouldn’t ever need to be replaced!

Filed Feb 17, 2021 · Body · 81,840 miles · OH

Rear hatch door would not close. Handle failed dealer replace lock sub assy and handle assy.

Filed Feb 17, 2021 · Body · 134,444 miles · OH

For the second time in 4 years first failed in 2010., rear hatch door would not close. Handle failed dealer replaced lock sub assy and handle assy.

Filed Feb 17, 2021 · Body · 214,792 miles · OH

Rear hatch door would not open. Handle failed dealer replace lock sub assy and handle assy. Third failure in 8 years, 2010, 2014 and 2018. Parts are failing about every 4 years. Owned car 6 years before first failure.

Filed Feb 17, 2021 · Body · 250,600 miles · OH

Rear hatch door would not open dealer has replaced lock sub assy and handle assy 3 times in the past 10 years. This is the fourth failure latch has, 2010, 2014, 2018 and 2021. The first three failures occurred about every 4 years the current failure was 2 years and 3 months. Owned. Car 6 years before first failure.

Filed Nov 4, 2020 · Locks · PA

2001 toyota sequoia. Consumer writes in regards to issue with rear door latch. Consumer is seeking reimbursement for repairs related to issue. *ld

Filed Jul 13, 2020 · Body · 52,482 miles · OH

My 2004 toyota sequoia hatch (lock sus assy and handle assy) have failed and been replaced on two occasions. On 10 july 2014 and 23 november 2018 each were costly repairs for a simple handle/lock that were poorly designed. A door handle and lock should not cost over one thousand dollars during the life of the vehicle. As the original owner and a loyal toyota customer I am disappointed with quality of small part replacement jobs I have had to complete to maintain my vehicle. Hatch door failed with no warning or previous problems summer and winter conditions.

Filed Jul 13, 2020 · Body · 134,444 miles · OH

My 2004 toyota sequoia hatch (lock sus assy and handle assy) have failed and been replaced on two occasions. On 10 july 2014 and 23 november 2018 each were costly repairs for a simple handle/lock that were poorly designed. A door handle and lock should not cost over one thousand dollars during the life of the vehicle. As the original owner and a loyal toyota customer I am disappointed with quality of small part replacement jobs I have had to complete to maintain my vehicle. Hatch door failed with no warning or previous problems summer and winter conditions.

Related recalls

No recalls on record for this model year.

Questions about the Toyota Sequoia door locks

Which Toyota Sequoia years have doors won't lock, open or latch problems?

The model years with the most reports are 2002 (20 complaints), 2003 (17 complaints) and 2004 (12 complaints).

How much does it cost to fix doors won't lock, open or latch on the Toyota Sequoia?

Owners who mentioned a price put the repair at about $600 (median of 14 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.

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